AAO25.com

Assist => Support => Assist Support => Topic started by: Andnet on Monday, January 04, 2021, 07:37:06 AM

Title: Multiple accounts?
Post by: Andnet on Monday, January 04, 2021, 07:37:06 AM
Want to know if the game is still alive. ;) But when I try to sign in it says refused because of Multiple accounts. I have not played for the last 10 years... :cry: What do I do?
Thx!
Title: Re: Multiple accounts?
Post by: teddy_grizzly_bear on Monday, January 04, 2021, 16:36:07 PM
We generally allow one account per computer.

What name did you use when signing up to 25Assist?
Title: Re: Multiple accounts?
Post by: Andnet on Tuesday, January 05, 2021, 09:28:03 AM
I used Anteater. My original name from old battletracker. But guess this one is gone since ages :D I started from resetting my password but got the reply about it being denied for multiple accounts.
Title: Re: Multiple accounts?
Post by: teddy_grizzly_bear on Tuesday, January 05, 2021, 15:09:45 PM
The old account was with login name "[c33+]--Dipsomania" and in game name "[c33+]---Anteater" which is why your account was rejected.

Many battletracker accounts were migrated over to our system.
Title: Re: Multiple accounts?
Post by: Andnet on Wednesday, January 06, 2021, 11:52:01 AM
Great days  :style:  So a solution would be nice.  :D How do I get account approved? I lost mail for battletracker account years ago. Is the game still alive? Thx!
Title: Re: Multiple accounts?
Post by: teddy_grizzly_bear on Wednesday, January 06, 2021, 17:02:22 PM
Quote from: Andnet on Wednesday, January 06, 2021, 11:52:01 AM
Great days  :style:  So a solution would be nice.  :D How do I get account approved? I lost mail for battletracker account years ago. Is the game still alive? Thx!
Yes, of course there's a solution.
Use the account you have.

You last logged into that account 3 month before you tried to register the new one (in March of 2018).

If you do not know the password for said account, then you can reset it using the link under Assist Account at the top of the page.

If you don't remember the email you used, it's along the lines of "andnet@****band.net".
Title: Re: Multiple accounts?
Post by: Andnet on Friday, January 08, 2021, 06:30:20 AM
Just for info, I tried resetting the password for the old account you provided. Did not work, however I figured out the old password I used so now I am in.  ;) Thx for the support Teddy!  :up:
Title: Re: Multiple accounts?
Post by: GERONIMO270 on Saturday, January 09, 2021, 12:48:44 PM
impossible to have a second accound my son want to play with or against me how to do there is a solution so that we play together ?we live 300km from each other ,
name :caendouvres
name soldier: Reset
Title: Re: Multiple accounts?
Post by: teddy_grizzly_bear on Sunday, January 10, 2021, 04:39:55 AM
Quote from: GERONIMO270 on Saturday, January 09, 2021, 12:48:44 PM
impossible to have a second accound my son want to play with or against me how to do there is a solution so that we play together ?we live 300km from each other ,
name :caendouvres
name soldier: Reset

If he lives far away and uses a different computer most likely any new account would be automatically activated.
Title: Re: Multiple accounts?
Post by: GERONIMO270 on Sunday, January 10, 2021, 07:39:13 AM
to activate his account he is asked to apply here ? did he take my old laptop.
otherwise he will try with another computer :รง
Title: Re: Multiple accounts?
Post by: Estonianhero on Tuesday, January 12, 2021, 07:44:20 AM
I have the same problem. Years ago i used username Estonianhero. Now it says i have multible users. Help me too so i can have fun again :D