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Assist => Support => Assist Support => Topic started by: noobie on Wednesday, December 25, 2013, 12:04:58 PM

Title: AA 2.5 Assist - Installing Problem (Windows 8)
Post by: noobie on Wednesday, December 25, 2013, 12:04:58 PM

Hi there! I've been searching in google, and this forum and I didn't find anything that solves my problem! Maybi I didn't search enouf.
Anyway, when i'm installing, it comes to the step 5 and gives me the error that "Installation failed at step 5, Please check your internet connection...."

How do i solve this problem?

Btw, i have Windows 8!

Thanks

Title: Re: AA 2.5 Assist - Installing Problem (Windows 8)
Post by: Goncalo on Wednesday, December 25, 2013, 12:37:48 PM

try to turn firewall off or add exeption to aassist

Title: Re: AA 2.5 Assist - Installing Problem (Windows 8)
Post by: Froster on Wednesday, December 25, 2013, 12:46:59 PM

Quote from: noobie on Wednesday, December 25, 2013, 12:04:58 PM

Hi there! I've been searching in google, and this forum and I didn't find anything that solves my problem! Maybi I didn't search enouf.
Anyway, when i'm installing, it comes to the step 5 and gives me the error that "Installation failed at step 5, Please check your internet connection...."

How do i solve this problem?

Btw, i have Windows 8!

Thanks

go to C:\Users\"yourname"\AppData\Roaming

then delete 25Assist folder .
hope it works , because i had same issue