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Assist => Support => Assist Support => Topic started by: Micha578 on Tuesday, July 28, 2015, 14:38:07 PM

Title: Failed to start Assist client
Post by: Micha578 on Tuesday, July 28, 2015, 14:38:07 PM
1. If i start the Assistclient, i can Login with the existing Battletracker Username and Password.
2. Then the Assistclient says, that i must Change the Playername but the Input window is behind the Client and i cannot press the Buttons. before that he said that i cannot use the same Name as i put in the Login...

What can i do?
Title: Re: Failed to start Assist client
Post by: teddy_grizzly_bear on Tuesday, July 28, 2015, 14:42:44 PM
Make sure you use your battletracker username (and not the in game name) when you log in to Assist.

If that's not the problem, then take a screenshot of the exact error.
Title: Re: Failed to start Assist client
Post by: Micha578 on Tuesday, July 28, 2015, 15:40:18 PM
After starting Assist, it will Show this:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.m-mediaservice.de%2Faao%2F1.jpg&hash=f6110c1b1c92f626e32ba26287228725)

When i click on Set, then this is the next Screen:
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.m-mediaservice.de%2Faao%2F2.jpg&hash=7b91cc007b73ef5a4585e78a91c267d9)

This is the next one
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.m-mediaservice.de%2Faao%2F3.jpg&hash=356cb8ee77c3b8f68f279fab368dc5f2)

And that is the last. I cannot press on "Change"
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.m-mediaservice.de%2Faao%2F4.jpg&hash=7df2c9860d8f0114be955aea50bf0e9b)

Title: Re: Failed to start Assist client
Post by: teddy_grizzly_bear on Tuesday, July 28, 2015, 15:56:27 PM
Go to battletracker and add your AAO Playername at:
http://battletracker.com/index.php?form=TrackerSettings (http://battletracker.com/index.php?form=TrackerSettings)
Title: Re: Failed to start Assist client
Post by: Micha578 on Tuesday, July 28, 2015, 16:18:40 PM
I cannot insert my real Playername because ist the same as the Login Name. I try another Name and it works. so i have to wait for activation
Title: Re: Failed to start Assist client
Post by: teddy_grizzly_bear on Wednesday, July 29, 2015, 01:19:30 AM
It doesn't matter whether or not it's the same as your login name. You can still use it.

Just log in to battletracker using the same information you used to log in to Assist and go to my link and add your AAO PlayerName.