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Assist => Support => Topic started by: ncr_ranger on Sunday, December 13, 2020, 06:33:43 AM

Title: assist client frozen
Post by: ncr_ranger on Sunday, December 13, 2020, 06:33:43 AM
just download he game and the client is kinda frozen can't select anything except the chat
Title: Re: assist client frozen
Post by: teddy_grizzly_bear on Sunday, December 13, 2020, 08:45:17 AM
We'd need more details.
Which version of the client are you using?
Which operating system are you using?
Where is the freezing happening? On which screen?
What were you trying to do right before it froze?
Title: Re: assist client frozen
Post by: ncr_ranger on Sunday, December 13, 2020, 16:49:29 PM
We'd need more details.
Which version of the client are you using?
Which operating system are you using?
Where is the freezing happening? On which screen?
What were you trying to do right before it froze?
    not sure
mac os x 10.10
the client itself he only thing i can select/chat is the chat
it was downloading "mac os wrapper" then it frooze 
Title: Re: assist client frozen
Post by: teddy_grizzly_bear on Monday, December 14, 2020, 00:24:21 AM
I'm not sure about Mac OS since I've never used it myself.

Did you download the one from the top "Downloads" bar or did you get the beta version from here (https://aao25.com/forum/news-82/(beta)-client-update-25assist-8-22/)?
Did you try running 25Assist as admin (or sudo? don't know what the Mac OS equivalent is).

Other than that I don't really know. You'd probably need to wait for someone who has experience with Mac OS. You can try and ask on shoutbox to see if someone is running 25Assist on Mac OS.