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Assist => Support => Assist Support => Topic started by: JESSEFIN on Saturday, February 18, 2017, 14:53:22 PM

Title: Battle Tracker forgot password
Post by: JESSEFIN on Saturday, February 18, 2017, 14:53:22 PM
I had to install OS all over again so i have forgot my password to battletracker. Requested password change 2 times but no email message never arrived.
Title: Re: Battle Tracker forgot password
Post by: Koden on Saturday, February 18, 2017, 15:45:09 PM
I had to install OS all over again so i have forgot my password to battletracker. Requested password change 2 times but no email message never arrived.

I've seen people reporting about this a few times, did you check the spam folder already? As far as i know the main admin @ battletracker has been missing for quite a long time, there still is an active staff member (Frankof) but i don't know if he can check about such issues.
Title: Re: Battle Tracker forgot password
Post by: JESSEFIN on Saturday, February 18, 2017, 21:30:50 PM
I've seen people reporting about this a few times, did you check the spam folder already? As far as i know the main admin @ battletracker has been missing for quite a long time, there still is an active staff member (Frankof) but i don't know if he can check about such issues.
Yea cheched that first. Nothing.
Title: Re: Battle Tracker forgot password
Post by: WraShadow on Saturday, February 18, 2017, 22:53:31 PM
You're probably registered with a hotmail account. I dont think you have a way to get it back anymore. for some oddball reason, people with that mail provider seem to never get emails from battetracker. Sorry to be the bringer of bad news.
Title: Re: Battle Tracker forgot password
Post by: teddy_grizzly_bear on Sunday, February 19, 2017, 07:34:39 AM
Your using an @msn.com account, I suppose it's possible battletracker has trouble sending mails there as well. I really don't know.
However, that does sound like the most likely answer, unfortunately (unless, of course, you're checking a wrong email address).
Title: Re: Battle Tracker forgot password
Post by: JESSEFIN on Monday, February 20, 2017, 09:00:58 AM
Its not my first time when i forgot and it came ok to my email. But now its my 3rd try and no cigar.
Title: Re: Battle Tracker forgot password
Post by: teddy_grizzly_bear on Monday, February 20, 2017, 12:54:07 PM
Its not my first time when i forgot and it came ok to my email. But now its my 3rd try and no cigar.
I'm guessing they have problems with certain mail providers recently (i.e last couple of months/half a year), since hotmail and msn were pretty much the same back in the day, I'm guessing they're both screwed up for some reason. Don't ask me why.