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Author Topic: Recover Account  (Read 689 times)

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Offline VERGIL

Recover Account
« on: Wednesday, February 05, 2025, 18:55:15 PM »
Hello everyone

im trying to log in with my account i just revovered. ive been playing before. i reset my assist password but it still says wrong password when i log in.

any help?  :(

Offline HellB0Y

Re: Recover Account
« Reply #1 on: Wednesday, February 05, 2025, 20:12:14 PM »
Can you provide the username of the account you're trying to sign into?

Offline VERGIL

Re: Recover Account
« Reply #2 on: Thursday, February 06, 2025, 12:12:36 PM »
ofcourse :)

username is: regiolator


Offline HellB0Y

Re: Recover Account
« Reply #3 on: Thursday, February 06, 2025, 15:23:32 PM »
ofcourse :)

username is: regiolator

The username is valid. Did you reset your password using this form? https://auth.aa25.org/passreset/

Offline VERGIL

Re: Recover Account
« Reply #4 on: Thursday, February 06, 2025, 15:54:56 PM »
Yes sir!

and this is what i get when i try to log in. Just reset password again and it still dont work  :(

https://prnt.sc/Er9uFk9l096X

Offline teddy_grizzly_bear

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Re: Recover Account
« Reply #5 on: Thursday, February 06, 2025, 16:06:29 PM »
Yes sir!

and this is what i get when i try to log in. Just reset password again and it still dont work  :(

https://prnt.sc/Er9uFk9l096X
You're most likely changing the password of the wrong account. There is no record of a password reset request having been issued for this account.

As a note, you only need to enter your username, not username and email in the form. If you enter both, only the email is used.

The account you're trying to change the password for has an email in the form of <redacted>@bluewin.ch. So once you've requested a password reset by entering just the login name (or the correct email) you should see the corresponding email in the inbox of the corresponding email address.

<image removed due to imgur stuff - probably for the best>

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Offline VERGIL

Re: Recover Account
« Reply #6 on: Thursday, February 06, 2025, 17:19:20 PM »
something is fishy. i tried everything, with email, with username but nothing seems to work :\ still cant get in.

I get the email for resetting the password, i reset it but cant log in after. could you just forward me the current password somehow? to the registred mail would be fine i have access to it, or PM here.

Offline teddy_grizzly_bear

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Re: Recover Account
« Reply #7 on: Thursday, February 06, 2025, 17:26:47 PM »
something is fishy. i tried everything, with email, with username but nothing seems to work :\ still cant get in.

I get the email for resetting the password, i reset it but cant log in after. could you just forward me the current password somehow? to the registred mail would be fine i have access to it, or PM here.
We don't have your password. As is the norm everywhere else, we have a hash of your password with some salt that we compare to your input (with salt, after hashing).

With that said, there is now a record of the account having had a password reset. So there's progress in the sense that you've reset the password for the correct account.
Are you sure you've used the correct password when logging in to this account? I.e one from the latest password reset.
PS: Do note that it may feel like you're able to change the password multiple times with the same pass reset link. But only the first one would be taken into account. And if you've made multiple password reset requests, only the last one will be active.
<image removed due to imgur stuff - probably for the best>

"Mathematics may be defined as the subject in which we never know what we are talking about, nor whether what we are saying is true." Bertrand Russell

Offline VERGIL

Re: Recover Account
« Reply #8 on: Thursday, February 06, 2025, 17:32:00 PM »
nevermind this can be closed. just figured out my old password!  :style:

Thank you for the support!

 

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