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Assist => Support => Assist Support => Topic started by: Marcee_HUN on Tuesday, May 01, 2018, 05:11:16 AM

Title: I cant login
Post by: Marcee_HUN on Tuesday, May 01, 2018, 05:11:16 AM: Hi!
I cant login in the assist client, but on battletracker i can with the same username/password.

Any Idea? :(

Thx.
Marcee_HUN
Title: Re: I cant login
Post by: teddy_grizzly_bear on Tuesday, May 01, 2018, 10:04:21 AM: Try again now.
Title: Re: I cant login
Post by: ziolko732 on Tuesday, May 01, 2018, 19:37:33 PM: HI i have the same problem i cant login to aao and battletracker any idea how to resolve it?
Title: Re: I cant login
Post by: teddy_grizzly_bear on Wednesday, May 02, 2018, 00:47:42 AM: Are you sure you're using your username (not your in game name) to log in?
For you it's "P$Ych^o!".

Now that I look at it, you successfully logged in 7h ago.
Title: Re: I cant login
Post by: Marcee_HUN on Wednesday, May 02, 2018, 10:09:18 AM: Now its okay, Thank You !! :)
Title: Re: I cant login
Post by: PNS_Navahoo_PL on Friday, May 04, 2018, 10:45:43 AM: teddy_grizzly_bear

I have the same problem, your intervention did not help. Regards
Title: Re: I cant login
Post by: teddy_grizzly_bear on Friday, May 04, 2018, 14:52:26 PM: Try again now.
Title: Re: I cant login
Post by: PNS_Navahoo_PL on Friday, May 04, 2018, 15:10:05 PM: Very, very thank you, everything is ok

you are great
Title: Re: I cant login
Post by: ziolko732 on Friday, May 04, 2018, 20:46:58 PM: hi i can log in to batlletracker but cant to aao
Title: Re: I cant login
Post by: teddy_grizzly_bear on Saturday, May 05, 2018, 01:38:00 AM: Quote from: ziolko732 on Friday, May 04, 2018, 20:46:58 PM
hi i can log in to batlletracker but cant to aao
What's the problem?
Are you sure you're using your login name / username and not your in game name to log in?
Your username is "ziolko732" if you didn't know.
Title: Re: I cant login
Post by: Crassus77 on Saturday, May 05, 2018, 16:21:00 PM: Hi guys! i am unable to LOGIN...and battletracker site is down for me..its says its closed
Title: Re: I cant login
Post by: Alex on Saturday, May 05, 2018, 17:00:18 PM: Quote from: Crassus77 on Saturday, May 05, 2018, 16:21:00 PM
Hi guys! i am unable to LOGIN...and battletracker site is down for me..its says its closed
What error message are you getting?
Your login name is -(xSU)-Crassus[-]
Title: Re: I cant login
Post by: Crassus77 on Saturday, May 05, 2018, 18:10:16 PM: WORKED!! thanks a lot
Title: Re: I cant login
Post by: gharmis on Tuesday, May 08, 2018, 12:31:40 PM: Hi All, I can log into BT with no issues but when I try to log into Assist I get the following message - "timeout waiting for reply from authorization server, please try again later". This has been going on for 2 days :( Any thoughts would be greatly appreciated!
Title: Re: I cant login
Post by: Possessed on Tuesday, May 08, 2018, 13:15:46 PM: Quote from: gharmis on Tuesday, May 08, 2018, 12:31:40 PM
Hi All, I can log into BT with no issues but when I try to log into Assist I get the following message - "timeout waiting for reply from authorization server, please try again later". This has been going on for 2 days :( Any thoughts would be greatly appreciated!
Your account username was "-wAa'G_Man", the " ' " was causing your issue.
I changed it to "-wAaG_Man". Accounts now are handled straight by us, not at BT anymore.
Title: Re: I cant login
Post by: gharmis on Tuesday, May 08, 2018, 13:33:03 PM: Thanks for the update Possessed. I changed my log in name as you listed it. However I am still getting the "timeout" error. I thought maybe a firewall issue but don't think so. So sorry to bother you but I miss my AA2.5 fix :D
Title: Re: I cant login
Post by: Possessed on Tuesday, May 08, 2018, 13:58:17 PM: Quote from: gharmis on Tuesday, May 08, 2018, 13:33:03 PM
Thanks for the update Possessed. I changed my log in name as you listed it. However I am still getting the "timeout" error. I thought maybe a firewall issue but don't think so. So sorry to bother you but I miss my AA2.5 fix :D
Sorry for the timeouts, I was fixing the issue as a whole, now ' (single quote) isn't a problem anymore, everyone with ' will be able to login normally.