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Author Topic: cant login to new account, cant login to old account  (Read 22542 times)

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Offline jacknife_1992

cant login to new account, cant login to old account
« on: Monday, June 03, 2024, 20:03:42 PM »
just made a fresh account with a new email because i couldnt recover my old accounts password. now the 2.5 assist client says i have entered a username that does not exist in the database.

dont really know what to do.

Offline HellB0Y

Re: cant login to new account, cant login to old account
« Reply #1 on: Monday, June 03, 2024, 22:45:25 PM »
Did you register an Assist account (here)? The account you use to login to the game is different than your forum account.

Also, ensure you are logging in with the username you registered, not your AA2 In-Game Name.

Offline jacknife_1992

Re: cant login to new account, cant login to old account
« Reply #2 on: Tuesday, June 04, 2024, 20:45:18 PM »
Hey yeah i have tried basically everything, spent a long time trying to figure it out. Just no luck at all. username is the same as game name? maybe thats the fault

Offline HellB0Y

Re: cant login to new account, cant login to old account
« Reply #3 on: Tuesday, June 04, 2024, 22:08:29 PM »
Hey yeah i have tried basically everything, spent a long time trying to figure it out. Just no luck at all. username is the same as game name? maybe thats the fault

Can you provide the name of the new account you registered?.

Offline teddy_grizzly_bear

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Re: cant login to new account, cant login to old account
« Reply #4 on: Wednesday, June 05, 2024, 09:10:57 AM »
There doesn't appear to be any account registered for 25Assist by the same name you have on the forums, nor under the same IP.

Again, please make sure you're registering and using a 25Assist account for use in game. Hellboy gave you the registration link a above. The 25Assist account is separate from the forum account you used to post here.
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