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Assist => Support => Assist Support => Topic started by: Arez on Wednesday, April 01, 2015, 04:38:17 AM

Title: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 04:38:17 AM
Wanted to install aao 2.5 and all...., but then:

AAO 2.5 Timeout on login.   :shock:
"Time out waiting for reply from authorisation system, please try again later" ... it said

Using old battletracker name and password (renewed as I saw that as a tip to do if failed login).
Would appreciate help  :)

Title: Re: AAO 2.5 Timeout on login
Post by: [SWISS]Merlin on Wednesday, April 01, 2015, 06:02:05 AM
I guess you should login at battletracker, go tracker settings and change your AAO playername to that what you are trying to use at assist. should work I guess.
good luck
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 06:17:29 AM
I try using Arez as username/playername, is what I got @ aao-tracker and here for that matter.
 :)
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 06:35:02 AM
Does one have to have the game installed first?
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 07:27:29 AM
....or is it because I need my account to be activated ?
Title: Re: AAO 2.5 Timeout on login
Post by: teddy_grizzly_bear on Wednesday, April 01, 2015, 09:40:42 AM
The error says you can't communicate with the auth system.
Make sure you allow Assist to access internet by adding an exception to the firewall. It needs to download AA.

What's your battletracker account?
Just give me a link, I'll give you an example:
http://battletracker.com/index.php?page=AAOPlayerStats&pid=358887 (http://battletracker.com/index.php?page=AAOPlayerStats&pid=358887)
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 10:39:57 AM
http://battletracker.com/index.php?page=AAOPlayerStats&pid=310105 (http://battletracker.com/index.php?page=AAOPlayerStats&pid=310105)
Title: Re: AAO 2.5 Timeout on login
Post by: teddy_grizzly_bear on Wednesday, April 01, 2015, 10:50:00 AM
Since it's an old account, it doesn't need activation.
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 11:01:12 AM
Very well.  :D So why do I get the msg: Time out waiting for reply from authorisation system, please try again later
Title: Re: AAO 2.5 Timeout on login
Post by: teddy_grizzly_bear on Wednesday, April 01, 2015, 11:07:42 AM
The error says you can't communicate with the auth system.
Make sure you allow Assist to access internet by adding an exception to the firewall. It needs to download AA.
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 11:17:17 AM
Yes well this I have seen to  ... my firewall is allowing the 25assist.exe ....still I get the same error msg
Title: Re: AAO 2.5 Timeout on login
Post by: teddy_grizzly_bear on Wednesday, April 01, 2015, 12:06:09 PM
Did Assist already download AA for you (~4GB)?

When exactly is this error occuring? When trying to log in?
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 12:26:56 PM
I found some old 25assist stuff from a long time ago, this I deleted.
So I run the thing and it now the window that pops up says something new:
"2,5assist doesn not have permission in it's home directory, assist cannot work under these conditions. Pls check the write permissions in the 25assist folder and check that you don't have another instance of 25assist already running. "

.....and then the window shuts down
Title: Re: AAO 2.5 Timeout on login
Post by: Ganja on Wednesday, April 01, 2015, 12:32:30 PM
Did you try running it as administartor?
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 12:33:58 PM
No I didn't.
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 12:37:04 PM
Yes I meant, got "Runtime error".....however: ...my OS is old, XP Pro x 64. Is that it perhaps? I know probably nobody even uses that anymore.  :oops:
Title: Re: AAO 2.5 Timeout on login
Post by: teddy_grizzly_bear on Wednesday, April 01, 2015, 12:40:29 PM
Yes I meant, got "Runtime error".....however: ...my OS is old, XP Pro x 64. Is that it perhaps? I know probably nobody even uses that anymore.  :oops:
I take it you tried running it with administrator then?

I hope you downloaded a fresh install of Assist from this site rather than try to get something very old to work? There's been quite a few updates if you haven't played for years.
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 12:44:18 PM
Yes I downloaded 25assist form here.
Title: Re: AAO 2.5 Timeout on login
Post by: teddy_grizzly_bear on Wednesday, April 01, 2015, 13:31:56 PM
I take it you tried running it with administrator then?
Title: Re: AAO 2.5 Timeout on login
Post by: Arez on Wednesday, April 01, 2015, 13:40:21 PM
Yes. Then I got runtime error. Doesn't seem like anything is gonna work for me.....guess I need a new OS
Title: Re: AAO 2.5 Timeout on login
Post by: teddy_grizzly_bear on Wednesday, April 01, 2015, 14:16:21 PM
Maybe you got a faulty Assist if you keep getting the runtime error. Did you try redownlading it?
Title: Re: AAO 2.5 Timeout on login
Post by: Spanky on Wednesday, April 01, 2015, 14:20:58 PM
For what it's worth XP 64-bit is a really weird beast, not like 64-bit versions of newer Windows.
Title: Re: AAO 2.5 Timeout on login
Post by: Mekatataku on Thursday, May 14, 2015, 07:56:34 AM
Did you get it to work? i have the same problem!

I registered about 2 days ago, didn't try to login again untill today due to the authorization process.
Shouldn't be my OS or anything. Checked everything else that's been suggested in this thread and nothing worked.
Title: Re: AAO 2.5 Timeout on login
Post by: [SWISS]Merlin on Thursday, May 14, 2015, 08:01:10 AM
Mekatataku, wait. its a problem from assist which has to be fixed. its NOT at your end.
just wait. all have this problem now.
Title: Re: AAO 2.5 Timeout on login
Post by: Mekatataku on Thursday, May 14, 2015, 08:02:32 AM
ah okay.. thanks for the feedback, Merlin.