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Assist => Support => Server Support => Topic started by: Rob_LD on Sunday, August 18, 2013, 05:45:14 AM

Title: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 05:45:14 AM
It says:

"Error: You are not in the List of Authorised players on this server,
Something has gone wrong, Please try again later
"


Even my own server refuses me to join.

Server and Client are up to date and restarted.

Tested with two accounts.
 :?
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 05:51:12 AM
The server your trying to join has not updated, or the update went wrong.
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 05:59:00 AM
Restarted the server again.
It says "I'm 7.41".


Would someone be kind enough to check if he can join the server.
(In Remembrance of Flash&Burn Border - No Mods No Bullshit)
Map: Border


Thereby I can determine if the problem is on my side (client related).
Title: Re: Can't join some servers since 7.41
Post by: Ganja on Sunday, August 18, 2013, 06:01:07 AM
Same problem for me, I'm not accepted there. My first thought would be, hacked by Vanoke :D
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 06:02:30 AM
No, i can't join it, got teamviewer or something i can use to look at the server?
Title: Re: Can't join some servers since 7.41
Post by: Ganja on Sunday, August 18, 2013, 06:05:33 AM
You're not the only one in this situation. Tried to join Courtyard server, had same issue, so I guess it's serverside
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 06:06:18 AM
I need access to 1 of the effected servers to figure out whats going on.
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 06:11:11 AM
Hmm, i think its auth server issue.
Edit: maybe not.

I think it german localisation related.
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 06:15:30 AM
Thanks for reply!


Quote
My first thought would be, hacked by Vanoke
:D
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 06:22:45 AM
No not that, what type of server do you have?
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 06:42:28 AM
Its a V-Server.
(Not sure if it is what you are asking for)
Title: Re: Can't join some servers since 7.41
Post by: Ganja on Sunday, August 18, 2013, 06:46:00 AM
I think it german localisation related.

I'm sure you are right on this one. Tried out few german servers, and all same issue. Then I join same map, but other flag, worked fine
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 06:57:02 AM
It's the NSA I tell you...
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 06:59:02 AM
to have any hope of fixing this i need access to an effected server.
Title: Re: Can't join some servers since 7.41
Post by: [SWISS]Merlin on Sunday, August 18, 2013, 07:32:12 AM
but look at the error message. this is something with the authorization for sure:

ERROR: You a not in the List of Authorised players on this server,
Something has gone wrong, Please try again

tried to connect the server
In Remembrance of Flash&Burn Border - No Mods No Bullshit

btw: maybe he should delete "No Mods No Bussshit", the it maybe would work :D
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 14:19:11 PM
@JonnyM

I can't give u access to the server, but I have some packet captures.

Traffic between my server and 178.5.123.213 (Probably Auth-server)

Quote
...Q022....Q022hostname.....In Remembrance of Flash&Burn Border - No Mods No Bullshit.gamename.armygame.gamever.2.5.0.hostport.1736.mapname.Border.gametype.AAGP_GameTeamObjective.numplayers.0.numteams.2.
maxplayers.26.gamemode.7.41.
password.0.tour.2.official.1.leased.1.nato.0.miles.0.cheats.0.minhonor.8.maxhonor.100.groups.ALL.current_round.0/10.mission_time.6:00.sv_punkbuster.1.
tournament.0.ultimate_arena.1.thirdparty.1.
custom.1.AdminName..AdminEMail.Non-disclosed...leader_.goal_.honor_.player_.ping_.roe_.kia_.enemy_.
.checkauth{=MPSQUAD=}Rob_LD.94:39:E5:E4:81:BDauthfail


I may provide you with more informations, you just need to tell me what you are looking for.
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 14:27:25 PM
I,m not seeing the auth string packet from the auth server. The packet starting pal
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 14:42:31 PM
Here you are:

Quote
palESl*Hd#y6UW..{..9....]500{=MPSQUAD=}Rob_LD
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 14:46:40 PM
Here you are:

That dont look right at all!
Get me some more please.
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Sunday, August 18, 2013, 14:48:21 PM
OHhhh yeah its encode binary, you will have to post it as a hex string. thats why it looks weird.
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Sunday, August 18, 2013, 14:57:14 PM
Have you got Wireshark or can you handle ".pcapng" with another program?
I'll send you the whole logfile then.


For now, here is the hex version:

Quote
70:61:6c:45:53:6c:2a:48:64:23:79:36:55:57:b2:05:7b:d5:94:39:e5:e4:81:bd:5d:35:30:30:7b:3d:4d:50:53:51:55:41:44:3d:7d:52:6f:62:5f:4c:44:20:20:20:0a

Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Monday, August 19, 2013, 03:11:02 AM
I don't think that this problem has to do with server locality.

My server runs under IP range 85.214.X.X.
I checked four others which are within the same range, all four worked fine for me.
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Monday, August 19, 2013, 03:11:51 AM
There will be an update in few minutes that should fix this.
Title: Re: Can't join some servers since 7.41
Post by: SERODiO on Tuesday, August 20, 2013, 08:28:53 AM
Quote
Error: The IP address you are currently using is different from the IP address you used to Login, Please restart and Log-in again

Maybe it's helpful to know that it is happening when i try to join my homeserver (so same public IP address).
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Tuesday, August 20, 2013, 08:32:09 AM
This should be fixed in the next couple of hours when we update.
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Tuesday, August 20, 2013, 08:49:03 AM
Appreciate your efforts!
Thanks.
Title: Re: Can't join some servers since 7.41
Post by: GambleXSwindle on Wednesday, August 21, 2013, 00:26:16 AM
sir what to do? when i want to join a game. It wont let me. it says ERROR: The MAC address you are currently using is different from the MAC Address you used to Login, Please restart and Log-in again.

Im using a Mac btw. i hope you could help me. I would really be thankful.
 

-Waki
Title: Re: Can't join some servers since 7.41
Post by: Spanky on Wednesday, August 21, 2013, 00:26:59 AM
Gamble, your problem is different, please keep to your own thread.
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Wednesday, August 21, 2013, 03:21:33 AM
Results of v7.43:

It let me enter the server, then nothing is happening for more than two minutes till I finally join the game.
The In-game log says: (chronology bottom-up)
Quote
Authorization Complete
Failed to connect to Authorization server



The server log: (* obliterated IP/MAC of another joining player for privacy reasons)
Quote
AuthOK 85.214.120.170
Spawned a new replicator for Border.PlayerReplicationInfo
Map Testing Enabled
Code Testing Enabled

New Player {=MPSQUAD=}Rob_LD id=22e43ba8cf596238f8f2726b4cbe5a4d
25AssistSM: New Connection (slot #1) 178.5.120.161:57904 [?] "{=MPSQUAD=}Rob_LD" (seq 746987)

AuthOK 85.214.120.170
AuthOK 85.214.120.170
25AssistSM: Master Query Sent to (MASTER1.EVENBALANCE.COM) 66.36.231.175

[AA25] Player auth list recieved 2,
AuthOK 85.214.120.170
Open myLevel 08/21/13 09:01:41 109.67.135.61:50211

Client netspeed is 10000
Checking Ban Policy for: Name=*Hi.Fi..; IP=109.67.xxx.xxx; MAC=00:25:xx:xx:xx:xx

Spawned a new replicator for Border.PlayerReplicationInfo
Map Testing Enabled
Code Testing Enabled
New Player *Hi.Fi.. id=22e43ba8cf596238f8f2726b4cbe5a4d

25AssistSM: New Connection (slot #2) 109.67.xxx.xxx:50211 [?] "*Hi.Fi.." (seq 3231656)

AuthOK 85.214.120.170
25AssistSM: [From #1 (-) {=MPSQUAD=}Rob_LD] [0 user cvars found]

AuthOK 85.214.120.170
Close TcpipConnection 109.67.xxx.xxx:50211 08/21/13 09:02:43
25AssistSM: Lost Connection (slot #2) 109.67.xxx.xxx:50211 ?(-) *Hi.Fi..

SAIPlayerReplicationInfo-Please Detroy me

Authorization failed due to communication failure with Auth Server.  Allowing player in.
[AA25] PlayerAdmin {=MPSQUAD=}Rob_LD Authorized, Honor:093

25AssistSM: [From #1 (-) {=MPSQUAD=}Rob_LD] My dx C:\windows\system32\d3d8.dll size=1036800 md5=241A1900C52DCBA38B20A4F3671444E0

AuthOK 85.214.120.170
[AA25] Player auth list recieved 1,
AuthOK 85.214.120.170



This happens to others as well.

(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.cheesebuerger.de%2Fimages%2Fsmilie%2Ftraurig%2Fa020.gif&hash=cbedc439c6eae5688e2562dec880da97)
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Wednesday, August 21, 2013, 03:25:40 AM
Looks like that server is trying to connect to the army auth servers. have you modified the config file from their assist defaults?
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Wednesday, August 21, 2013, 03:32:40 AM
No, I haven't changed anything.
The server was running with same settings since March 2013.

I only changed:
-Port
-Admin Name
-Welcome Message
-Game settings (roundtime, ROE limit etc.)


BTW:
Can you tell me the IP your Auth-server is running?
I may check the logs for auth-packets then.
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Wednesday, August 21, 2013, 03:36:02 AM
It is connecting to both auth servers. Ultimate mod used to cause this issue.
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Wednesday, August 21, 2013, 03:38:00 AM
I'll set up a fresh installation to exclude any server related issues.
Let's see what happens.
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Wednesday, August 21, 2013, 04:09:29 AM
Make sure this is set to false in aa25srv.ini

[AGP_Gameplay.AGP_GameMultiPlayer]
bRequireAuthorization=False
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Wednesday, August 21, 2013, 04:15:42 AM
It is set to false.

Like I said, I haven't changed anything.
It came with v7.41.
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.cheesebuerger.de%2Fimages%2Fsmilie%2Fkonfus%2Fa050.gif&hash=56c08c56b3c1a10a97fbc584bfd504b7)


I have to download the Americas Army 2.5 installation again so it will take at least half an hour to set up the new clean server.
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Wednesday, August 21, 2013, 04:18:50 AM
are any other servers having this problem? if so which ones?
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Wednesday, August 21, 2013, 04:34:11 AM
Until the download is finished I just deleted "server Libs" ; "aa25.ini" ; "server.exe" and replaced it by a fresh downloaded once.
>>Same problem


I can't tell you if there are other servers having this problem.
I have to have a look...
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Wednesday, August 21, 2013, 04:46:50 AM
delete system/server folder
Title: Re: Can't join some servers since 7.41
Post by: Rob_LD on Wednesday, August 21, 2013, 05:10:06 AM
We did it!

Whilst I deleted "system/server" prior it was the bullseye now.
Maybe a collaboration of v7.43 and fresh dedicated server files.


No matter how, it works! (https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.cheesebuerger.de%2Fimages%2Fsmilie%2Ffroehlich%2Fa040.gif&hash=98df5c48a918d1a98bb615f90df91368)



Thank you for your patience as we work through this!
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.cheesebuerger.de%2Fimages%2Fsmilie%2Ffroehlich%2Fa020.gif&hash=7a00541700d4a75ac85f6b57ecf772c6)
Title: Re: Can't join some servers since 7.41
Post by: JonnyM on Wednesday, August 21, 2013, 05:15:57 AM
thats what we're here for.