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Assist => Support => Assist Support => Topic started by: Kienen on Sunday, June 08, 2014, 09:27:17 AM

Title: I can't log in with 2 accounts
Post by: Kienen on Sunday, June 08, 2014, 09:27:17 AM
Hey guys!!

First of all.. sry my English!! haha

I have a little doubt... I and my father are starting playing AA again...

But.. we use the same internet acess, the same IP.. even using differents accounts the Assist doesn't let us play together or in the same time...

Please!! Help mee and my father!! hahaha he is almost crying!!  :up:

Hooah!
 :style:
Thanks for all support!
Title: Re: I can't log in with 2 accounts
Post by: Bart! on Sunday, June 08, 2014, 09:37:30 AM
What is the exact error message you get?
Title: Re: I can't log in with 2 accounts
Post by: teddy_grizzly_bear on Sunday, June 08, 2014, 10:58:44 AM
I can't really find your BT info.
The most similar username to what you posted (hasn't been played on since 2005 so nothing in our database) is this one:
http://battletracker.com/playerstats/aao/370394/-%3DAccV%3D-Magr%40oBR/ (http://battletracker.com/playerstats/aao/370394/-%3DAccV%3D-Magr%40oBR/)

Searching for the same clantag the only person who's played this year is this one:
http://battletracker.com/playerstats/aao/376049/-%3DAccV%3D-Juiz_BR/ (http://battletracker.com/playerstats/aao/376049/-%3DAccV%3D-Juiz_BR/)


so is this you?

Nothing came up looking for your IP in our database either.

The first thing you could do, is link us to the Battletracker page of you and your father.
Then we can see if there's anything in our database about it.

And like Bart said, describe the incident more clearly.
What is stopping you from playing?
Are you trying to join on 2 computers at the same time?
Or maybe on 1 computer using 2 different accounts at different times?

I'll assume it's 2 computers, otherwise you couldn't play at once anyway.
Can one(or both) of you play on either computer alone?