AAO25.com

Assist => Support => Assist Support => Topic started by: jacknife_1992 on Monday, June 03, 2024, 20:03:42 PM

Title: cant login to new account, cant login to old account
Post by: jacknife_1992 on Monday, June 03, 2024, 20:03:42 PM
just made a fresh account with a new email because i couldnt recover my old accounts password. now the 2.5 assist client says i have entered a username that does not exist in the database.

dont really know what to do.
Title: Re: cant login to new account, cant login to old account
Post by: HellB0Y on Monday, June 03, 2024, 22:45:25 PM
Did you register an Assist account (here (https://auth.aa25.org/register/))? The account you use to login to the game is different than your forum account.

Also, ensure you are logging in with the username you registered, not your AA2 In-Game Name.
Title: Re: cant login to new account, cant login to old account
Post by: jacknife_1992 on Tuesday, June 04, 2024, 20:45:18 PM
Hey yeah i have tried basically everything, spent a long time trying to figure it out. Just no luck at all. username is the same as game name? maybe thats the fault
Title: Re: cant login to new account, cant login to old account
Post by: HellB0Y on Tuesday, June 04, 2024, 22:08:29 PM
Quote from: jacknife_1992 on Tuesday, June 04, 2024, 20:45:18 PM
Hey yeah i have tried basically everything, spent a long time trying to figure it out. Just no luck at all. username is the same as game name? maybe thats the fault

Can you provide the name of the new account you registered?.
Title: Re: cant login to new account, cant login to old account
Post by: teddy_grizzly_bear on Wednesday, June 05, 2024, 09:10:57 AM
There doesn't appear to be any account registered for 25Assist by the same name you have on the forums, nor under the same IP.

Again, please make sure you're registering and using a 25Assist account for use in game. Hellboy gave you the registration link a above. The 25Assist account is separate from the forum account you used to post here.