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Assist => Support => Topic started by: .error.[Eagle] on Sunday, December 28, 2014, 15:37:40 PM

Title: Friend account Activation/Locked
Post by: .error.[Eagle] on Sunday, December 28, 2014, 15:37:40 PM

Hello,
A friend of mine downloaded AA and setuped a new account etc...
He waited for activation too long and thought something was wrong , so i logged in with mine on his PC and downloaded AA then logged out.
He kept waiting for activation but now he is receiving a message that his account is locked.
http://imgur.com/S0bu0aG (http://imgur.com/S0bu0aG)
He never had AA before. this is his first account.

Account name:  Boogie_1
Tracker:  http://battletracker.com/playerstats/aao/857000/Boogie/?s=ea1062f1e2d3e7394dd9ea8937fcd383d456a76d (http://battletracker.com/playerstats/aao/857000/Boogie/?s=ea1062f1e2d3e7394dd9ea8937fcd383d456a76d)

Please assisst,
Thanks.

Title: Re: Friend account Activation/Locked
Post by: teddy_grizzly_bear on Sunday, December 28, 2014, 15:48:00 PM

There was an error in the account activation.

Since you logged in with your account before he activated his, it was flagged as a 2nd account.

I can, in fact, see that you visited his house only once and have now activated his new account.

Although had you guys waited before logging in with your account, activation would have taken less than 10 minutes.

Title: Re: Friend account Activation/Locked
Post by: .error.[Eagle] on Sunday, December 28, 2014, 16:05:34 PM

Thanks for the tip and for the help.
I ll let him know he can now play. :style: