AAO25.com

Assist => Support => Topic started by: =SKUL=SherminatorPT on Friday, February 02, 2024, 18:46:48 PM

Title: Can´t log in
Post by: =SKUL=SherminatorPT on Friday, February 02, 2024, 18:46:48 PM

Hi, I just tried to log in and it says my password is wrong! already tryed the reset option but does not work.
=SKUL=SherminatorPT

Title: Re: Can´t log in
Post by: teddy_grizzly_bear on Saturday, February 03, 2024, 04:15:08 AM

Quote from: =SKUL=SherminatorPT on Friday, February 02, 2024, 18:46:48 PM

Hi, I just tried to log in and it says my password is wrong! already tryed the reset option but does not work.
=SKUL=SherminatorPT

There's an issue with sending password reset emails to certain accounts. And even if they're sent, they may end up in the spam folder.

I do go through the password reset queue and send out manual emails as well, which tend to get through easier. But I can only do that so often.

And if you've clicked on a password reset link that has expired (don't know how long that takes) or has already been used, it doesn't actually let you know that the password change you are making will not take effect.

Sorry for these inconveniences.