AAO25.com

Assist => Support => Topic started by: KingMackerel on Monday, October 06, 2014, 11:44:52 AM

Title: Account Activation Issues
Post by: KingMackerel on Monday, October 06, 2014, 11:44:52 AM
hello, I made my account last evening KingMackerel, it says it needs manual verification and that I have multiple accounts associated with my computer when this is my first time even finding this website, can someone activate me, please?  :cry:
Title: Re: Account Activation Issues
Post by: bollie on Monday, October 06, 2014, 11:56:08 AM
Eliz is underway!
Title: Re: Account Activation Issues
Post by: ELiZ on Monday, October 06, 2014, 11:56:34 AM
Done
Title: Re: Account Activation Issues
Post by: KingMackerel on Monday, October 06, 2014, 11:57:28 AM
it said my account activation was denied? I seriously don't have any other accounts on this game at all
Title: Re: Account Activation Issues
Post by: ELiZ on Monday, October 06, 2014, 12:03:22 PM
This account was approved
http://battletracker.com/playerstats/aao/854080/ (http://battletracker.com/playerstats/aao/854080/)
Title: Re: Account Activation Issues
Post by: KingMackerel on Monday, October 06, 2014, 12:07:03 PM
hmm the email I got said "Hello KingMackerel,
We're e-mailing you to let you know that your America's Army 2.5 Assist account has been denied activation. When this happens, it usually means you already have an account in our system. If you would like to dispute this, go to the official AAO25 forum and post a new thread where the admins can look into this issue.
- The AAO25 team
http://aao25.com (http://aao25.com)"
Title: Re: Account Activation Issues
Post by: ELiZ on Monday, October 06, 2014, 12:08:57 PM
hmm the email I got said "Hello KingMackerel,
We're e-mailing you to let you know that your America's Army 2.5 Assist account has been denied activation. When this happens, it usually means you already have an account in our system. If you would like to dispute this, go to the official AAO25 forum and post a new thread where the admins can look into this issue.
- The AAO25 team
http://aao25.com (http://aao25.com)"

I know, there was an error in the manual process, it has been fixed now.
If you just login into 25Assist you'll see that it works.
Title: Re: Account Activation Issues
Post by: KingMackerel on Monday, October 06, 2014, 12:10:39 PM
ok, thank you!
Title: Re: Account Activation Issues
Post by: .BLACKDOG. on Sunday, November 23, 2014, 18:24:01 PM
Hello, i tried to activate an account for my brother but Admin team have refused it like same issues.
The account is called

[John Connor]

can u help me ?
Thanks for support
Title: Re: Account Activation Issues
Post by: ELiZ on Sunday, November 23, 2014, 19:47:21 PM
Hello, i tried to activate an account for my brother but Admin team have refused it like same issues.
The account is called

[John Connor]

can u help me ?
Thanks for support

Your "brother" have to create an account from his own computer.