AAO25.com

Assist => Support => Topic started by: MajorPainage on Wednesday, June 10, 2020, 22:01:31 PM

Title: Unable to login
Post by: MajorPainage on Wednesday, June 10, 2020, 22:01:31 PM
So I haven't played for a while and thought I would download the client and check it out again.
I tried to login but says wrong info entered.  I tried to recover password but never receive an email.
Not sure what to do next, and I did notice in my forum profile, my AA name was incorrect but assuming it's not linked to the game itself.
Title: Re: Unable to login
Post by: MajorPainage on Wednesday, June 10, 2020, 22:04:56 PM
NVM.  Figured it out. Was missing the clan tag.  But still haven't received any emails.
Title: Re: Unable to login
Post by: Possessed on Wednesday, June 10, 2020, 22:15:41 PM
For me the email went to the Trash folder, look there. Mark the email as not trash.

edit:
I have fixed something in the password reset page, now the email will be sent correctly if the user specified only the account email  :up:, not sure if it is related to your issue.