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Assist => Feedback & Suggestions => Topic started by: benito john on Thursday, December 22, 2016, 23:36:39 PM

Title: I cant join Servers
Post by: benito john on Thursday, December 22, 2016, 23:36:39 PM
When i click on any servers it says that "The IP address you are currently logged in is different from the IP address you used to log in"  :( or Some times the server opens and loads the map but then it bans me for 1 day for Unauthorised login.  :makemyday:

 :banned:pls help guys... reply in this post or send me private message

Thanks in advance :style:
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Friday, December 23, 2016, 02:13:47 AM
Usually what this means is that you logged in at either a different network or just a long time ago (on a dynamic IP connection). The problem should (in most cases) solve itself when closing Assist and logging back in.

Does the problem arise each and every time you try?
Are you using some kind of VPN or proxy? I know someone had this kind of problem in such a case.
Title: Re: I cant join Servers
Post by: ronski on Friday, December 23, 2016, 02:14:57 AM
When i click on any servers it says that "The IP address you are currently logged in is different from the IP address you used to log in"  :( or Some times the server opens and loads the map but then it bans me for 1 day for Unauthorised login.  :makemyday:

 :banned:pls help guys... reply in this post or send me private message

Thanks in advance :style:
When that happened to me my IP was actually changed, but thats because of shutting down VPN without restarting Assist. So usually when that error appears, all you need to do is restart Assist - but I bet you have already tried that.

Have you changed anything in your computer lately?
Title: Re: I cant join Servers
Post by: benito john on Monday, January 09, 2017, 08:06:31 AM
Usually what this means is that you logged in at either a different network or just a long time ago (on a dynamic IP connection). The problem should (in most cases) solve itself when closing Assist and logging back in.

Does the problem arise each and every time you try?
Are you using some kind of VPN or proxy? I know someone had this kind of problem in such a case.

I tried many ways..... i restart the Assist and even tried to restart the computer but till it appears the same problem

And im not using any VPN or proxy

its sad i even re installed my OS :( :( :( :sign_oops:
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Monday, January 09, 2017, 17:59:06 PM
Have you experienced similar behavior with any other games?
Title: Re: I cant join Servers
Post by: benito john on Tuesday, January 10, 2017, 09:26:01 AM
Have you experienced similar behavior with any other games?

no i havent experinced any problems like this in any other gamessssssss
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Tuesday, January 10, 2017, 10:58:23 AM
Are you sure you're allowing armyops.exe/25assist.exe to connect to the Internet?

If that's fine, then unfortunately, I'm out of ideas as to what might be wrong ...
Title: Re: I cant join Servers
Post by: benito john on Wednesday, January 11, 2017, 09:51:51 AM
Are you sure you're allowing armyops.exe/25assist.exe to connect to the Internet?

If that's fine, then unfortunately, I'm out of ideas as to what might be wrong ...

it is allowed to connect to internet
Title: Re: I cant join Servers
Post by: benito john on Wednesday, January 11, 2017, 09:59:14 AM
Me and FuryOfGod both connect in same router.. will this cause this problem?

and we both experience the same problem
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Wednesday, January 11, 2017, 10:00:28 AM
Make sure to each use a different account. The problem will arise if the two of you try to use the same account.
Title: Re: I cant join Servers
Post by: benito john on Wednesday, January 11, 2017, 10:03:11 AM
Make sure to each use a different account. The problem will arise if the two of you try to use the same account.
no bro we both use different account

and both get IP address error.....
Title: Re: I cant join Servers
Post by: brito on Wednesday, January 11, 2017, 10:08:03 AM
yes we both are getting same problem why?
 :shock:
 i am Fury  Of God
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Wednesday, January 11, 2017, 11:32:00 AM
I see Fury of Ben is playing for an hour already and FuryOfGod played for an hour earlier today, I take it the problem disappeared?
Title: Re: I cant join Servers
Post by: benito john on Thursday, January 12, 2017, 05:12:34 AM
I see Fury of Ben is playing for an hour already and FuryOfGod played for an hour earlier today, I take it the problem disappeared?

u didnt get it.. we can play this game but we have restart the assist several times to getin any server and some times we will b banned for unauthorized login and we should wait for 5 min ... i cant move easily from a server to another server...! when i start assist half of the servers can b logged in then i have to restart assist to join other servers........ but i will b banned first time(mostly) then after 5 min i can join the server (i will b banned again and again sometimes)

sometimes i get an error message that function error in getups (like this but not exactly)
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Thursday, January 12, 2017, 05:41:44 AM
From our logs I can see that your IP is changing quite often. More often than not, if you've logged in to Assist more than once in a single day, you've done so from different IPs (same computer and network). That tells me that your IP is very much dynamic. This is definitely not a problem on our end, but rather your ISP's doing.
Title: Re: I cant join Servers
Post by: benito john on Thursday, January 12, 2017, 09:23:35 AM
Then what should i do, to solve this problem?

now only im getting some ground in assist but now im not able to play this game like before... :( :cry:

and sure i like this game and even soo im advertising about this games in COC

pls guys tell some ways to solve these problems :o
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Thursday, January 12, 2017, 09:25:20 AM
I'd suggest contacting your ISP (=Internet Service Provider) and asking them if your IP is supposed to jump around like that.
Title: Re: I cant join Servers
Post by: Possessed on Thursday, January 12, 2017, 10:44:12 AM
can you post a screenshot of how many network interfaces you have?
Title: Re: I cant join Servers
Post by: brito on Friday, January 13, 2017, 00:39:27 AM
how to post a image?
Title: Re: I cant join Servers
Post by: ronski on Friday, January 13, 2017, 01:54:47 AM
how to post a image?
upload it using some sort of image upload service such as https://postimage.org/ (https://postimage.org/) / http://imgur.com/ (http://imgur.com/) which allows you to direct share your upload, then simply add the link here
Title: Re: I cant join Servers
Post by: benito john on Friday, January 13, 2017, 02:11:47 AM
(https://s29.postimg.org/o3gsn1nv7/New_Bitmap_Image.jpg) (https://postimg.org/image/o3gsn1nv7/)
Title: Re: I cant join Servers
Post by: teddy_grizzly_bear on Friday, January 13, 2017, 04:27:51 AM
We can't really see the image.
Title: Re: I cant join Servers
Post by: brito on Friday, January 13, 2017, 06:15:26 AM
wait we will send u thaat image
Title: Re: I cant join Servers
Post by: benito john on Friday, January 13, 2017, 06:21:01 AM
https://s27.postimg.org/csadcldcj/New_Bitmap_Image.jpg
Title: Re: I cant join Servers
Post by: brito on Friday, January 13, 2017, 06:33:16 AM
ok teddy
Title: Re: I cant join Servers
Post by: benito john on Friday, January 13, 2017, 22:56:56 PM
This is the Network im using currently
(https://s24.postimg.org/p8j2nvsf5/Screen_shot_1.jpg) (https://postimg.org/image/p8j2nvsf5/)

This IP version 4 properties
(https://s24.postimg.org/xy66st181/Screen_Shot_2.jpg) (https://postimg.org/image/xy66st181/)

Can i change obtain IP address automatically to custom IP address? and what IP address should i enter ?????
Title: Re: I cant join Servers
Post by: Possessed on Saturday, January 14, 2017, 10:51:29 AM
I see you are using USB Tethering, Perharps your connection Drops and you get a new IP, but as it is your phone that connects you do not notice..

also, your connection is using a DNS server set by a Virus/ADware.
go to this site and get help with it:
https://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ (https://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/)
Title: Re: I cant join Servers
Post by: brito on Monday, January 16, 2017, 01:10:58 AM
maannnnn i cant see my error there
Title: Re: I cant join Servers
Post by: benito john on Monday, January 16, 2017, 01:14:10 AM
Should i remove DNS server? how?

if u want any information about my Computer ask me i will send screenshots
Title: Re: I cant join Servers
Post by: Possessed on Monday, January 16, 2017, 05:43:16 AM
Select "Obtain DNS server address automatically"
If you have a virus in your system, then the virus will change your DNS again... Remove the virus.
(https://s23.postimg.org/b7inzah8b/Screen_Shot_2.jpg)
Title: Re: I cant join Servers
Post by: brito on Monday, January 16, 2017, 06:56:28 AM
it is in automatic
 : :(
Title: Re: I cant join Servers
Post by: brito on Wednesday, January 18, 2017, 08:24:45 AM
how to fix it anyone say?
Title: Re: I cant join Servers
Post by: benito john on Thursday, January 19, 2017, 06:31:02 AM
i changed it to automatic and that didnt change ....

but even after changing it i have the same problem...

and before i change that i uninstalled an adware soo that i didnt get those problem for a while and after changing it i have those problems back... :shock: