AAO25.com

Assist => Support => Topic started by: drobilka on Friday, April 19, 2024, 06:04:45 AM

Title: can`t login
Post by: drobilka on Friday, April 19, 2024, 06:04:45 AM
i`ve used pass and login same as here on this site, but can`t login in game louncher. Also tried to change pass through "forgot password" button in game louncher - still can`t login.  Pls, help!

https://i.ibb.co/YRJhTrD/11111.jpg
Title: Re: can`t login
Post by: teddy_grizzly_bear on Saturday, April 20, 2024, 17:34:34 PM
The account for the aao25.com forum is NOT the same as the account for the 25Assist launcher.

To create and manage a 25Assist account, follow the direction under the "Assist account" section at the top of this website.
Title: Re: can`t login
Post by: drobilka on Sunday, April 21, 2024, 07:09:57 AM
Well, when I try to register through Assist Account, it pops up - the "email is already in use". So I try to log in through the launcher using "forgot password" button. Then the password reset notification is sent to the specified email, i recieve it normally - then i use that link and reset old pass and change it. But when I try to login again in louncher with new pass, I get the same message again about the wrong password or login  :(
Title: Re: can`t login
Post by: teddy_grizzly_bear on Sunday, April 21, 2024, 09:31:24 AM
The last registered log in from your account seems to be from 2017.

The password reset functionality does work as far as I am aware.
Though you'd want to make sure to enter your login name, not your in game name or your email address when logging in.

All in all, if you can't log in with that account, feel free to register a new one with another email.