AAO25.com

Assist => Support => Topic started by: {CBJ}Clive on Thursday, December 26, 2013, 14:43:49 PM

Title: Login Problems
Post by: {CBJ}Clive on Thursday, December 26, 2013, 14:43:49 PM
I tried to login using the name I have used since 2005; message this name already used "duplicate", I checked the profile link & it is mine, but I can't use it :down:  So I added a 1 then when that didn't work, tried to start a new account using a 2 at the end. Next message said, you can't have 2 accounts.
I only want 1 account. {CBJ}Clive. Can you sort this or do I just give up?

Thanks
{CBJ}Clive

ps: I have 4 email accounts; maybe that caused the problem.
Title: Re: Login Problems
Post by: teddy_grizzly_bear on Thursday, December 26, 2013, 14:48:35 PM
You need to use the username "Duplicate {CBJ}Clive (http://battletracker.com/forum/index.php?page=User&userID=608360)" to log in.

I hope that helps.
Title: Re: Login Problems
Post by: Spanky on Thursday, December 26, 2013, 14:56:10 PM
LOL you actually have "Duplicate" in your username :D
Title: Re: Login Problems
Post by: {CBJ}Clive on Thursday, December 26, 2013, 15:08:23 PM
No I do not have "duplicate" in my username; that is given as the reason. :shock:
Title: Re: Login Problems
Post by: Spanky on Thursday, December 26, 2013, 15:14:48 PM
That's what Battletracker says...

Here's what our system says:
Code: [Select]
Updated Violation type IP Battletracker ID AA playername UUID Violation Text
2013-12-26 19:25:11 PlayerLogin xx.xxx.xx.102 842487 {CBJ}Clive1 Wxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx
2013-12-26 15:50:08 ActivateReq xx.xxx.xx.102 842494 {CBJ}Clive2 Wxxxxxxxxxxxxxxxxxxxxxxxxx [email protected]
2013-12-26 14:20:09 ActivateReq xx.xxx.xx.102 842487 {CBJ}Clive1 Wxxxxxxxxxxxxxxxxxxxxxxxxx [email protected]

Your 842494 was refused but your 842487 is valid (you logged into it).
Title: Re: Login Problems
Post by: {CBJ}Clive on Thursday, December 26, 2013, 16:06:04 PM
Thanks Spanky :up:
Title: Re: Login Problems
Post by: Spanky on Thursday, December 26, 2013, 16:16:27 PM
Did I actually help? :)
Title: Re: Login Problems
Post by: {CBJ}Clive on Thursday, December 26, 2013, 16:21:47 PM
Any chance of getting my {CBJ}Clive account (with high level after so many years) working instead?
Title: Re: Login Problems
Post by: Spanky on Thursday, December 26, 2013, 16:22:42 PM
Which are you talking about? Give me the BTID number.
Title: Re: Login Problems
Post by: {CBJ}Clive on Thursday, December 26, 2013, 18:08:31 PM
This is my link on Battletracker: http://battletracker.com/index.php?page=User&userID=272727 (http://battletracker.com/index.php?page=User&userID=272727)

This is my duplicate : http://battletracker.com/forum/index.php?page=User&userID=608360 (http://battletracker.com/forum/index.php?page=User&userID=608360)
Title: Re: Login Problems
Post by: {CBJ}Clive on Thursday, December 26, 2013, 18:12:30 PM
Sorry forgot to say, this is my AAO id: 842487

I just want to have {CBJ}Clive as my "playername" and my "username".
Title: Re: Login Problems
Post by: teddy_grizzly_bear on Thursday, December 26, 2013, 18:14:01 PM
I'm pretty sure he should be talking about this account:
http://battletracker.com/playerstats/aao/450554/%7BCBJ%7DClive/ (http://battletracker.com/playerstats/aao/450554/%7BCBJ%7DClive/)

And like I said, he should use the username "Duplicate {CBJ}Clive" to log in.
I'm pretty sure the duplicate part is from the time aaotracker merged with battletracker. It's just a part of the name you have to use to log in. You can change your username afterwards, if you wish.

EDIT:
confirmed the one he wants.

Just use the username provided up there and your password and you should be able to log in. You can change your username later if you wish.

EDIT2:
You're a fast poster, man!

When you're able to log in to the account named "duplicate"  you will have to change it's name to what you want it to be, but you can do it only after you've changed the other user's name to something else.
Title: Re: Login Problems
Post by: {CBJ}Clive on Friday, December 27, 2013, 07:41:16 AM
Many thanks, logged in etc and all looks great. Just waiting for my friends from Canada to wake up ;)

Thanks for your help. :up: :up:
Title: Re: Login Problems
Post by: Spanky on Friday, December 27, 2013, 13:16:06 PM
Glad to see you got it sorted out. Hooah!