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Assist => Support => Assist Support => Topic started by: korb3n on Monday, February 03, 2014, 03:50:36 AM

Title: account activation declined
Post by: korb3n on Monday, February 03, 2014, 03:50:36 AM
hi Admins .
i was activating an accont to my soon ,, i don't know how assist check multiple accounts i suppose same ip address , because i used different e-mail (the e-mail of my son) .. the only thing that we have together is the IP address ... however ,
i got this message !
message from aa assist:
"most likely you have an account. We no longer allow people to create multiple accounts"

how i can bypass this error .. ?
the assist account blocked is "alexmalefico"
thank you for your attention
best regards
Title: Re: account activation declined
Post by: Rapture on Monday, February 03, 2014, 13:51:30 PM
Theres a 1 account Per computer rule. It's not the ip giving u problem its the fact your trying to register a new account on a computer that already has a account registered to it. Will have to wait for a admin to come in a to verify this.
Title: Re: account activation declined
Post by: ELiZ on Monday, February 03, 2014, 14:04:47 PM
There is a bug that sometimes trigger a false positive.
http://battletracker.com/playerstats/aao/844288/ (http://battletracker.com/playerstats/aao/844288/)
Is now active.


As a father, why didn't you give him one of your 2 accounts?
http://battletracker.com/playerstats/aao/844222/ (http://battletracker.com/playerstats/aao/844222/)
http://battletracker.com/playerstats/aao/176366/ (http://battletracker.com/playerstats/aao/176366/)
Title: Re: account activation declined
Post by: korb3n on Tuesday, February 04, 2014, 05:11:06 AM
Thanks For the activation ! ,
regarding this .
http://battletracker.com/playerstats/aao/844222/ (http://battletracker.com/playerstats/aao/844222/)
when I realized that my old account was still on the site .. I tried to retrieve it and, of course, I dropped what I had created , but , I was so taken that I have completely removed the  creation of the profile .

i'm disabling it so my situation should be clean .. 1identity for each profile  .