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Assist => Support => Topic started by: Muckiland on Wednesday, July 30, 2014, 15:48:10 PM

Title: Why do not Activate my Account ?
Post by: Muckiland on Wednesday, July 30, 2014, 15:48:10 PM
Hello,

Why do not Activate my Account ? I had for many Years a Account but i cant login and my E-Mail Adress has been Change..

I Register me New but i receive "You have already a Account" BUT I CANNOT PLAY...

Why you make it so hard to play the good old game Americas Army II ?

Pls Answer me...
Title: Re: Why do not Activate my Account ?
Post by: Spanky on Wednesday, July 30, 2014, 16:44:32 PM
You need to provide us with your Battletracker ID or player name so we can investigate. MKR and your IP address show nothing in our system.
Title: Re: Why do not Activate my Account ?
Post by: Muckiland on Wednesday, July 30, 2014, 17:16:47 PM
My BattleTracker ID: 960039
AAO Player Name: Muckiland(GER)
Title: Re: Why do not Activate my Account ?
Post by: Spanky on Wednesday, July 30, 2014, 17:22:29 PM
This is your actual BT ID:
http://battletracker.com/playerstats/aao/851875/ (http://battletracker.com/playerstats/aao/851875/)

You were refused the account because your other account;
http://battletracker.com/playerstats/aao/817931/ (http://battletracker.com/playerstats/aao/817931/)
Was banned for: "Reason=You're suspended until you zip and send the file AAMods.exe to the email [email protected]"

I know AAMods.exe is a modding program for servers, I believe only for 2.8.5. I'll go ahead and activate your new account but keep the old one banned. There's no proof or belief that you were actually cheating/hacking and no reason to keep you out of the game.

I have activated your 851875 account, you should be good to go.
Title: Re: Why do not Activate my Account ?
Post by: Muckiland on Wednesday, July 30, 2014, 17:32:33 PM
OK Thanks for your Help...

Delete me is a account that was with the AAMods.exe a big Fail... SRY for that...
but i have a question to this situation for activate me again but i dont have become a answer.

Delete me is a Trash Account :( Then i have uninstall aao...
You can Delete the Account.

In few Years (NOW)...
i try it again and i love to play the good old game AAO II
Title: Re: Why do not Activate my Account ?
Post by: Spanky on Wednesday, July 30, 2014, 17:40:21 PM
We don't have the power to delete accounts, just block/ban them from logging into Assist. Is your new account working fine?
Title: Re: Why do not Activate my Account ?
Post by: Muckiland on Wednesday, July 30, 2014, 17:41:42 PM
Yes thanks im Downloading the Game...  :up: :up: :up:
Title: Re: Why do not Activate my Account ?
Post by: Spanky on Wednesday, July 30, 2014, 17:56:48 PM
Hooah! See you in-game :)