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Assist => Support => Assist Support => Topic started by: mamerize on Monday, February 16, 2015, 10:07:18 AM

Title: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 10:07:18 AM
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fi38.servimg.com%2Fu%2Ff38%2F16%2F72%2F80%2F62%2Funtitl10.jpg&hash=8189014dfb9442f988e7de9d843859ec)

Hello Guys.. My assist after a few minutes starts not responding & had to force shutdown.. its keep happen. Been a fews days now. Is there anyway to fix it?

Thanks
Title: Re: Assist Not responding
Post by: [SWISS]Merlin on Monday, February 16, 2015, 10:49:41 AM
go install tab and make "reset&repair". there is really something broken.
good luck
Title: Re: Assist Not responding
Post by: ELiZ on Monday, February 16, 2015, 10:51:02 AM
Show us what is happening at the bottom of the client(Not the top)
 
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 10:52:36 AM
Hold on.. make a new ss
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 10:54:48 AM
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fi38.servimg.com%2Fu%2Ff38%2F16%2F72%2F80%2F62%2Funtitl11.jpg&hash=cc02b7942242d8fb1f157aef2fb10906)

NIce ping huh?..  :D
Title: Re: Assist Not responding
Post by: ELiZ on Monday, February 16, 2015, 10:57:28 AM
Can you test your network?
Wireless/Wire?
Title: Re: Assist Not responding
Post by: [SWISS]Merlin on Monday, February 16, 2015, 10:57:38 AM
there is no pic is can see, sorry. but maybe its the browser at my work :(
Title: Re: Assist Not responding
Post by: ELiZ on Monday, February 16, 2015, 11:01:43 AM
Do you know the ip of your router?
Try to ping in a command line window, to see if the problem is local, mine is 192.168.0.1, your could be different.
Normally a ping to local router should be ~1 ms when using Wire.

Code: [Select]
ping 192.168.0.1

Skickar ping-signal till 192.168.0.1 med 32 byte data:
Svar fr?n 192.168.0.1: byte=32 tid < 1 ms TTL=128
Svar fr?n 192.168.0.1: byte=32 tid=1ms TTL=128
Svar fr?n 192.168.0.1: byte=32 tid=1ms TTL=128
Svar fr?n 192.168.0.1: byte=32 tid=1ms TTL=128

Ping-statistik f?r 192.168.0.1:
    Paket: Skickade = 4, Mottagna = 4, F?rlorade = 0 (0 %),
Ungef?rlig ?verf?ringstid i millisekunder:
    L?gsta = 0 ms, H?gsta = 1 ms, Medel = 0 ms
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:04:13 AM
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.imageurlhost.com%2Fimages%2Fafk0h9pexd89ct76wld3.jpg&hash=177f0af3b69cdce08cbc842bea5d937c)

Seem the network fine. Network wireless
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:06:23 AM
How to get my ip... i m sorry. i m the an IT guy
Title: Re: Assist Not responding
Post by: Lord-of-War on Monday, February 16, 2015, 11:09:01 AM
the gods are punishing you for banning me lol  :D

I also had that problem before and it was an ISP problem but there is nothing wrong at all with your speedtest results - strange

Lord-of-War  :style:
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:11:54 AM
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.imageurlhost.com%2Fimages%2Fyx56c33pvwnhbxi27gk6.jpg&hash=71e79c38b8f1fe7db73e88f4f1136a72)

I hope i make it right..
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:13:02 AM
the gods are punishing you for banning me lol  :D

I also had that problem before and it was an ISP problem but there is nothing wrong at all with your speedtest results - strange

Lord-of-War  :style:

Never messed with lord.. or u will be in trouble.. haha
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:19:20 AM
there is no pic is can see, sorry. but maybe its the browser at my work :(
Thanks for the help anyway. :D
Title: Re: Assist Not responding
Post by: ELiZ on Monday, February 16, 2015, 11:20:55 AM
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.imageurlhost.com%2Fimages%2Fyx56c33pvwnhbxi27gk6.jpg&hash=71e79c38b8f1fe7db73e88f4f1136a72)

I hope i make it right..

Perfect, now we know that the network is not the problem.

I remember a similar problem someone had, and the solution was not really logical, but you could try it.
On the install tab, click "Reset + Repair AA", and restart the client.
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:29:53 AM
If i reset + repair.. i lost all my setting?. keybind etc?
Title: Re: Assist Not responding
Post by: Possessed on Monday, February 16, 2015, 11:30:40 AM
Yes. backup User.ini/ArmyOps.ini
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:31:51 AM
Thanks.. will do.. i'll be back after it done..
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:41:47 AM
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fwww.imageurlhost.com%2Fimages%2Fr83owcn4ysg5uimu6bqy.jpg&hash=86ccbf2b74b9200f12c6e7ac098c0dac)

It's not responding, right after i clicked reset+repair AA. Is there other way?
Title: Re: Assist Not responding
Post by: ELiZ on Monday, February 16, 2015, 11:49:45 AM
Make sure client is closed.
Delete the 25Assist config file

On windows7:
C:\Users\%username%\AppData\Roaming\25Assist\settings.dat
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:52:09 AM
The re-download & reinstall it?.. sure will try now..
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 11:58:16 AM
THANKS!.. It's work now.. Thanks again for the helps.
Title: Re: Assist Not responding
Post by: [SWISS]Merlin on Monday, February 16, 2015, 13:04:46 PM
:) good to hear and thanks for the feedback
Title: Re: Assist Not responding
Post by: ELiZ on Monday, February 16, 2015, 13:13:09 PM
If you can, could you send me the old settings.dat from your trashcan?
Title: Re: Assist Not responding
Post by: mamerize on Monday, February 16, 2015, 13:39:29 PM
sure eliz.. i'll try pm u