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Just go https://auth.aa25.org/passreset/ and enter your email (and not the username).

Bare in mind the email might end up in your spam folder.

I cannot see an account named 'bacini' or 'devetka' in our database.

Make sure you're using a 25Assist account to log in to 25Assist. Forum accounts are separate from 25Assist accounts.

I see that they have very low pings compared to other players. Is there anything I can do?

Yes, absolutely!

Here's what you do:

• Find out where the server is hosted
  
• Move closer to the server
  

What about TAW_Gungrave or GunGrave91?

Unfortunately I don't see either of those names either.

Unfortunately we do not have any further information.

All I can tell you is that there is no account by that name in our database.

As you've clearly discovered, this is an old game. Built on an old engine (Unreal Engine 2). The game and engine were released over 2 decades ago. At the time, "wide screen" didn't really exist in the form that it does nowadays.

So TLDR. No, there is no option for you to see further than other people by using a wider monitor. It's just not something that would have made any sense to pursue at the time.

Now, there might be ways to get the game working better with a wide screen aspect ratio. But it's not really something we're in a position to do, I'm afraid. It's not like we have access to any of the source code for the game, for instance.
And even if this was done, many people who've played this game for decades would complain that someone with a weird aspect ratio screen is getting an advantage over them. Whether a real or imagine advantage, doesn't really matter. What matters is that 25Assist caters to more or less 1 audience. And that is the people who used to play this game "back in the day". Whether they've been playing all these years, or have just picked it back up again, most of the people in this audience want an experience similar to what they remember. And that won't be a wide screen immersive gaming experience, I'm afraid.

You could potentially get something from the massively popular youtube channel:
https://www.youtube.com/@AAO25Assist

You probably don't want to copy the entire videos, but you might be able to get snippets and/or stills and post a link to the video.

This may come as a surprise to you but, AA2 is a lot older than the project you're referencing (around 2 decades older, in fact). America's Army 2.0 was released November 6 2003. On Unreal Engine 2.
UEVR was started (at least on GitHub) in September 2022. That's 19 years later. Currently it supports UE versions 4.8 - 5.4.

So yes, AA does run on Unreal Engine. But it's an old version of the engine, so it would not be compatible with new things like URVR.

Therefore, the underlying question becomes moot, unfortunately.