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Assist => Support => Assist Support => Topic started by: kwekkeboomkroket on Tuesday, December 08, 2015, 06:56:47 AM

Title: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 06:56:47 AM
From today it is not possible for me to enter a gameserver. After selecting "deploy" to go to the server it whows the connecting screen and the small picture. After that nothing happens anymore. I have re-intsalled everything twice but still the same result.
Hopefully somebody can help me with this.
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, December 08, 2015, 06:58:20 AM
You need to add some more details, for example what operation system do you have, when it worked last time, do you get any error messages, does other games work properly etc.
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 07:11:49 AM
I am using windows 10 (64 bits). It was working yesterday without any problem. In between then and now nothing is changed to my system. There are no error messages. The only thing that is visble is the small assist picture.
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, December 08, 2015, 07:17:56 AM
I am using windows 10 (64 bits). It was working yesterday without any problem. In between then and now nothing is changed to my system. There are no error messages. The only thing that is visble is the small assist picture.
Alright, there have been some issues in connections to Auth server, but you have managed to log in, right?

Have you tried to restart your computer? Would it be possible that your Windows has updated itself automatically after your last visit? Do you have enough available recourses to run the game, for example enough free space at drive C?

Could be also client bug for windows 10, but in that case there would be more users reporting the same issue.
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 07:55:44 AM
Logging in is not a problem. As far as i can see in windows 10 there is no issue with an update. Enough space on the Drive. Restarted several times, re-installed the game as well from scratch. I am suprosed it has stopped. Normally only logging in is the problem. Will try "proving ground" via steam to see if that game works
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, December 08, 2015, 07:57:32 AM
try that, if it wont work either the issue is deeper in your machine than in one application.
Title: Re: Not possible to get into a server
Post by: teddy_grizzly_bear on Tuesday, December 08, 2015, 08:22:57 AM
Did you try running Assist as an administrator? Sometimes that might help.
Looking at our logs, I see you've logged in around 20 times today (didn't actually count) and most of them have been without a problem, bust a few (the few latest ones) have come with a problem with Antipoke so I suppose there might be a problem somewhere in there.

Another thing you can try is to go to your armyops folder (http://aao25.com/support/#faq) -> system folder and start Armyops.exe alone to see if it will start without Assist.
If it does, you can see if you can start a training mission within Assist.
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 09:07:30 AM
When using armyops.exe i have the same issue as before.Traning mission is also not possible. Same thing.

What is this antipoke??? Never heard of iyt.
Title: Re: Not possible to get into a server
Post by: teddy_grizzly_bear on Tuesday, December 08, 2015, 09:20:53 AM
It's something Assist uses to catch people who try to cheat the system. You shouldn't worry about it right now. The error I mentioned was probably just a bug.

So you can't run armyops.exe at all...
I'm not entirely familiar with Windows 10, but I'm assuming it should still be possible to run a program in compatibility mode for either Windows 7 or Windows XP. You could try that.

To be honest, this whole thing is very bizarre. Since everything worked for you yesterday and nothing changed in AA during that time, it shouldn't be acting this way.
Are you checking your processlist (I believe it's something like "Details" on the task manager for Windows 10) - it should show armyops.exe when the splash logo is up, does that process disappear afterwards?
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, December 08, 2015, 09:25:37 AM
This is a bit of fishing with bare hands but troubleshooting is needed because your issue is weird indeed. When you reinstalled it did you first do complete removal and then download new installer to install it? and when you ran install task, did you run that as administrator?
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 09:29:22 AM
I did not run it as administrator. Will do that now. Will remove everything, restart, re-install as administrator. Try army-ops also in compatibiliy mode and try a training session. Will post the result.
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 09:52:31 AM
Re-installed. No change. After trying a start of a trainingsession and closing assist via the task list Splash screen was not changing), i have started armyops.exe from directoryas administrator. I receive this message: britical error in function: setpanel.
I will now step back with a system restore point.
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 12:18:28 PM
After system restore managed to get it working again. Not sure what happened in between. But at the moment it works.
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 12:29:21 PM
Still getting an error that disc is not inserted. How to get rid of that one??
Title: Re: Not possible to get into a server
Post by: Scorpy on Tuesday, December 08, 2015, 12:32:23 PM
put a disk in  :)
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 12:33:56 PM
bend over and i will  :up:
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, December 08, 2015, 12:34:03 PM
You have unplugged some of your usb devices unsafely, maybe phone or some flashdrive? Plug it back in and remove it with safe removal tool.
Title: Re: Not possible to get into a server
Post by: Scorpy on Tuesday, December 08, 2015, 12:35:54 PM
didnt know how to explay that ron/ so i say put disk in and my friend here gat horney :)lol :P
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Tuesday, December 08, 2015, 12:38:02 PM
Nothing plugged in will try a restart
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, December 08, 2015, 12:44:23 PM
Restart wont work in this case, no disk error is exactly like it says. Windows thinks there is a disk ( usb drive ) plugged in but itcant find it. This is because the device was not removed properly. So just plug your usb devices that you have connected sometime in to your pc and remove the, safely one by one. Should work. Some has solved this one by deleting the error message from windows register ( not recommended ) and some has solved this by putting simply any cd/dvd into it's drive.
Title: Re: Not possible to get into a server
Post by: kwekkeboomkroket on Thursday, December 10, 2015, 07:49:49 AM
All is ok now. Not sure what has caused this issue. But thanks all for information.

Hooaahh :up:
Title: Re: Not possible to get into a server
Post by: Chr1sySaan on Tuesday, January 19, 2016, 13:08:10 PM
BUMP

I was going to start a seperate thread and came across this. I'm having the same problem ever since I first installed assist. Iv'e tried countless times to do full reinstalls etc. I click on a server and then a screen comes up 'Please wait loading, waiting for responce from master server etc then nothing happens. No game gets loaded or anything. It's like the download has installed everything without installing the actual game if that makes sense? I only have 932 MB in my C drive if that's maybe the problem? All steam games work fine CS, DOD etc

Please help as I'm desperate to relive my youth and get a game of AA haha! Played relentlessly back in 2.0

Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, January 19, 2016, 13:12:54 PM
so you have played this game some time backwards but now after you made completely new installation you're not able to join any server?

Where did you download the installer?  Have you tried to run the game as administrator? What operation system you are using?
Title: Re: Not possible to get into a server
Post by: Chr1sySaan on Tuesday, January 19, 2016, 13:32:53 PM
I downloaded everything from this site. Operation system is Windows Vista Home Premium 64-bit SP2. AMD phenom 9650 Quad -core processer, 4 GB Ram ati Radeon hd 4350.

I've also tried running game as administrator. Played the game back in like 2004 not too sure. It's like I've just got the client but the actual game isn't on my system. Same thing happens when I even try to run the training.
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, January 19, 2016, 13:42:00 PM
hmm when you installed the game did you install it into its default location?
Title: Re: Not possible to get into a server
Post by: Chr1sySaan on Tuesday, January 19, 2016, 13:53:09 PM
A slight break through. I found 'army ops' and have managed to get in the game that way. Do I need to go through assist?
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, January 19, 2016, 14:02:13 PM
its something like 25assist.exe that you need to launch
Title: Re: Not possible to get into a server
Post by: Chr1sySaan on Tuesday, January 19, 2016, 14:08:38 PM
Least I know I have the game and it loads. It's like assist can't load the game.
Title: Re: Not possible to get into a server
Post by: ronski on Tuesday, January 19, 2016, 14:16:55 PM
post some screenshot of your issue
Title: Re: Not possible to get into a server
Post by: Chr1sySaan on Tuesday, January 19, 2016, 14:53:56 PM
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fi.imgur.com%2Fb8FkJ8x.jpg&hash=93d5d25987e7d16a0f526b7e392934a0)

This is as far as I get on aa assist. I ran armyops just there and was doing some rifle training and the game seems to be running fine. AA assist doesn't seem to launch it

http://i.imgur.com/b8FkJ8x.jpg (http://i.imgur.com/b8FkJ8x.jpg)
Title: Re: Not possible to get into a server
Post by: teddy_grizzly_bear on Tuesday, January 19, 2016, 18:09:04 PM
Are you sure all the necessary ports are open?
Forwarded Incoming UDP Ports:
1716, 1717

Allowed Outgoing UDP Ports:
20046, 20047, 27900


more about:
http://aao25.com/forum/server-support/running-an-assist-server-ports-ip's/msg11152/#msg11152 (http://aao25.com/forum/server-support/running-an-assist-server-ports-ip's/msg11152/#msg11152)

if this does not work, let me know. we will find a solution for sure.

Also, did you try just 1 server or did you try several different ones?

Another thing.
I saw a weird error on you from a few hours back regarding armyops path.
So what if you try and create a folder called "25Assist" where your 25Assist.exe is. Both of those can be anywhere within your system and you can have a shortcut to 25Assist.exe on your desktop. Make sure there is enough space, though (AA takes around 4GB I believe).
You should be able to move the folder you already have in your AppData\Roaming folder.


In order to play online with other people, you will have to start AA through Assist as this is what we use to authenticate people since the US Army dropped official support for the game years ago.
Title: Re: Not possible to get into a server
Post by: Chr1sySaan on Wednesday, January 20, 2016, 13:09:55 PM
For the life of me I can only find the 25assist on my desktop. The army ops file as well only found if I search. For some reason I can't just find the same folder for everything.

I have an assist.libs folder thats about it. Driving me insane because I'm desperate to play.
Title: Re: Not possible to get into a server
Post by: teddy_grizzly_bear on Wednesday, January 20, 2016, 14:31:44 PM
For the life of me I can only find the 25assist on my desktop. The army ops file as well only found if I search. For some reason I can't just find the same folder for everything.

I have an assist.libs folder thats about it. Driving me insane because I'm desperate to play.
To find out where armyops is, go to aao25.com/support/#faq and look at the first item.