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Author Topic: I need help with my login  (Read 1949 times)

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Offline SiNsOFThEDeViL

I need help with my login
« on: Monday, September 02, 2019, 20:58:56 PM »
When I log in with my different account it always says:
"There are no associated usernames with this email."
 I am able to play AA2 but on a different account, I really don't know how this even works. I log in my AA2 with my other email and it works fine, I log in with that same mail on the Assist website and it says that there is not a user with that username. Please help, I am deeply confused and have no clue what to do.
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Offline teddy_grizzly_bear

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Re: I need help with my login
« Reply #1 on: Tuesday, September 03, 2019, 04:23:07 AM »
This website and 25Assist accounts are not connected in any way. They're totally separate.


"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline SiNsOFThEDeViL

Re: I need help with my login
« Reply #2 on: Tuesday, September 03, 2019, 17:56:18 PM »
Thanks, but now I am no longer able to even log in to 25 Assist. It always says that my account now needs to be approved by the admins. I've been waiting for like 12 hours. Please help guys.
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Offline teddy_grizzly_bear

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Re: I need help with my login
« Reply #3 on: Wednesday, September 04, 2019, 00:29:18 AM »
Thanks, but now I am no longer able to even log in to 25 Assist. It always says that my account now needs to be approved by the admins. I've been waiting for like 12 hours. Please help guys.
That's because you're trying to create a new account.

Just stick with your existing account. The login name is "SiNs". The login name and the in game name are separate.


"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline SiNsOFThEDeViL

Re: I need help with my login
« Reply #4 on: Wednesday, September 04, 2019, 13:41:59 PM »
Thank you, but now I am getting errors for my password, even though I am sure I entered the right password. Is there any way to reset it without using Battletracker cuz it's dead?
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Offline SiNsOFThEDeViL

Re: I need help with my login
« Reply #5 on: Wednesday, September 04, 2019, 13:45:47 PM »
Is there a way for the admins to have all the user's passwords and login details stocked somewhere? If so, can the admin email me my password as I am getting issues and I have no clue what else to do?
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Offline teddy_grizzly_bear

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Re: I need help with my login
« Reply #6 on: Thursday, September 05, 2019, 09:50:33 AM »
Is there a way for the admins to have all the user's passwords and login details stocked somewhere? If so, can the admin email me my password as I am getting issues and I have no clue what else to do?
We don't store your passwords. We don't know what they are.

You can reset your password here. The password change link will be sent to the email ([something][email protected]).


"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline SiNsOFThEDeViL

Re: I need help with my login
« Reply #7 on: Thursday, September 05, 2019, 13:49:33 PM »
Now I've submitted my password reset, went to my Gmail and found it in Spam however the email is marked as dangerous and I can't seem to open the Reset Password Link. So sorry for bothering you guys I just want to be able to play again  :up:
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Offline teddy_grizzly_bear

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Re: I need help with my login
« Reply #8 on: Friday, September 06, 2019, 04:19:13 AM »
Just click on the link and then click "Proceed" when presented the "Suspicious link" popup.


"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline SiNsOFThEDeViL

Re: I need help with my login
« Reply #9 on: Friday, September 06, 2019, 18:56:37 PM »
https://prnt.sc/p2vi5o
This is the issue I have, I can't find a link where I can reset my password :(
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Offline teddy_grizzly_bear

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Re: I need help with my login
« Reply #10 on: Friday, September 06, 2019, 23:31:08 PM »
You should be able to click on the "click here" link.


"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline SiNsOFThEDeViL

Re: I need help with my login
« Reply #11 on: Saturday, September 07, 2019, 05:01:08 AM »
Yea but there is no link, just text.
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Offline teddy_grizzly_bear

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Re: I need help with my login
« Reply #12 on: Saturday, September 07, 2019, 06:52:22 AM »
Yea but there is no link, just text.
You might need to mark it as not spam first.

The link is something along the lines of
Code: [Select]
https://auth.aa25.org/passreset/reset_password.php?email=<your_email>@gmail.com&key=<some_key>


"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline SiNsOFThEDeViL

Re: I need help with my login
« Reply #13 on: Sunday, September 08, 2019, 06:58:24 AM »
Thanks, I finally fixed the issue. Thank you so much for all your help grizzly, you're a great admin  :style:
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