1
Assist Support / Error: Unable to connect to assist server
« on: Saturday, March 15, 2014, 12:26:28 PM »
Hi all, my friend and me are just trying to install AA2.5 and on my side 25Assist is working fine, downloading/installing AA but my friend has an issue when starting 25Assist he gets the following message:
Unable to connect to assist server, please check you are connected to the internet and assist is not blocked by firewall
We're both using the same system, Ubuntu 12.04 64Bit, got the same libs installed, same updates, same assist program, etc..
We're both entering the internet from the same router, same ISP and we both don't have a firewall installed. We both have our accounts registered/validated and we can log in into assist, but my friend gets the above error message after logging in while with me it is just working fine.
Please note that my friend actually seems to be online despite the error message because the small green light at the bottom close to his name is on and he can see the amount of servers and players being displayed in the assist program.
I'm really and hope you will be able to help us.
Unable to connect to assist server, please check you are connected to the internet and assist is not blocked by firewall
We're both using the same system, Ubuntu 12.04 64Bit, got the same libs installed, same updates, same assist program, etc..
We're both entering the internet from the same router, same ISP and we both don't have a firewall installed. We both have our accounts registered/validated and we can log in into assist, but my friend gets the above error message after logging in while with me it is just working fine.
Please note that my friend actually seems to be online despite the error message because the small green light at the bottom close to his name is on and he can see the amount of servers and players being displayed in the assist program.
I'm really and hope you will be able to help us.