AAO25.com

Assist => Support => Topic started by: SF_Commando_Elite on Thursday, April 24, 2014, 11:58:43 AM

Title: ERROR: Timeout while waiting for reply from authorization system
Post by: SF_Commando_Elite on Thursday, April 24, 2014, 11:58:43 AM
Hi,

I never had any trouble with AA. Just played a few hours yesterday.

Today, all of a sudden I'm unable to connect. When I start assist, I get the error:

"ERROR: Timeout while waiting for reply from authorization system, Please try again later"

I've restarted my router, turned off windows firewall, even changed my battletracker password and removed underscores from my AAO playername (even though it was never a problem)...still doesn't work.

Any ideas?
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: SF_Commando_Elite on Thursday, April 24, 2014, 12:09:47 PM
Ok just saw shoutbox, looks like auth is down, this sux i need my aa fix lol
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: Mixk on Thursday, April 24, 2014, 12:09:53 PM
Isn't you, no one can currently join assist. Auth is down. Those that are playing now were already logged in when auth went down.
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: SamDaMan on Thursday, April 24, 2014, 12:31:07 PM
........why has assist been crashing so much?  :rtfm:
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: Neptune! on Thursday, April 24, 2014, 12:35:50 PM
ye doesnt work  :banned:
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: augustian on Thursday, April 24, 2014, 12:45:30 PM
 :down: :down: :down: :down: :down: :down: :cool: :cool: :? :? :makemyday: :makemyday: :(man its fucked up, not working for me too!!
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: [SWISS]Merlin on Thursday, April 24, 2014, 12:56:40 PM
same for me - no login possible
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: SamDaMan on Thursday, April 24, 2014, 13:23:57 PM
And why can't they at least TELL us why....or when/if they expect/hope it to be back up.......? Just a "doing maintenance may take 5 hours or more" or "Assist committed suicide internally and you will all die from withdrawals from AA" or at least "we don't know when it wil be back up".  I'd settle for "Hi, all of you taking time to post on our forum. just wanted to say we hear you and are doing all we can to have auth back up and running as soon as possible.". :? I love you guys for giving us this game back, but please communicate a little so we know whats up.

Very loyalplayerly (and respectfully) yours,

-Sam
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: Ganja on Thursday, April 24, 2014, 14:18:09 PM
It's back now, have fun
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: SamDaMan on Thursday, April 24, 2014, 14:26:21 PM
Because you ppl don't pay enough donations to support writing high quality code.

Just look at the status: we are $40 below goal and it's only few days left!

DONATE!

In hindsight, that is kind of an angry smiley, didn't intend that to be the tone of the message.  Thanks for getting us back up.
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: Spanky on Thursday, April 24, 2014, 23:03:54 PM
And why can't they at least TELL us why....or when/if they expect/hope it to be back up.......? Just a "doing maintenance may take 5 hours or more"

Planned downtime is always announced. But, shit happens.
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: Alex on Friday, April 25, 2014, 00:59:10 AM
In hindsight, that is kind of an angry smiley, didn't intend that to be the tone of the message.  Thanks for getting us back up.
Ignore that guy, he's a troll (and known caught hacker) and is now banned.
The truth is that when there's unscheduled downtime, most of us know exactly as much as you do. As in, it's not working, and that's it. There's not much we can do.

I'd also like you to please remember that our entire staff is completely voluntary. We don't make any money doing this and we do have lives outside of AAO25. We're not all that fast to react to stuff, but this game is completely free so it's frustrating getting criticized when we do all that we can, even when the situation is out of our control.
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: bollie on Friday, April 25, 2014, 10:59:06 AM
Killaman i and the most here appreciate what you and the administration does for this game/assist.
Sadly not a lot of people know that u guys do this voluntary, so that's something you should ignore.  And i hope that you and the rest don't stop doing what you do all this time!
Offcourse there is downtime, but hey you said it allready... you guys have a normal life also! So instead of beeing patient... no they instantly start crying/moaning. But that's sadly how it works...

Keep up the good work!
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: ~=W!CK!D=~ on Friday, April 25, 2014, 13:28:49 PM
Real life is more important then this game, if people here can't understand that , then fuck them we dont need them here

I for one appreciate all that assist has done to keep this game alive
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: SamDaMan on Saturday, April 26, 2014, 01:44:56 AM
Ignore that guy, he's a troll (and known caught hacker) and is now banned.
The truth is that when there's unscheduled downtime, most of us know exactly as much as you do. As in, it's not working, and that's it. There's not much we can do.

Who, exactly is a troll or hacker that is banned?

[quote I'd also like you to please remember that our entire staff is completely voluntary. We don't make any money doing this and we do have lives outside of AAO25. We're not all that fast to react to stuff, but this game is completely free so it's frustrating getting criticized when we do all that we can, even when the situation is out of our control.[/quote]

Excellent explanation, and I thank you for it. We SOO appreciate your efforts.  i hope you understand our part in wanting to play your great FREE lol game so badly. And I  again apologize if I seem, or have seemed, ungrateful.
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: SamDaMan on Saturday, April 26, 2014, 01:50:17 AM
Real life is more important then this game, if people here can't understand that , then fuck them we dont need them here

I for one appreciate all that assist has done to keep this game alive

I for one am disabled atm so that real life is pretty small most of the time.  Have some humility in the face of a crowd of people who badly want to, and you badly need them to, play the game. Wouldn't a successful community like we used to have overwhelm all the complaints and thanks anyhow? How about offering us a way to help besides just donating? I know a little about coding, what do you need?
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: Alex on Saturday, April 26, 2014, 02:09:58 AM
I for one am disabled atm so that real life is pretty small most of the time.  Have some humility in the face of a crowd of people who badly want to, and you badly need them to, play the game. Wouldn't a successful community like we used to have overwhelm all the complaints and thanks anyhow? How about offering us a way to help besides just donating? I know a little about coding, what do you need?
This isn't a situation of needing help from the community or anything, although someone else who could code would be a huge benefit. Eliz is currently the only one coding for the game.
We truly appreciate everyone that plays this game and keeps it alive. All I'm trying to say is WHY we're sometimes slow to relay info and take action and why all the quick criticism is unfair.
We don't get paid to deal with ANY of this. It's all out of our love for the game and people still treat us like they're owed a perfectly flawless and smooth game, which has never happened and never will happen. It's part of the reason the original creator of Assist, JonnyM, left twice. Some people (obviously not everyone) have this weird sense of entitlement to something that is provided to them for free.

Also, I'd like to point out that by saying "real life is more important" wickid was referring to the AAO25 staff having to deal with real life issues as well as AAO25. He wasn't talking about the community at all.
Title: Re: ERROR: Timeout while waiting for reply from authorization system
Post by: SamDaMan on Saturday, April 26, 2014, 06:09:38 AM
I am humbled by the miscommunication, appreciate all you do (especially Eliz I am aware), and apologize again.  If you read my frst post my main question is why cant anyone tell us atleast that its not a problem with our network, lol.j AND YES I am sure we would all rather time spent on fixing not talkng to us so, i double agree. Also, I would like ask again what knd of codng help you need??????? I may be able, and have offered to help. and as always

\thanks for all your hard work.

-Sam