AAO25.com

Assist => Support => Topic started by: raw on Wednesday, April 05, 2023, 13:35:02 PM

Title: Cant log in
Post by: raw on Wednesday, April 05, 2023, 13:35:02 PM

Hello all.

I want to come back here after many years. I try to login using AAO25 site username and pw but it says it cant find my username from the database.

So what do i do now?

Cant wait to get back! (hopefully there are players sometimes)

Title: Re: Cant log in
Post by: HellB0Y on Wednesday, April 05, 2023, 19:06:44 PM

Assist Auth (game) accounts are separate from the forums. You may be able to try your luck with the account recovery page: https://auth.aa25.org/passreset/ (https://auth.aa25.org/passreset/).

Title: Re: Cant log in
Post by: raw on Thursday, April 06, 2023, 03:23:41 AM

Ok thanks. Done that..now wait :)

Title: Re: Cant log in
Post by: teddy_grizzly_bear on Thursday, April 06, 2023, 06:15:42 AM

Just to clarify, the previous Battletracker login(s) you have are also likely to work as long as you've logged in to 25Assist within the last decade.

Title: Re: Cant log in
Post by: raw on Friday, April 07, 2023, 11:58:55 AM

Works now.

Title: Re: Cant log in
Post by: Carlos.Flores76 on Friday, April 14, 2023, 20:57:17 PM

Teddy Im having issues login. It states Im not logged in although I can post in Sitrep. When I try to get into the game I get this error message. IP address you are currently using is different from the IP address you use to login, please restart and log in. Here is my IP <>. If you can help I would greatly appreciate it.

Title: Re: Cant log in
Post by: teddy_grizzly_bear on Monday, April 17, 2023, 04:21:50 AM

Quote from: Carlos.Flores76 on Friday, April 14, 2023, 20:57:17 PM

Teddy Im having issues login. It states Im not logged in although I can post in Sitrep. When I try to get into the game I get this error message. IP address you are currently using is different from the IP address you use to login, please restart and log in. Here is my IP <>. If you can help I would greatly appreciate it.

That usually means you're using a VPN that is routing auth traffic differently compared to in game traffic.
If you're not using a VPN, this may simply be caused by a dynamic IP. In this case, logging back in should fix it.

Title: Re: Cant log in
Post by: teddy_grizzly_bear on Tuesday, April 18, 2023, 05:19:11 AM

Quoting from the PM so that stays public in case there's other people with the same issue.

Quote from: Carlos.Flores76 on Monday, April 17, 2023, 20:15:34 PM

what should I do I still cannot log in and cannot post in Sitrep no longer. Should I uninstall AA025 and reinstall. Im loosing hope here and like the game alot but if it cannot be solved I will just have to quit for good. Please help.

Reinstalling can always be a good trouble shooting step. So you're more than welcome to try that.

Failing that, you'd be better off providing more details of your setup/situation:
What OS are you using (e.g Windows/Linux/MacOS version)?
Are you using a VPN? If so, please try without it.
What prevents you from logging in exactly? Is there an error message? What does it look like? When does it appear, exactly?