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Author Topic: Unable to join any server due to gaming mouse software.  (Read 4093 times)

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Offline MarLeo1990

Unable to join any server due to gaming mouse software.
« on: Tuesday, May 06, 2014, 05:39:12 AM »
Hi all.

Just recently i wanted to use again my gaming mouse DeathAdder by Razer, so i installed the software called Razer Synapse. Once i installed it, i wasn't able to join any aa server.in fact, an old xp version like-window opened:
(the screenshot won't show in the forum, anyway it says "The program ArmyOps.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience." )

The only way to be able to play again was to uninstall the Razer software.

I'm using a MacBook Air late 2010, osx 10.9.3 (Mavericks).
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Offline Mike Mentzer

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Re: Unable to join any server due to gaming mouse software.
« Reply #1 on: Tuesday, May 06, 2014, 06:43:50 AM »
lol
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Offline teddy_grizzly_bear

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Re: Unable to join any server due to gaming mouse software.
« Reply #2 on: Tuesday, May 06, 2014, 12:14:06 PM »
You can use your Razor mouse without the software.
At least I can with my DeathAdder (although .I'm on Windows)
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Offline bollie

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Re: Unable to join any server due to gaming mouse software.
« Reply #3 on: Tuesday, May 06, 2014, 12:16:00 PM »
What does the extra software do than?
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Offline teddy_grizzly_bear

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Re: Unable to join any server due to gaming mouse software.
« Reply #4 on: Tuesday, May 06, 2014, 12:49:39 PM »
If I remember correctly you could change sensitivity, change what your buttons did and maybe even some macros and shit. Dunno, I never used it, which is why I don't have it installed now. Works totally fine without it.

Although, Macs might be a different story...
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Offline MarLeo1990

Re: Unable to join any server due to gaming mouse software.
« Reply #5 on: Tuesday, May 06, 2014, 13:05:32 PM »
Yes, i can use the mouse even without the Razer software, however, i'm not taking advance of the gaming feature of the cursor acceleration. Which sucks.
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Offline teddy_grizzly_bear

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Re: Unable to join any server due to gaming mouse software.
« Reply #6 on: Tuesday, May 06, 2014, 13:10:55 PM »
I guess it's personal preference, but IMHO anything software wise, especially acceleration, reduces the accuracy with which you can move your mouse-cursor combination.

I might be wrong though.

To see if there's a fix or what the problem might be with the 2 programs interacting, you would have to wait for ELiZ  to comment.
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Offline MarLeo1990

Re: Unable to join any server due to gaming mouse software.
« Reply #7 on: Tuesday, May 06, 2014, 13:24:34 PM »
In my personal experience, the acceleration is awesome. Now i became a noob, after may years off, but when i was good, and got used to acceleration, aiming became much better and quicker.
Anyway, i'll wait for ELiZ to comment :)

In the meantime, cu in the battlefield!
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Offline Alex

Re: Unable to join any server due to gaming mouse software.
« Reply #8 on: Tuesday, May 06, 2014, 13:34:31 PM »
I' m currently using a Deathadder 2013 mouse and I have no problem playing AA with Synapse running. I'm not sure what's going on for you.
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Offline MarLeo1990

Re: Unable to join any server due to gaming mouse software.
« Reply #9 on: Tuesday, May 06, 2014, 14:07:27 PM »
Quote from: KiLLaMaN on Tuesday, May 06, 2014, 13:34:31 PM
I' m currently using a Deathadder 2013 mouse and I have no problem playing AA with Synapse running. I'm not sure what's going on for you.

Perhaps is the mouse version, not the Synapse app. What os do u have?
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Offline teddy_grizzly_bear

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Re: Unable to join any server due to gaming mouse software.
« Reply #10 on: Tuesday, May 06, 2014, 14:15:36 PM »
I have a really old DeathAdder, I'd guess from somewhere around '07... and I haven't used the software in this decade...

But I would think it's something to do with Razor software for Mac's as I haven't heard anyone else complain about it on windows.
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Offline Alex

Re: Unable to join any server due to gaming mouse software.
« Reply #11 on: Tuesday, May 06, 2014, 14:24:31 PM »
Quote from: MarLeo1990 on Tuesday, May 06, 2014, 14:07:27 PM
Perhaps is the mouse version, not the Synapse app. What os do u have?
Windows 7 64-bit
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Offline MarLeo1990

Re: Unable to join any server due to gaming mouse software.
« Reply #12 on: Tuesday, May 06, 2014, 14:31:55 PM »
Quote from: KiLLaMaN on Tuesday, May 06, 2014, 14:24:31 PM
Windows 7 64-bit

I'm using OS 10.9.3 Mavericks
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Offline Alex

Re: Unable to join any server due to gaming mouse software.
« Reply #13 on: Tuesday, May 06, 2014, 14:34:17 PM »
Quote from: MarLeo1990 on Tuesday, May 06, 2014, 14:31:55 PM
I'm using OS 10.9.3 Mavericks
I guess it could be your OS, but I don't know why that would be. Maybe OSX handles synapse in a different way that Windows? It could also be Assist operating differently on OSX.
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Offline MarLeo1990

Re: Unable to join any server due to gaming mouse software.
« Reply #14 on: Tuesday, May 06, 2014, 14:43:39 PM »
Quote from: KiLLaMaN on Tuesday, May 06, 2014, 14:34:17 PM
I guess it could be your OS, but I don't know why that would be. Maybe OSX handles synapse in a different way that Windows? It could also be Assist operating differently on OSX.

Whatever it is, i have no clue on how to solve this. I hope someone will come in my help!
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