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Author Topic: Cannot login  (Read 976 times)

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Offline slammedsedan21

Cannot login
« on: Wednesday, August 22, 2018, 15:06:54 PM »
Hey all,

I recently tried to return and play a few rounds but am unable to login to my account via the 25assist client.
When I try to login with my Battletracker username (slammedsedan21), I get a notice that the username does not exist.

After reading on the forums, I used my current in-game display name (Slammed!) and am met with a message stating that my password is incorrect.

I can login on the Battletracker website, however not the 25assist client. Any help is appreciated, thanks.

Offline Possessed

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Re: Cannot login
« Reply #1 on: Thursday, August 23, 2018, 15:29:07 PM »
Can you  give me a link to your BT account? If you have never logged into 25Assist prior to the DB change (users do login with our database, not from BT anymore) you will have to create a new account here: https://auth.aa25.org/register/
These things I have spoken unto you, that in me ye might have peace. In the world ye shall have tribulation: but be of good cheer; I have overcome the world.
John 16:33


Offline slammedsedan21

Re: Cannot login
« Reply #2 on: Thursday, August 23, 2018, 16:03:52 PM »
BT account is http://battletracker.com/playerstats/aao/864261/

Tried to register and it says my email is already taken. Is this due to being registered on the forum? I don't recall ever registering after the DB change.

Thanks.

Offline Alex

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Re: Cannot login
« Reply #3 on: Thursday, August 23, 2018, 20:08:08 PM »
Try to login again. username is SlammedSedan21

Offline slammedsedan21

Re: Cannot login
« Reply #4 on: Friday, August 24, 2018, 15:25:10 PM »
Try to login again. username is SlammedSedan21

Getting an invalid password error now. Would it be the same password that was used previously? (My BT password).

Thanks

Offline Alex

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Re: Cannot login
« Reply #5 on: Friday, August 24, 2018, 21:31:39 PM »
Getting an invalid password error now. Would it be the same password that was used previously? (My BT password).

Thanks
Okay, try it again now. Yes, it should be your same old password.

Offline slammedsedan21

Re: Cannot login
« Reply #6 on: Friday, August 24, 2018, 23:27:00 PM »
Okay, try it again now. Yes, it should be your same old password.

I'm back! Worked perfectly, thank you so much!.

Offline Alex

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Re: Cannot login
« Reply #7 on: Friday, August 24, 2018, 23:51:10 PM »
I'm back! Worked perfectly, thank you so much!.
No problem. I apologize for the inconvenience. We've had some bumps eliminating BT support.

 

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