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Assist => Support => Assist Support => Topic started by: -caP!taL1sm.. on Sunday, May 02, 2021, 15:56:43 PM

Title: Downloading America's Army doesn't work
Post by: -caP!taL1sm.. on Sunday, May 02, 2021, 15:56:43 PM
I have my account set up and AA assist runs fine, but it says you need to download America's Army, which I do, but then there's either a runtime error or when the installation completes it doesn't register that it was installed / downloaded.

Where should I be saving my AA Asist folder? Right now I just extracted it to my downloads folder and ran the .exe from there. Does it matter where the folder sits?
Title: Re: Downloading America's Army doesn't work
Post by: -caP!taL1sm.. on Sunday, May 02, 2021, 16:51:43 PM
Yeah I'm getting runtime errors when trying to download / install AA:

..\.\.\Common\runFolderitem.cpp: 1692
Failure condition: obj
(null)
Title: Re: Downloading America's Army doesn't work
Post by: teddy_grizzly_bear on Sunday, May 02, 2021, 23:47:34 PM
You can check out the faq:
https://aao25.com/support/#faq

The first items tells you where the default download location is.
The second item tells you how to set custom locations.

The last two items might have something to do with your issue as well.
Title: Re: Downloading America's Army doesn't work
Post by: -caP!taL1sm.. on Monday, May 03, 2021, 01:30:42 AM
You can check out the faq:
https://aao25.com/support/#faq

The first items tells you where the default download location is.
The second item tells you how to set custom locations.

The last two items might have something to do with your issue as well.

Thanks, I fixed it and downloaded the game correctly. However, I'm having trouble getting punkbuster to work (why you need terrible two-decade old anti-cheat in an old game is kinda beyond me lol if you told me punkbuster would still be around back in 2005 I would have killed myself)

I get into a server and it says PB restriction, heartbeats, and then the AA Assist client says to run as administrator and do fix PB. I do that, and punkbuster installs and everything works fine, but then the AA Assist client freezes and does not respond. When I reopen it and try and get into a game (assuming the PB fix / install worked correctly) I still get kicked again.

Thanks for your help teddy you're the man! Hoping to get some games in soon
Title: Re: Downloading America's Army doesn't work
Post by: teddy_grizzly_bear on Monday, May 03, 2021, 03:18:52 AM
Punkbuster is an ongoing issue that does not have a clear solution right now.
Refer to
https://aao25.com/forum/support/punkbuster-issues/
and other similar threads.
Title: Re: Downloading America's Army doesn't work
Post by: Quantum777 on Sunday, May 16, 2021, 03:17:08 AM
I've got these installation issues too when I yesterday redownloaded Assist after a long pause. Around 3 times I let Assist to redownload the files until I downloaded that old full Asssist packet and extracted the AA files. Then it just did couple of updates and worked.

To make it easy for people to start using Assist, I think the full installer should be a default option for downloading Assist. That way the community could grow. And remaking Tracker would be awesome, maybe Homey still has some backup?

Sorry if came to wrong place with suggestion. The main issue is the current installer, how  it doesnt download all the files.