AAO25.com

Assist => Support => Assist Support => Topic started by: TommiOhs on Sunday, January 15, 2017, 16:58:49 PM

Title: My brother seems to be having issues.
Post by: TommiOhs on Sunday, January 15, 2017, 16:58:49 PM
Hey there, I used Assist for a long time a year or two ago. Wanted to get back into it, as did my brother as he played AA2 but didn't know it even existed.

He's just tried to create an account however he got banned off the forums for trying to do so? I don't live with him, or even anywhere remotely near him as we're 200 miles apart. Never used his computer either as it's new.

Bit disappointed it happened as I was trying to get him to make an account ASAP before he even started the download so he'd be able to get accepted by an Admin sooner.

Some help or support would be appreciated, I also got a permanent ban on my laptop too when all I tried to do was login. Currently accessing this through a VPN which I feel pretty naughty about.

Cheers, Tom.
Title: Re: My brother seems to be having issues.
Post by: ronski on Sunday, January 15, 2017, 17:45:31 PM
Hey there, I used Assist for a long time a year or two ago. Wanted to get back into it, as did my brother as he played AA2 but didn't know it even existed.

He's just tried to create an account however he got banned off the forums for trying to do so? I don't live with him, or even anywhere remotely near him as we're 200 miles apart. Never used his computer either as it's new.

Bit disappointed it happened as I was trying to get him to make an account ASAP before he even started the download so he'd be able to get accepted by an Admin sooner.

Some help or support would be appreciated, I also got a permanent ban on my laptop too when all I tried to do was login. Currently accessing this through a VPN which I feel pretty naughty about.

Cheers, Tom.
Forum accounts and player accounts are different, so without activated forum account you're still able to play. Just download the client and create Battletracker.com playeraccount like it tells you to do, it wont take long time to get player account activated, since the process is automatic, unless there's connection to an existing account being found.
Title: Re: My brother seems to be having issues.
Post by: teddy_grizzly_bear on Monday, January 16, 2017, 00:04:22 AM
I saw your IP had indeed got a ban on the forums. I don't know why (I don't see a reason for it), but I'm guessing it was automatic. I removed the ban, tho. It's hard to tell about your brother, tho, since I don't know anything about him.

In order for me to help you, I'd need a few more details.

I'm guessing this is your battletracker account:
http://battletracker.com/playerstats/aao/847356/ (http://battletracker.com/playerstats/aao/847356/)

Which account is your brother's?
Which forum account did your brother create?