AAO25.com

Assist => Support => Assist Support => Topic started by: shells on Sunday, July 26, 2015, 22:15:46 PM

Title: account activation denied..
Post by: shells on Sunday, July 26, 2015, 22:15:46 PM: I don't remember any of my other older accounts...Only one i have is : shells
can an admin help me out. thanks in advance..
Title: Re: account activation denied..
Post by: Alex on Sunday, July 26, 2015, 22:22:26 PM: Quote from: shells on Sunday, July 26, 2015, 22:15:46 PM
I don't remember any of my other older accounts...Only one i have is : shells
can an admin help me out. thanks in advance..
It seems like it was a mistake. You should be good to play now. Sorry for the inconvenience.
Title: Re: account activation denied..
Post by: schneidi on Saturday, August 01, 2015, 09:29:30 AM: Same here... Because I don't remember my old password, I made a new login and now they probably think I am cheating or so. Is there a contact for support?
Thanks in advance
Title: Re: account activation denied..
Post by: Alex on Saturday, August 01, 2015, 14:02:26 PM: Quote from: schneidi on Saturday, August 01, 2015, 09:29:30 AM
Same here... Because I don't remember my old password, I made a new login and now they probably think I am cheating or so. Is there a contact for support?
Thanks in advance

You account was denied as it has the same HWID and IP address as
http://battletracker.com/playerstats/aao/862713/ (http://battletracker.com/playerstats/aao/862713/)
You're saying you lost the password to that account? I can deactivate that one and activate your new one if you want.
Title: Re: account activation denied..
Post by: schneidi on Saturday, August 01, 2015, 14:22:37 PM: yes please delete my old one and activate my new one...

Thanks a lot
Title: Re: account activation denied..
Post by: Alex on Saturday, August 01, 2015, 14:41:43 PM: Quote from: schneidi on Saturday, August 01, 2015, 14:22:37 PM
yes please delete my old one and activate my new one...

Thanks a lot
You should be good to go now.
Title: Re: account activation denied..
Post by: Alvvaro69 on Monday, August 10, 2015, 16:46:34 PM: I created an account which is beeing under consideration probably because my friend logged on my computer for me to download the game. Is there any possibility for a quick activation..
Title: Re: account activation denied..
Post by: teddy_grizzly_bear on Tuesday, August 11, 2015, 04:10:08 AM: Sure looks to me as if your "friend" mainly plays on your computer then. For a few weeks now already. It's the computer that's been played the most on by the account you're linked to.
Title: Re: account activation denied..
Post by: Kleme63 on Sunday, August 23, 2015, 07:24:12 AM: Hello..i cannot access to assist..it says that i may have multiple account but i don't..my friend tried his aa account first maybe because of that? Please solve this for me..

AA acc : =]FR18[=svarcenegr
Title: Re: account activation denied..
Post by: teddy_grizzly_bear on Sunday, August 23, 2015, 09:07:10 AM: I see there's 2 computers involved and since this is only the 2nd account, I now activated it.