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Assist => Support => Topic started by: Jason on Friday, August 08, 2014, 10:57:20 AM
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Just curious if anyone else has had this problem or knows of a solution.
I turned on my computer this morning, windows logo showed up, then it began to "load files" on a black screen, then proceeded to a screen like this:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2F4.bp.blogspot.com%2F-HYDCfuHGm1M%2FT1cvGfeRDNI%2FAAAAAAAAAU0%2FvybcRIweN6k%2Fs1600%2Fimage250.png&hash=f9a823c818a2986824d3726945d5ecaa)
I thought it was some kind of boot error so I restarted. Same thing happens: windows logo, loading files, then instead went directly to this:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.mikelaverick.com%2Fwp-content%2Fuploads%2F2013%2F07%2Fwindows-7-startup-repair.jpg&hash=d7a5c0856a2f3317d2e8707d923bfa51)
I let this thing run for almost 3 hours and, of course, nothing seems to happen. So instead of letting this thing run until the end of time i decided to restart again. Restarts usually solve all problems right?
Now I don't get a windows logo, instead it goes right to this:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.techspot.com%2Farticles-info%2F630%2Fimages%2F1.jpg&hash=99f7ca86d93645d3a5caee2f9d26e93b)
so now im stuck. No amount of restarts can get me away from this screen. BIOS is accessible. BIOS doesnt even recognize the HDD with windows on it (I have 2 internal HDD, 1 with windows thats shitting itself and 1 that just backs up files). I've switched SATA cables and thats not the issue. The HDD is humming and vibrating so I know its not dead.
Im 90% sure windows 7 is the culprit so im trying to get my hands on a disk so i can fix this. Though I would like to keep all of my files and just repair windows. Anyone have any ideas? comments? advice on how to not lose my files in the process of fixing windows? thanks.
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What I would try is to run a Linux distribution from a disc and see if that recognizes the HDD. If it does, then just copy the data to another drive and after that try to repair your windows using the disk (it shouldn't delete everything, but don't take my word for it).
If Linux doesn't see your partition either, I would be out of ideas.
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What I would try is to run a Linux distribution from a disc and see if that recognizes the HDD. If it does, then just copy the data to another drive and after that try to repair your windows using the disk (it shouldn't delete everything, but don't take my word for it).
If Linux doesn't see your partition either, I would be out of ideas.
Definitely the best idea here, try running an ubuntu live CD or something like that to try and recover the files. Then either try repairing the windows OS or do a reload.
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My guess is that it's the hard drive going tits up. Instead of messing with a Linux distro which can be incredibly frustrating, grab Hiren's Boot CD and boot the live Windows XP. It'll be a familiar interface and you can move data off your drive if it stays alive long enough.
After you get the data off, there's oodles of utilities in HBCD that will let you scan hard drive health and see if it's faulty.
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go to youtube and see how to fix windows 7 mbr, it seems either ur HDD is dying or it lost its boot files wich you can remake if you have a windows 7 disck by going into command prompt.
Worked many times for me, also did you tryed to force boot with f12 and select you'r system disk ?
Tell me one thing, did you shut down ur computer the hard way like long press on power key or you had some power failure?
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If u need a hard drive I have a bunch laying around. U pay the shipping cost only
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Yeah i have great negative experiences with sending harddisks by post.... doa doa doaaaaa all the time lol
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Hard drives can withstand quite a bit of damage in the mail. I think most I've seen are rated to 1,000 g's? That's a lot of force. Still, I have a hard time trusting new drives let alone used ones.
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Looks like you caught some virus which affected the MBR by modifying the partition table.
Get some tool like acronis disk director free from another pc, create a boot disk and
reboot your pc with that disk. Once in the menu go to repair master boot record, that should do it.
If not, my guess would be that the critical amount of uncorrectable sectors has been reached
and your drive has given up, or the mbr lies now on such a sector. In that case i hope you
imaged your drive somehow, otherwise you won't come around of installing everything new.
Hope it helped.
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Yeah, your MBR is screwed. I don't think it's necessarily a virus, though. It could be; it may probably be, in fact. But every single time I've encountered this, it was because of Windows Update.
Fixing the MBR can be quite easy, but it all depends on what resources are on your HDD and what actually happened to the system. Access the command prompt via Startup Repair, and then type:
BootRec.exe /fixmbr
If your HDD contains no ancillary partition housing BootRec.exe, this may not work.
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Yeah, your MBR is screwed. I don't think it's necessarily a virus, though. It could be; it may probably be, in fact. But every single time I've encountered this, it was because of Windows Update.
Fixing the MBR can be quite easy, but it all depends on what resources are on your HDD and what actually happened to the system. Access the command prompt via Startup Repair, and then type:
BootRec.exe /fixmbr
If your HDD contains no ancillary partition housing BootRec.exe, this may not work.
[/quote
That' s what i said ...
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your disk crashed if not accessible by bios.
you can try to run a disk analyzing program - search by manufacturer site for it.
but almost 100% sure, disk is gone :(
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Yeah, your MBR is screwed. I don't think it's necessarily a virus, though. It could be; it may probably be, in fact. But every single time I've encountered this, it was because of Windows Update.
Fixing the MBR can be quite easy, but it all depends on what resources are on your HDD and what actually happened to the system. Access the command prompt via Startup Repair, and then type:
BootRec.exe /fixmbr
If your HDD contains no ancillary partition housing BootRec.exe, this may not work.
That' s what i said ...
lol
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That' s what i said ...
lol
lol x2
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Yeah, your MBR is screwed. I don't think it's necessarily a virus, though. It could be; it may probably be, in fact. But every single time I've encountered this, it was because of Windows Update.
Fixing the MBR can be quite easy, but it all depends on what resources are on your HDD and what actually happened to the system. Access the command prompt via Startup Repair, and then type:
BootRec.exe /fixmbr
If your HDD contains no ancillary partition housing BootRec.exe, this may not work.
[/quote
That' s what i said ...
lol x3 --- No, you sent him to YouTube. If you have specificity, provide it. Don't say that's what you said if you didn't say it. If it's because I mentioned the MBR, then why didn't you say that to Zoxee? lolx4
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Actually, dude, has your controller designation been changed in the bios? Go into your bios and see if it's currently set to AHCI, RAID, or IDE. Let us know which one it's set to, and say whether you knew it what it was set to before. For SATA, it should be AHCI.
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Actually, dude, has your controller designation been changed in the bios? Go into your bios and see if it's currently set to AHCI, RAID, or IDE. Let us know which one it's set to, and say whether you knew it what it was set to before. For SATA, it should be AHCI.
im in my bios and there are no options like that. I have the asrock 970 extreme3 btw and it uses this "user friendly" ASrock EUFI setup utility. Its SATA so it should be AHCI i guess. Never had a raid configuration.
In this picture where it says "SATA:..." or "RAID:...", in my case it says SATA. But in my boot options that HDD with windows doesnt even show up.
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.insidehardware.it%2Fimages%2Fstories%2Farticoli%2FAsrock-990fx-extreme3%2F08%2520-%2520Asrock-990FX-BIOS.jpg&hash=6731e202833fa5642c98cdb03c44a711)
I should have my windows 7 disk by tomorrow, then I will boot from that and give the cmd prompt a try.
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That's not the page where you would change it, have a look here:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fforumscdn.tweaktown.com%2Fattachments%2Fasrock%2F6309d1383131684-asrock-970-extreme4-too-slow-ssd-speed-1.jpg&hash=b10bf4d57d73ed6ba7440c99c8df056c)
With that said, I don't think your problem is switching from RAID to AHCI. What happens in that case is either a BSOD or just a plain restart while trying to start Windows. It really sounds like a hard drive failure or if you're lucky, a crappy SATA cable.
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Why don't you give a try to what i wrote earlier
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That's not the page where you would change it, have a look here:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fforumscdn.tweaktown.com%2Fattachments%2Fasrock%2F6309d1383131684-asrock-970-extreme4-too-slow-ssd-speed-1.jpg&hash=b10bf4d57d73ed6ba7440c99c8df056c)
With that said, I don't think your problem is switching from RAID to AHCI. What happens in that case is either a BSOD or just a plain restart while trying to start Windows. It really sounds like a hard drive failure or if you're lucky, a crappy SATA cable.
Spanky, some users of Win 7 and 8 have reported that a change from AHCI to IDE or IDE to AHCI has caused a very similar (if not the exact) issue. In this help request thread here (http://www.eightforums.com/drivers-hardware/22126-changing-ide-ahci-caused-no-boot.html (http://www.eightforums.com/drivers-hardware/22126-changing-ide-ahci-caused-no-boot.html)), the OP says, "The OS is installed while the mode was set for IDE, and afterward it was changed to AHCI. Now, the system does not boot. 'Attempting repair' is displayed and the process does not advance."
I remembered hearing people say this had occurred. So I was wondering if that could possibly do it. This does sound like HDD failure, but you never know with these damn things.
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I know about that problem in switching the controller settings. I do that a lot actually. All you have to do is change a registry entry (IAStor or something...) then restart and change the controller setting.
My concern lies in Jason saying he got this:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.techspot.com%2Farticles-info%2F630%2Fimages%2F1.jpg&hash=99f7ca86d93645d3a5caee2f9d26e93b)
That is NEVER caused by switching from AHCI to IDE or vice-versa. That is caused though, by a dying hard drive, bad SATA cable or even a faulty motherboard. If the hard drive is dying, the first thing that should be done is to boot a live OS, plug in the hard drive and make a mad dash for copying files off, if that's even possible at this point. Once that's done, troubleshooting can continue and if it's not the drive, oh well. But if it is, and it completely dies while trying to troubleshoot, some important stuff could be gone.
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lol x3 --- No, you sent him to YouTube. If you have specificity, provide it. Don't say that's what you said if you didn't say it. If it's because I mentioned the MBR, then why didn't you say that to Zoxee? lolx4
What i said was "go to youtube and see how to fix windows 7 mbr" i did mencioned mbr before anyone else here, i told him to go to youtube cuz its easier to see how to do it there if people dont know.
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disk dead, believe it or not :D
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Plug your hdd in another pc try to copy all your stuff and then try installing a new copy of your OS. But like merlin said hdd is dead, buy a new one.
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ok I found the screen that spanky showed and it was on IDE. I changed to AHCI and restarted. Unfortunately I still get to the "Reboot and select proper boot device..." error but a few seconds later i get another message underneath saying "A disk read error occurred Press crtl+alt+del to restart"
I finally have my hands on a windows 7 disk by the way.
my next step will be to restart and see if anything changes. then Ill switch some sata cables around again. then ill put that disk in.
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so none of that is working...probably going to put the windows 7 disk.
also lets keep in mind that I have 2 HDDs:
1) WD no windows (Good one)
2) Seagate with windows (Bad one)
would it be wise/possible to install windows fresh on the WD in a different partition or something?
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i would not make partitions to be honest. not for a operating system.
take the new disk, put it in, be sure clable are prober connected. to be sure windows will install all its needed parts on one disk, you should disconnect the good disk (WD). you can connect it later when all win installed proper on the new one.
select at bios the new disk as boot device and start installing windows. then download all updates and install as soon as possible a firewall and antivirus app.
then go on with all others...
good luck.
but it is possible to install win on that WD drive on a new partition.... but do not :)
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Why don't you give a try to what i wrote earlier
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Looks like you caught some virus which affected the MBR by modifying the partition table.
Get some tool like acronis disk director free from another pc, create a boot disk and
reboot your pc with that disk. Once in the menu go to repair master boot record, that should do it.
If not, my guess would be that the critical amount of uncorrectable sectors has been reached
and your drive has given up, or the mbr lies now on such a sector. In that case i hope you
imaged your drive somehow, otherwise you won't come around of installing everything new.
Hope it helped.
Dont worry man i saw it. Just trying to fix with what I have first. Dont have any blank dvds at the moment
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Ive been booting with the disk and have been getting to a screen similar to this but with different options like windows setup[ems enabled], and x64 recovery mode[ems enabled]:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fhosted.ocl.net%2Fprojects%2Fingersollseniors%2FPrograms%2FCSG%2F010-25-2011%2F010_25_2011_03.jpg&hash=11d8c46cf79b94ae66661da5031a8d07)
by hitting f8 I can get to this screen (except for the repair computer option):
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fblogs.msdn.com%2Fcfs-filesystemfile.ashx%2F__key%2Fcommunityserver-blogs-components-weblogfiles%2F00-00-01-29-43-metablogapi%2F1222.Advanced_2D00_boot_2D00_options_2D00_in_2D00_the_2D00_Boot_2D00_Manager_5F00_04412E88.jpg&hash=7d367ee263424ac0b0786286a75ee77c)
safe mode only gives me a black screen with a cursor
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ok I found the screen that spanky showed and it was on IDE. I changed to AHCI and restarted. Unfortunately I still get to the "Reboot and select proper boot device..." error but a few seconds later i get another message underneath saying "A disk read error occurred Press crtl+alt+del to restart"
disk dead, believe it or not :D
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The best thing you can do is what i told you plug ur hdd in another pc backup all your stuff install a new os in the other hdd and ur done.
And btw, wtf is that windows vista dude?! Vista sucks, install windows 7.
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yeah im starting to think its dead. but i dont understand how it can be dead and still spinning and humming?? unless dead just means it cant read and write stuff...
also how do i plug it into another computer and copy the files if the drive is dead?
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Dead can be a lot of things. Bad sectors, head misalignment, fried logic board, broken traces, broken wires, faulty chips.
It's amazing that they even work at all :)
You gotta see if you can get it to respond. Hook it up and see what you get. Might be lucky and find that it's just a corrupted Windows install due to bad sectors.
If it does absolutely nothing and won't show up in the Device Manager then throw it in the freezer for over an hour (even overnight) and then make a mad dash to plug it in and recover data. That's only a last resort as the condensation could fry something permanent.
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so what im thinking of doing is installing windows on the good drive. that wont erase that drive right? Then once i have that settled ill try to get the bad drive to respond.
On another note: do you think I should buy a small ssd and install windows on that? make it only a boot drive. or would it be wiser to spend a little more money on a larger ssd and put my files on there and windows on a regular hdd? does anyone use ssd yet? or are they still too expensive?
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Samsung 840 EVO if you want a good SSD on the cheap. Insane speeds and their software makes em go even faster.
A SSD is pointless if you don't put Windows and all your programs on it. As far as files though, if they're JPG pictures or MP3's, they won't notice a difference. Larger files used for projects should be on the SSD though.
To install Windows, disconnect your bad drive (you don't want it running any longer than it has to be, shut it down ASAP). Hook up the good drive, install Windows as normal and then when that's done, hook up your old drive and try to pull data over.
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i actually just got to a point that ive never gotten to before. I put the bad drive to boot first, then i booted from the CD, it loaded files, windows logo, then now im at system recovery options where i can startup repair, system restore, system image recovery, windows memory diag, and cmd prompt.
is there some way i can use the cmd prompt to transfer files over to my external via usb?? is that a thing?
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You might be able to but it would be tedious. The fact is, that really has nothing to do with your bad HDD, that's just the Windows DVD. I really urge you to quit messing around and get a live environment or a fresh install and THEN plug in your drive to copy things over. The longer you run your bad drive, the worse the chances for recovery.
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damn i got so excited haha
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ive actually been watching this guy on youtube look at the hirens boot cd. Looks pretty neat. i might use a tool called the Copywipe 1.14 to copy my hard drive
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You don't want to copy your entire drive either.
Look, something happened on your hard drive, likely some kind of failure. At this point, you don't even know if the drive's files are still accessible.
If the drive just failed with bad sectors then data got corrupt in your Windows install. If that's the case, you don't want to waste time copying the corruption to another drive.
If there's some other kind of failure that is causing intermittent errors then you still don't want to waste time copying files you don't need (your entire Windows installation).
If there is ANYTHING at all important on the hard drive that you want, quit fucking around. Unplug the bad drive, boot something (fresh Windows install, WinXP on Hiren's Boot CD, whatever) and THEN plug in the drive and copy ONLY the important files off.
I've done this enough to know that the absolute worst thing to do is run the drive unnecessarily.
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ok i had no idea it was that simple just to plug it in an be able to see everything. I did just that and saved all the necessary files. seems like every file is accessible when i was clicking around.
do you think i should wipe the drive clean and install windows fresh on it and nothing else? or throw that shit away
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If you have it hooked up as a slave drive, load up HDTune (I'll PM you a link). See what it says for SMART status. If everything is ok, maybe Windows just shat itself and you can re-install.
At the very least I would take this as an opportunity to get your important stuff on Dropbox if it will fit.
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alright ill have to check that out. Also i am on dropbox, so work files are always good. Just some recently new stuff i havent backed up right away i needed to salvage.
thanks for the help by the way. i always figure id get better help from these forums than anywhere else out there
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Good to hear :) Post a screenshot of HDTune's Health tab when you get a chance, that'll let you know what's up.
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Samsung 840 EVO if you want a good SSD on the cheap. Insane speeds and their software makes em go even faster.
True stroy bro
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i kept getting pdh.dll errors so Im just going to assume its dead. Plus I just bought a samsung 840 evo so i just cant wait for that to come in haha
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well choosen
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Install Samsung Magician, set OS Optimization to Maximum Reliability, set Over Provisioning, enable RAPID.
You will be blown away.
RAPID uses the memory as a cache and I have seen read speeds on my latest build of over 3000 mb/s. Granted that's pretty artificial but their software is still awesome.
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i kept getting pdh.dll errors so Im just going to assume its dead. Plus I just bought a samsung 840 evo so i just cant wait for that to come in haha
Bought one little more than 1 week ago, adviced by Spanky. Dude that shit is epic ! :D
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I really wish I got a percentage of every sale. I've probably bought/recommended 2 dozen of the buggers.
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my servers do run on it :)) - a 830 since almost a year I guess - don't remember
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I run the same samsung in my mac, and freaking love it... all because of nate :D
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I get around like a dude with herpes, spreading the love.
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SSD came this morning (super fast... <24 hours!)
Did everything you said on Magician and ran a performance test.
seq read: 3371
seq write: 2357
rand read:119870
rand write: 59705
things pretty darn fast haha im at my desktop on in less than 30 seconds
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Insanity huh? It's a pity that Mac & Linux users don't get to benefit from RAPID. Glad you got that bad boy in and enjoy modern tech :)