AAO25.com

Community => The Lounge => Hardware/Software => Topic started by: hardztyle on Friday, March 01, 2013, 07:29:45 AM

Title: Screen missing blue color
Post by: hardztyle on Friday, March 01, 2013, 07:29:45 AM
Hi!
By using HDMI cable, screen is missing blue color. Blue color is replaced with green.
The cable is fine, tested it with xbox.
With DVI everythings OK.

With HDMI:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.upload.ee%2Fimage%2F3111952%2F20130301_140727.jpg&hash=a66ff0b34f869dc669fb445044b8aed6)

Anyone seen something like this ?
Title: Re: Screen missing blue color
Post by: BiG_SerGiO on Friday, March 01, 2013, 09:17:45 AM
Update your graphic card drivers to check if it solves the issue. Could also be related with the cable damaged...
Title: Re: Screen missing blue color
Post by: hardztyle on Friday, March 01, 2013, 09:27:22 AM
Updating graphic card drivers was the first thing i did to try to resolve the problem. Cable is fine, as i now tested other computer on same monitor with hdmi cable.
Is there a way to restore something related to video, dont have any knowledge on this..
Title: Re: Screen missing blue color
Post by: [SWISS]Merlin on Friday, March 01, 2013, 10:32:57 AM
change defect cable to good one :D
or buy new grafic card (defect)
others i can not imagine.
Title: Re: Screen missing blue color
Post by: hardztyle on Friday, March 01, 2013, 10:53:03 AM
Cable is fine.
How can it be graphic card as colors are all okey with DVI, but not with HDMI.
HDMI worked fine, till update
Title: Re: Screen missing blue color
Post by: [SWISS]Merlin on Saturday, March 02, 2013, 10:05:33 AM
maybe it is not made to use it with HDMI
i guess, this is the problem.
what grafic card do you use (model please)
Title: Re: Screen missing blue color
Post by: True-Grit on Saturday, March 02, 2013, 13:44:31 PM
Seems like you might have a pin that has gone bad or is not making proper connection on one of the connectors of the cable that you are having trouble with.
Title: Re: Screen missing blue color
Post by: Petrol on Saturday, March 02, 2013, 14:13:01 PM
try to buy better cable: http://dreamvision.net.au/diamond-cables/
Title: Re: Screen missing blue color
Post by: teddy_grizzly_bear on Saturday, March 02, 2013, 14:39:33 PM
Seems like you might have a pin that has gone bad or is not making proper connection on one of the connectors of the cable that you are having trouble with.
If I'm right in presuming that when he tried the cable with his xbox, he used the same TV/monitor, then the only connection that could be broken is the one in his PC. So my bet is the PC socket is broken (or a pin gone bad like Grit said).
Title: Re: Screen missing blue color
Post by: hardztyle on Saturday, March 02, 2013, 15:17:46 PM
maybe it is not made to use it with HDMI
i guess, this is the problem.
what grafic card do you use (model please)

Radeon HD 7800

Seems like you might have a pin that has gone bad or is not making proper connection on one of the connectors of the cable that you are having trouble with.

Now tried other HDMI cable twice,
PC-> monitor   - still same, display missing blue color
xbox-> monitor   - everything is ok

The graphic card is all right because before update everything was okey... Played with hdmi from June to February. Because of this havent played AA for a month.
Title: Re: Screen missing blue color
Post by: teddy_grizzly_bear on Saturday, March 02, 2013, 16:14:29 PM
Radeon HD 7800

Now tried other HDMI cable twice,
PC-> monitor   - still same, display missing blue color
xbox-> monitor   - everything is ok

The graphic card is all right because before update everything was okey... Played with hdmi from June to February. Because of this havent played AA for a month.
My reasoning still suggests your PC's plug is damaged (not to graphics card itself, only the plug). It wouldn't matter which cable you try, it would still be the same.

Can you try the same cable from your PC connected to some other TV/monitor?
Title: Re: Screen missing blue color
Post by: hardztyle on Sunday, March 03, 2013, 02:43:10 AM
My reasoning still suggests your PC's plug is damaged (not to graphics card itself, only the plug). It wouldn't matter which cable you try, it would still be the same.

Can you try the same cable from your PC connected to some other TV/monitor?

Now tried
PC-TV and still missing blue color.

I'm pretty sure its because of that windows update.
I mean the update which computer asks to do when you turn off your computer. As I pressed it, the 1 of 3 steps went fast (5min top), but the 2 of 3 was taking too long and I went to sleep, in the morning the computer was turned off and when I turned it on, the screen was missing blue color. So it can not be the cable nor the PC's plug as I didnt remove the cable from PC.
... Is there a way to restore something related to video, ...
Title: Re: Screen missing blue color
Post by: teddy_grizzly_bear on Sunday, March 03, 2013, 06:23:22 AM
Now tried
PC-TV and still missing blue color.

I'm pretty sure its because of that windows update.
I mean the update which computer asks to do when you turn off your computer. As I pressed it, the 1 of 3 steps went fast (5min top), but the 2 of 3 was taking too long and I went to sleep, in the morning the computer was turned off and when I turned it on, the screen was missing blue color. So it can not be the cable nor the PC's plug as I didnt remove the cable from PC.
As for Windows updates taking a long time, I don't think that's really a problem. In my experience they sometimes just take a long time for no apparent reason (it's not like it says the ETA time when updating). But I've never had any problems as what you're describing with Windows updates.

If everything worked before the update and nothing was changed during it, it could be a faulty update (or something). But I really don't know if (or how) you can remove Windows updates other than formatting. Then again, there could be ways.

Also, if it really is a software problem, maybe try reverting to older video drivers instead of using the newest one, it might help. (although I do believe Windows doesn't update your graphics drivers in Windows update, but hey, who knows)
Title: Re: Screen missing blue color
Post by: BiG_SerGiO on Sunday, March 03, 2013, 07:40:19 AM
If you think it was a windows update then, shutdown computer, start pressing F8, choose Windows Security Mode and return to a previous state before the update date.
Title: Re: Screen missing blue color
Post by: [SWISS]Merlin on Monday, March 04, 2013, 04:01:44 AM
yes, a very good way to step back.
but before doing so, just try to download again the driver for your grafik card. i am almost sure, that windows update has overwritten your driver. so just reinstall it from the original one.

http://pcsupport.about.com/b/2013/01/23/amd-drivers-windows-7-8-vista-xp.htm
http://www.amd.com/us/products/desktop/graphics/7000/7870/pages/radeon-7870.aspx

be sure you did the right driver download. and be sure it is for your windows (32/64). just try first again. then step back as BiG_SerGiO did say.

good luck

btw: you should first deinstall the actual driver. http://support.amd.com/de/kbarticles/Pages/GPU57RemoveOldGraphicsDrivers.aspx
Title: Re: Screen missing blue color
Post by: hardztyle on Monday, March 04, 2013, 07:19:32 AM
yes, a very good way to step back.
but before doing so, just try to download again the driver for your grafik card. i am almost sure, that windows update has overwritten your driver. so just reinstall it from the original one.

http://pcsupport.about.com/b/2013/01/23/amd-drivers-windows-7-8-vista-xp.htm
http://www.amd.com/us/products/desktop/graphics/7000/7870/pages/radeon-7870.aspx

be sure you did the right driver download. and be sure it is for your windows (32/64). just try first again. then step back as BiG_SerGiO did say.

good luck

btw: you should first deinstall the actual driver. http://support.amd.com/de/kbarticles/Pages/GPU57RemoveOldGraphicsDrivers.aspx

wait, i should first deinstall my driver ? got no experience how to install the driver after i have deinstalled.

So is it really necessary ? or may i just reinstall the original driver from the site u gave ?

and, if all this doesnt work, then do what Sergio said ?
Title: Re: Screen missing blue color
Post by: [SWISS]Merlin on Monday, March 04, 2013, 07:38:57 AM
yes, it is ok. maybe it will work without deinstallation.
but be sure you realy are installing the right driver - the one for your card.

and yes, if this doesn't work, try to go step back like Sergio did say.

good luck
Title: Re: Screen missing blue color
Post by: hardztyle on Tuesday, March 05, 2013, 10:42:35 AM
yes, it is ok. maybe it will work without deinstallation.
but be sure you realy are installing the right driver - the one for your card.

and yes, if this doesn't work, try to go step back like Sergio did say.

good luck

will give it a try tomorrow
Title: Re: Screen missing blue color
Post by: hardztyle on Friday, May 03, 2013, 11:20:45 AM
Unfortunately i haven't had any time... But now I tried what Merlin said.
sadly for me it was not the solution.

If you think it was a windows update then, shutdown computer,
start pressing F8, choose Windows Security Mode and return
to a previous state before the update date.
I have not tried this one, but i dont get it how it works... Can i mess something up by doing that ?
Title: Re: Screen missing blue color
Post by: BiG_SerGiO on Friday, May 03, 2013, 16:48:31 PM
Nothing. just give it a try ;)
Title: Re: Screen missing blue color
Post by: Rob_LD on Saturday, May 04, 2013, 08:16:20 AM
If you do any changes to your running system whose aftermath you can't estimate the first step ever should be a complete backup.

Title: Re: Screen missing blue color
Post by: wickid on Saturday, May 04, 2013, 17:44:30 PM
Hardmatic download the most current vid drivers set it on ur desktop, uninstall ur old drivers 1st reboot computer, and install new drivers, promblem should be resolved

i never overwrite drivers with new, always remove old and do fresh install
Title: Re: Screen missing blue color
Post by: ELiZ on Saturday, May 04, 2013, 18:22:48 PM
Boot to another operation system to see if it works there.


Try something like this:
https://help.ubuntu.com/community/LiveCD

So that you'll leave your current OS in place
Title: Re: Screen missing blue color
Post by: blint63 on Sunday, May 05, 2013, 03:21:18 AM
Or if the color of your BIOS is blue, you could try it there as well.
Title: Re: Screen missing blue color
Post by: hardztyle on Friday, May 10, 2013, 14:36:38 PM
Dang; allready hoped that i can play AA again; today.. sad
Thanks for help

If you think it was a windows update then, shutdown computer, start pressing F8, choose Windows Security Mode and return to a previous state before the update date.
Is this the same as System Restore? Because I just did a restore to the farest point possible "20.03.2013", but I had this problem just before March.. Is there any way to restore before March? Or System automatically deletes restore points?
Title: Re: Screen missing blue color
Post by: [SWISS]Merlin on Friday, May 10, 2013, 16:50:42 PM
you should be able to do it from later before. just select the restore point.
Title: Re: Screen missing blue color
Post by: hardztyle on Friday, May 10, 2013, 17:28:26 PM
you should be able to do it from later before. just select the restore point.
I would love to do that... But the latest restore point is as said before: "20.03.2013" ,Next one is "27.03.2013". The problum occured before March.
Title: Re: Screen missing blue color
Post by: hardztyle on Friday, August 30, 2013, 10:59:10 AM
Hey,
know it has been a long time, but hey, managed to solve it.
So, i uninstalled graphic drivers, reinstalled them - nothing.
 
Problem was the monitor's driver. Downloaded the update and updated the driver, but wasnt the solution. So i did a factory reset and then updated the driver and voila :)

It has been six months lol....
And thanks everyone for help!

paf
Title: Re: Screen missing blue color
Post by: Rob_LD on Friday, August 30, 2013, 14:10:06 PM
Thanks for sharing your solution!
Title: Re: Screen missing blue color
Post by: JunK on Friday, August 30, 2013, 15:29:34 PM
Hi!
By using HDMI cable, screen is missing blue color. Blue color is replaced with green.
The cable is fine, tested it with xbox.
With DVI everythings OK.

With HDMI:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.upload.ee%2Fimage%2F3111952%2F20130301_140727.jpg&hash=a66ff0b34f869dc669fb445044b8aed6)

Anyone seen something like this ?

It looks beautifull  :cool:
Title: Re: Screen missing blue color
Post by: Ganja on Friday, August 30, 2013, 17:00:43 PM
PAF? IS THAT YOU?? Wtf man get on skype man !!