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Haha Bart!
Yes, small steps are also bringing us to the target

i did check old logfiles from punkbuster now (on aapg with packets loss) and i did see that after the 30th of october i had always packet losses from players. at this time, 2 windows updates have been installed. KB4580364 and KB4580419. it is only a small hope, but i did uninstall both of them. will restart computer tomorrow (because players are online). a little step more

btw: i did run a packet loss tool to check my network - no losses at all

good luck!
this with master3.evenbalance is not the solution. but when i do a reboot after a kick, then it seems fine. maybe somthing with the windows startup sequence..

got kicked again now within 1 minute.

i did play now for 1 hour and no kick. hope this is the solution - or one of it.
good luck!

this way may help some players, but as you can read, most of us did try this way without an success.
so i did a new way to find a solution about it at all. the message
"service communication error: PnkBstrB.exe: heartbeat stopped"
means, that the communication to the punkbuster server has stopped. and the way with the pb-files did not help at all. so i did try some firewall settings. and as i could see, when you start 25assist, the pnkbstrB.exe is used (see timestamp) in 2 folders for the same time. once you will find this exe with new timestamp at
C:\Users\yourusername\AppData\Local\PunkBuster\AAO\pb
and others at
C:\Windows\SysWOW64

now, on my side, the clue was with the fresh installation that also my firewall-software was installed new. but it did only whitlisted the pnkbstrB.exe at the sysWOW64 folder, not on the other part.

so maybe another try tho fix the problem is to whitelist (add program to your firewall-rule) the pnkbstrB.exe at
C:\Users\yourusername\AppData\Local\PunkBuster\AAO\pb

this looks now to me like it is working. played a bit without any kick. but do not forget to reboot after adding the new rule.

good luck!

important: after this, you have to start 25assist with admin rights, then go tab install and select update pb

oh, shit!
on my side, now i see this in the pb client log:

[11.05.2020 22:14:18] Changing PunkBuster homepath to [C:\Users\.........

and this is new, was not there before i did the file copy and also a pb update on 25assist with admin rights.