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Author Topic: Help i lost my account the admins dont let me recover my account  (Read 3578 times)

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Offline raykatari

Help i lost my account the admins dont let me recover my account
« on: Friday, February 03, 2017, 17:05:04 PM »
Help i lost my account the admins dont let me recover my account, i sent the password recover and they dont send me anything, help me please.

Offline teddy_grizzly_bear

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Re: Help i lost my account the admins dont let me recover my account
« Reply #1 on: Saturday, February 04, 2017, 01:29:05 AM »
Thank you for this very informative post.

What account are you talking about? Is it your battletracker account?  I'll assume it is.

What is your battletracker account link? (i.e like this).
Are you sure you're looking in the correct email inbox?
Did you check tour spam folder?
If all of the above checks out, then do you use the same (@hotmail.com) email for your battletracker account?
I know they've had trouble sending emails to hotmail accounts for some time, for some reason.
<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline raykatari

Re: Help i lost my account the admins dont let me recover my account
« Reply #2 on: Sunday, February 05, 2017, 13:04:39 PM »
this is my email account [email protected], help me please, i talk abou assit account for play..

Offline teddy_grizzly_bear

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Re: Help i lost my account the admins dont let me recover my account
« Reply #3 on: Sunday, February 05, 2017, 15:44:33 PM »
I asked very specific questions. You answered none of them. I can't help you this way.

<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline raykatari

Re: Account Activation Please
« Reply #4 on: Sunday, February 05, 2017, 18:15:53 PM »
and what i can do? i wanna play i open other account beacause the first has a problem , i cant recover the password help me please

Offline teddy_grizzly_bear

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Re: Help i lost my account the admins dont let me recover my account
« Reply #5 on: Monday, February 06, 2017, 00:36:28 AM »
and what i can do? i wanna play i open other account beacause the first has a problem , i cant recover the password help me please
Is it really this difficult to answer my questions? I can only help you if I know more information. You need to answer at least some of these questions:
What account are you talking about? Is it your battletracker account?  I'll assume it is.

What is your battletracker account link? (i.e like this).
Are you sure you're looking in the correct email inbox?
Did you check tour spam folder?
If all of the above checks out, then do you use the same (@hotmail.com) email for your battletracker account?
I know they've had trouble sending emails to hotmail accounts for some time, for some reason.
<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline raykatari

Re: Help i lost my account the admins dont let me recover my account
« Reply #6 on: Tuesday, February 07, 2017, 18:29:22 PM »
Ok pay attention.
Yes it is my account of battletracker for play
1) i can´t access to my account link, because i have not the password , my account is Raykatari my mail [email protected]

2) yes i looked in the correct mail inbox

3)yes i check for spam

4) help me please our let me use the other aacount of my gmail and eliminate the hotmail account, but i wanna play.. please

Offline teddy_grizzly_bear

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Re: Help i lost my account the admins dont let me recover my account
« Reply #7 on: Wednesday, February 08, 2017, 00:41:56 AM »
Ok pay attention.
Yes it is my account of battletracker for play
1) i can´t access to my account link, because i have not the password , my account is Raykatari my mail [email protected]

2) yes i looked in the correct mail inbox

3)yes i check for spam

4) help me please our let me use the other aacount of my gmail and eliminate the hotmail account, but i wanna play.. please
Thank you for answering the questions.
I found your account:
http://battletracker.com/forum/index.php?page=User&userID=976457

The problem is most likely that battletracker.com is having issues sending emails to hotmail.com accounts (I've seen multiple reports of such problems). I don't know why this is and I can't do anything to fix it.

We have no control over battletracker.com accounts so we can't change your email for you.
The only admin there has been missing for literally years now.

You can try and make a new account with an email other than hotmail.
<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline raykatari

Re: Help i lost my account the admins dont let me recover my account
« Reply #8 on: Thursday, February 09, 2017, 19:24:00 PM »
thanks friend i did it with the mail, [email protected], the admins block me, because i have two accounts in the same pc.. help me please :(

Offline teddy_grizzly_bear

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Re: Help i lost my account the admins dont let me recover my account
« Reply #9 on: Friday, February 10, 2017, 00:38:36 AM »
thanks friend i did it with the mail, [email protected], the admins block me, because i have two accounts in the same pc.. help me please :(
We have a 1 account per PC policy.
New account:
http://battletracker.com/index.php?page=AAOPlayerStats&pid=871351

Old account:
http://battletracker.com/playerstats/aao/860075/
<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline raykatari

Re: Help i lost my account the admins dont let me recover my account
« Reply #10 on: Friday, February 10, 2017, 22:03:49 PM »
I know that!! you say me that i have to open other account with a mail, (not hotmail), but the admin dont let me play with a new account, i cant active my old account, what can i do???

 Is it so hard to understand??????

Offline teddy_grizzly_bear

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Re: Help i lost my account the admins dont let me recover my account
« Reply #11 on: Saturday, February 11, 2017, 01:26:24 AM »
Your old account does not need activation, you can just use it to play.
<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline raykatari

Re: Help i lost my account the admins dont let me recover my account
« Reply #12 on: Sunday, February 12, 2017, 07:32:14 AM »
ok! but i cant recover the password of old acount!!help!!

Offline teddy_grizzly_bear

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Re: Help i lost my account the admins dont let me recover my account
« Reply #13 on: Sunday, February 12, 2017, 07:53:50 AM »
Since I know that battletracker.com has had issues sending emails to @hotmail.com accounts, I activated your new account.

Sorry for the inconvenience, but since we don't have control over battletracker.com accounts directly, there is nothing more I can do.
<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline raykatari

Re: Help i lost my account the admins dont let me recover my account
« Reply #14 on: Sunday, February 12, 2017, 20:54:01 PM »
THank you so much :) :style:

 

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