AAO25.com

Assist => Support => Assist Support => Topic started by: rainanrsar on Tuesday, July 05, 2022, 02:44:22 AM

Title: No password reset
Post by: rainanrsar on Tuesday, July 05, 2022, 02:44:22 AM
Hello, i need help!
I try to reset my password by entering the nickname on the reset page to receive the link! but the link does not arrive in my email!
and when I put the email instead of the nickname, it says the email is not valid.
however I am normally accessing the website of aao25.com with the same email!

Assist login: rainanrsar (that's what I remember it was)

Please help me!
Title: Re: No password reset
Post by: teddy_grizzly_bear on Tuesday, July 05, 2022, 04:20:23 AM
Hello, i need help!
I try to reset my password by entering the nickname on the reset page to receive the link! but the link does not arrive in my email!
and when I put the email instead of the nickname, it says the email is not valid.
however I am normally accessing the website of aao25.com with the same email!

Assist login: rainanrsar (that's what I remember it was)

Please help me!
You used a different email on the 25Assist account than you did on the AAO25.com account.
The one you used for 25Assist is a @hotmail.com one and it seems it may have your full name in it.
You might want to check that account as well as its spam folder.
Title: Re: No password reset
Post by: rainanrsar on Tuesday, July 05, 2022, 13:34:34 PM
OMG! I no longer have access to that email! In fact, I don't even know what email it is anymore.

can i switch to the same as assist?
Title: Re: No password reset
Post by: teddy_grizzly_bear on Wednesday, July 06, 2022, 02:55:41 AM
OMG! I no longer have access to that email! In fact, I don't even know what email it is anymore.

can i switch to the same as assist?
Just to clarify:
Which account do you want to switch the mail on? The 25Assist account or the AAO25.com account?

Currently your forum account has a @gmail.com email attached to it and the 25Assist account has a @hotmail.com email attached to it.
Title: Re: No password reset
Post by: rainanrsar on Thursday, July 07, 2022, 15:30:41 PM

I want to link my assist account to the same email @gmail.com that is on AAO25.com
Thank you very much in advance!
Title: Re: No password reset
Post by: teddy_grizzly_bear on Friday, July 08, 2022, 03:50:27 AM
I want to link my assist account to the same email @gmail.com that is on AAO25.com
Thank you very much in advance!
Changed
Title: Re: No password reset
Post by: rainanrsar on Friday, July 08, 2022, 15:06:36 PM
OMG!  thaaaaaaaaaaaaaanks <3