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Author Topic: Subject: My Account "[canaglia]Viper" No Longer Exists  (Read 36 times)

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Offline SaverioAntani

Subject: My Account "[canaglia]Viper" No Longer Exists

Hello,

I'm writing because I can't find or access my account named [canaglia]Viper. It seems like it no longer exists, or something may have happened to it.

I would appreciate it if a moderator or support staff could look into this issue. I haven’t received any warning or message about a ban, deletion, or reset.

Please let me know if there's any way to recover it or if more information is needed from my side.

Thank you in advance for your help.

Best regards,
come se fosse antani


Offline teddy_grizzly_bear

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Re: Subject: My Account "[canaglia]Viper" No Longer Exists
« Reply #1 on: Today at 11:12:07 »
I will assume you're talking about logging in to the 25Assist client.

I can in fact see an account with that name in our database.
The login name is "[canaglia]viper". The last login was in 2014 (over a decade ago!). No email has been attached to the account.

So you should be able to attempt a login to the client.

I've added your forum email to your 25Assist account just now. So if you're unable to login, you should be able to reset password through the links at the top of the page (under Assist Account) using the email address.
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