AAO25.com
Assist => Support => AA Support => Topic started by: ELiZ on Monday, October 20, 2014, 12:05:25 PM
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With the last release we restored the MinHonor/MaxHonor that was the only real change that might have caused the problem, so that in the data that it reports to BT, it will always report 8/100.
That didn't seem to have helped.
The GameSpy query that OUR serverlist used seem to work:
http://aao25.com/servers/ (http://aao25.com/servers/)
Is there any other active tracker?
I tried to reachout to frankof to deliver the problems to Homer, since direct contact with him seem impossible,
Anyone got any other ideas?
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It seem very sporadic, some player sessions seem to be tracked.
The number of players don't match when looking at the serverlist and then on the players in the player details.
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I'm not sure if it's due to the latest updates.
Last week i was playing on a server and it didn't track correct.
Registrered half the kills i made and started tracking later.
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Has someone tryed removing their server from battletracker and re-adding it?
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Has someone tryed removing their server from battletracker and re-adding it?
I beleive not, it's worth a try.
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Found this:
https://www.gametracker.com/search/aa/ (https://www.gametracker.com/search/aa/)
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Found this:
https://www.gametracker.com/search/aa/ (https://www.gametracker.com/search/aa/)
If any server owner could claim their server on there it starts tracking player stats on it.
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Gametracker is showing the correct players so it might be battletracker causing the problem.
Someone try to remove their server from battletracker and re-adding it please to see if it solves the problem.
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i will do so now.
but what i think is the ini file had before min=8 max=100. now we have set them to 110 because the players with 110 honors would be kicked without doing this.
i do have the swiss ice server on 100 honors, and its tracking. always and since yesterday. so there is a problem with activating the new possibility to make min/max working. a solution then would be to switch it off again. but wait, then we cant test the reason out.
i am trying now with 110 honors and it seems to be tracked. i need some players on now. in about 1 hour i can tell more about.
here you can see it: http://battletracker.com/clanstats/aao/29268/ (http://battletracker.com/clanstats/aao/29268/)
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its tracking - lock here: http://battletracker.com/aaoserver/92.104.63.23:9716/ (http://battletracker.com/aaoserver/92.104.63.23:9716/)
it is tracking - just set maxhonors=110 - should work, look at the link above.
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That is what I've been trying to say, the tracking is very sporadic, sometimes it works, then it stops.
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i will look at this....playing now for 2 hours..
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Crazy idea that I haven't verified:
If a player has more than 100+ the problem exists, ever since we activated Max and Min honor?
If all players <101 then the server is tracked normally.
I just compared the GameSpy query with a 25 and a 101 Honor player, both are the same.
Guess it was just a crazy idea after all.
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oh shit, but its still counting correct at bt. i go on with tests.
http://battletracker.com/playerstats/aao/836494/%5BSWISS%5DNatalia2011/ (http://battletracker.com/playerstats/aao/836494/%5BSWISS%5DNatalia2011/)
still tracking the whole part of it:
http://battletracker.com/clanstats/aao/29268/ (http://battletracker.com/clanstats/aao/29268/)
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[w].TheEndOfReality that has a MaxHonor=130 seem to be tracking now.
I know before the last restart it didn't track.
Perhaps a restart is needed for it to track?
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i did it this morning 08.00 cest
still looks good to me ...
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Now [w].TheEndOfReality has problems all of a sudden.
More proof that the issue lies on BT.com
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yes, could be.
but i did play now for 1 hour with my teammates and all looks good.
strange it is.
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SWISS has the only tracked server at this moment
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are you sure ?
dont think so... but let test further, we will find it out.
goldenhawk - set the maxhonors=110 and restart. try it, maybe it works.
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One of the changes I did yesterday is that you can set MaxHonor to something higher than 100 in the AdminMenu(F12), so hopefully a restart is not needed to test different values.
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oh, didnt know that. i have nothing changed at F12 Menu but i did change to 110 at the aa25.ini file. and now i do see 110 also at F12 menu.
and it is still tracking....
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i am almost sure now, its a problem of battletracker.
now it's not tracking anymore. strange.
can you try to put the min max limitation fix back to the old version which did not work at all?
would that be a great impact for you?
if not, we should try this.
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i am almost sure now, its a problem of battletracker.
now it's not tracking anymore. strange.
can you try to put the min max limitation fix back to the old version which did not work at all?
would that be a great impact for you?
if not, we should try this.
Since the last version, BT don't know what limits you have, 25Asisst will always report 8/100
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Can you do a beta release reverting back to v 8.14 and a bunch of us could join a server and we could see how it works? Would hopefully be able to prove the problem is at battletracker.
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yes, this would be good. nice idea teddy.
I would be there for a test, and angel too (after work)
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but really, it looks like bt did change something with that maintenance slot.
would be good to know what they did.
btw: I will switch back all my server to maxhonors=100. not that I don't trust you ELiZ :D, but I did see so many strange things with that computer things, you could not imagine.
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Could it be as simple as the number of players are causing the problem.
I was using an external tool, gslist, and up to 10 players on a server, it gets a proper result. with 11+ it timed out.
I'm testing further.
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And, no, going back to 8.14 is not the fastest solution.
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And, no, going back to 8.14 is not the fastest solution.
If you say so. I was just thinking that might be a way to test whether or not it was something that was changed in the new version.
Could it be as simple as the number of players are causing the problem.
I was using an external tool, gslist, and up to 10 players on a server, it gets a proper result. with 11+ it timed out.
I'm testing further.
I wouldn't at all be surprised if Homey limited BT network capabilities, since we're pretty much the only traffic that site gets nowadays, it might have seemed cheaper.
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ELiZ, not to go back for the community, only for some of us like another release to test, like I could with 8.15.
then some of us, teddy, you, angel, myself could make a test with it. not for the public, only for us.
and yes, it could be a problem with the players count. something above 10 that would match on my side too. limitation from bt now ? sounds not so impossible.
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ELiZ, I really think that you are on the right way. more the xx players (maybe 10) will cause the problem with not tracked anymore. I did change now all swiss servers to maxhonors=100 and I did a restart now. hope some players will follow my asking about to join now.
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I'm creating a special version of the server where I can fake players, so I can do easier testing.
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good idea, tell me, when we can help please.
unlucky that I do have to work tomorrow at 08.00 till 17.00, but after that, I will be there.
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It would be sweet if I could get a Query.txt from a server that has more than 11 players.
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what kind of query.txt?
I can do that tomorrow around 20.00, that's for sure. so I have to get 11 players on it, right?
I will make a call for players to join then. do you have time then to get it, and what do you need from my side? tell me, you will get it.
but now I am out, family and bed time. cya and thanks again for doing this all.
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On a server, there is a file called query.txt in the System folder.
I would like a copy from a server that is having problem being tracked, at the time from when the problem was.
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I'm here to help you this also ELIZ, may I help you to solve this problem?
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I'm here to help you this also ELIZ, may I help you to solve this problem?
Not at this moment.
I'm still debugging traffic that goes to Battletracker.com
Thank you for offering though.
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The amount of payers that care too much about their tracker is too high. Ofcourse we all cared one day or another about our stats, trying to improve them etc, but when you realize the game you play is dieing, you should just stop caring about numbers and play it for pure fun only
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I've gone back as far as 8.11 and checked that we send the same data.
Everything checks out.
I'm certain the problems started on Battletracker.com, and here is my reasoning:
If I look at a server that has problems (with client sessions not being tracked), I can see all users and their points on the serverpage, since they are there, I know that our 25Assist servers has sent them all the information.
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As soon as I lowered the player number to 5, BT started tracking Player sessions on the server.
I'll try 10 and see what happends.
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I inched up to 26 fake players on a server and it still tracked all users sessions.
Perhaps an this time at night, there is fewer players and it's why it worked with a full server for me.
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I've gone back as far as 8.11 and checked that we send the same data.
Everything checks out.
I'm certain the problems started on Battletracker.com, and here is my reasoning:
If I look at a server that has problems (with client sessions not being tracked), I can see all users and their points on the serverpage, since they are there, I know that our 25Assist servers has sent them all the information.
Right. That makes sense.
The amount of payers that care too much about their tracker is too high. Ofcourse we all cared one day or another about our stats, trying to improve them etc, but when you realize the game you play is dieing, you should just stop caring about numbers and play it for pure fun only
A bigger problem IMHO is points and Honor, though. I know it's not really as important nowadays, but it's still something to thrive on.
I guess you're making progress, which is good. But it does seem the problem lies at BT, so there is little we can do at this moment short of contacting Homey (which seems to be next to impossible).
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It would be sweet if I could get a Query.txt from a server that has more than 11 players.
here the settings of the server from yesterday with 26 players:
hostname=??[SWISS]ClanServer.TopMap.Cycle - open slots|hostport=9716|mapname=Swamp_Raid|gametype=AGP_GameTeamObjective|numplayers=0|maxplayers=32|password=True|tour=7|miles=False|cheats=True|minhonor=8|maxhonor=130|current_round=0/15|mission_time=300|tournament=False|AdminName=[SWISS]Merlin|AdminEMail=Non-disclosed|requires_authorization=False
I changed maxhonors=100 from 110 (strange, here I see 130 which I did never set)
i will do this again after 20.00 cest tonight, with more then 11 players on it.
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BattleTracker still not good?
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fs29.postimg.org%2Frklcom55j%2Fscore.png&hash=03f3f8a1c863c49602b37bde9305b1f8)
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yes, it is still a problem. sometimes it works, sometimes not. looks like a problem at battletracker.
a solution is not yet available.
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I just tested with 26 again, and all the players got their session tracked, I'll let it run for a while to see that it's consistent.
I think the Score has been 0 for a while, even when it works.
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nice
some of the sessions of mine from yesterday are tracked, some not - same server.
i will do a full server with its query.txt around 20.30. i will mail it to you then.
also i will delete at bt one of my servers to put it in again.
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I pm'ed you a special version of the 8.16 server.
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could you get in contact with one of the battletrackers dev's about its maintenace day last weeek and what they changed?
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could you get in contact with one of the battletrackers dev's about its maintenace day last weeek and what they changed?
I've been in contact with frankof.
It's unclear what was done under the maintenance.
Homey is the one with the answers.
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Merlin, just some information on the special version of the server.exe.
The extra output you'll see has some chr(0) and those don't output nicely, so in the text you see, I've replaced the offending character with the actual chr(0) text, just so that you don't think you've found a problem if you notice it.
hostnamechr(0)←?☺☺ELiZ 8.16 Server #1chr(0)gamenamechr(0)armygamechr(0)gameverch
r(0)2.5.0chr(0)hostportchr(0)1726chr(0)mapnamechr(0)Bridge Crossingchr(0)gametyp
echr(0)AAGP_GameTeamObjectivechr(0)numplayerschr(0)1chr(0)numteamschr(0)2chr(0)m
axplayerschr(0)20chr(0)gamemodechr(0)8.16chr(0)passwordchr(0)0chr(0)tourchr(0)2c
hr(0)officialchr(0)1chr(0)leasedchr(0)1chr(0)natochr(0)0chr(0)mileschr(0)0chr(0)
cheatschr(0)0chr(0)minhonorchr(0)8chr(0)maxhonorchr(0)100chr(0)groupschr(0)ALLch
r(0)current_roundchr(0)3/5chr(0)mission_timechr(0)4:13chr(0)sv_punkbusterchr(0)1
chr(0)tournamentchr(0)0chr(0)ultimate_arenachr(0)1chr(0)thirdpartychr(0)1chr(0)c
ustomchr(0)1chr(0)AdminNamechr(0)25A-Userchr(0)AdminEMailchr(0)Non-disclosedchr(
0)chr(0)
chr(0)leader_chr(0)goal_chr(0)honor_chr(0)player_chr(0)ping_chr(0)roe_chr(0)kia_
chr(0)enemy_chr(0)chr(0)0chr(0)60chr(0)101chr(0)ELiZ_{Cosa_Nostra}chr(0)22chr(0)
0chr(0)0chr(0)0chr(0)
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thanks.
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ok, the [SWISS]ClanServer.SFMapCycle is now running with the new server.exe.
so now I have to wait until more players will join. guess around 19.30 will be there around 10 players, later more.
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All testing still points to the issue being on BT.
I also realized that when you click on a server in the 25Asisst Client, it uses the same(almost) Gamespy Query as Battletracker uses. So if you can see all players when you click on them, it works.
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oh, interesting.
but when i do this with assist browser on a server - i see 13 players and this is correct. then i see all theese players are not tracked anymore. i do have a logbook now, of when it did track and when not. with your new exe on our server.
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When I said "work" in the last post, I was meaning that the GameSpy query works, not that BT works.
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oh, rgr :)
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i will pm you in about 10 minutes the aa25.log and the query.txt from 2 hours playing. also the time the tracking stopped and started again. what i could see is - again - with more then 10-14 players, it stopped tracking. after changing a map, it started again for a short while. players online - thanks to all who did join - about 20.
hope you can see something there.
thanks again for your effort ELiZ!q
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Did you leave in the middle or was it a solid session for you?
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I did join your server and I played without leaving the rounds. then I did leave, only once.
I have now the results from the new server.exe.
what I did see ALWAYS is that when changing map, it starts again with tracking. then it stops again. next map, starting with tracking again. always.
so here are the results:
19.45 - stopped tracking
19.55 - started again with tracking
20.22 - stopped again
20.32 - started again with tracking
20.40 - stopped again
21.28 - started again (new map)
I will pm you the logs.
thanks.
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ELiZ, send me your email address with pm please. the file is to big for forum.
thanks.
btw: I don't have dropbox, sorry
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done.
hope you will find something about it.
good luck!
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done.
hope you will find something about it.
good luck!
Got them, thx.
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:) good luck.
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as a last action, I did set up a new server with a new port and did register is at battletracker.
its [SWISS]ClanServer III
you can try, maybe this works. if not, we have to wait until battletracker is giving an answer about that all - maybe they will, maybe not. cross fingers.
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Yesterday a server operating point counting.
(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fs27.postimg.org%2Fcjtctr9oj%2Fscore.png&hash=61518bd61ddcd85524671de8a1cac7d1)
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yes Norby, it counts when there are less then 8-10 players.
that we think to know so far.
but thanks for giving this information.
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yes Norby, it counts when there are less then 8-10 players.
that we think to know so far.
but thanks for giving this information.
Hi Merlin
Im not sure about that.
Today I played in a server where were less than 8 people.
Server was
82nd ABD Dallas #2 Regular Pipeline
It started to track for some time and then stopped.
Maybe I'm wrong but thats what i figured out...
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Same for me some servers tract and some do not very weird.
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yes, it starts with tracking for about 30 minutes, then it stopps.
like to much information on the other end.
what would you say if there would be a possibility to go back (only for some of the players as a test) to release 8.14 to see for sure thats not at our end. would you be ready to install the game and help us with testing. please write down your name if you would be able to do so.
then we would make a server with 8.14 and with the client 8.14 for about 20 players. then we should - if possible, dont know yet, have to ask ELiZ, fix a time like 20.00 CEST to test it all together.
i would do it, who else?
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ok now, i have a little solution i guess. i did make a server with only 8 slots. and we do play now for more then 1 hour, and it is still tracking.
so for those who like honors, this could be a way until the problem is solved.
good luck.
edit: after 2 hours it stopped with tracking :( - but for sure it is a question of the count of information they can reveive from one server. 8 players longer than 20 players.
edit again: after 5 minutes later, it started again with tracking..
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yes, it starts with tracking for about 30 minutes, then it stopps.
like to much information on the other end.
what would you say if there would be a possibility to go back (only for some of the players as a test) to release 8.14 to see for sure thats not at our end. would you be ready to install the game and help us with testing. please write down your name if you would be able to do so.
then we would make a server with 8.14 and with the client 8.14 for about 20 players. then we should - if possible, dont know yet, have to ask ELiZ, fix a time like 20.00 CEST to test it all together.
i would do it, who else?
I got you access to 8.12
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thank you. i will try
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how, where ?
In the other tracking thread(RM)
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I'm Seeing a lot of people leaving the game because of this problem Battletracker, when will this problem be solved?
will not give any to play without're counting your points ... Let's solve this problem ae admins ..
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I'm Seeing a lot of people leaving the game because of this problem Battletracker, when will this problem be solved?
will not give any to play without're counting your points ... Let's solve this problem ae admins ..
We have no control over Battletracker.com
Everything point to that the problem is on their servers.
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BUT THE PROBLEM IS THAT ARE ALL SERVERS WITH THIS PROBLEM, STARTS TO TELL THE POINTS, HERE A LITTLE FOR ... WHICH WILL CAUSE THIS PROBLEM?
WHY IS NOT ONLY 1 SERVER, AND YES, ALL ...
UPDATE WAS AFTER you did ...
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Battletracker does the tracking, it's all the servers because there's a problem with Battletracker, nothing we can do about it. ELiZ already reverted the data back to what it was before the update and it still doesn't work. He's spent a lot of time testing the issue and if it were simple to fix, he would have fixed it.
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today, around 19.00 CEST i will have a server running with 8.12.
i will call as much player as i can get aound 19.30 / 20.00 to test that out. i am with you ELiZ, i guess this will also not work, but its worth to make that test to be sure.
the data's i did sent to you do say nothing about that all, right?
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WHO CONTROLS THE BATTHETRACKER? PRA ATTEMPTING TO RESOLVE THIS PROBLEM ...
EU WANTING TO HELP HERE THAT AA2, PUT THIS GAME GO AHEAD ...
CAN ALWAYS COUNT ON ME ..
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Homey (http://battletracker.com/forum/index.php?page=User&userID=1) runs battleracker.com, but he's missing most of the time.
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OH THANK YOU FOR THAT INFORMATION TEDDY
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ahh we don't need tracker
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ahh we don't need tracker
Agreed.
Eliz, could you start a vote, please?
boolie when u coming back playing im back now your not in u noob, i'll be on tommorow after 10am central time
Bollie D=====P P======D Wickid.
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just a point. i dont care about being tracked ive had many accounts at different honours, but clearly many do. i understand really i do , folks need to feel rewarded for reaching their gaols .otherwise what is the point .me i play for fun but im an old fart and being the best dont mean a thing to me . saying that my point to those who do care , and are considering leaving the game because it messes with ur mojo not collecting points, maybe something has happened to Homey and thats why nothing is happening to quickly . maybe a little patience ,and a thought or two for those who provide us with this awesome game for free. a little loyalty will see u through , i sure hope so! .and u know its funny , double points were put up for the vote and i should imagine whatever points u may have lost during this time will be easy to get back.so insead of spamming elize and the others with questions about things they cannot control and maybe thanking them for all their hard work would be great .....so TY elize , and merlin , and the ohers for all ur hard work ...hooah!
p.s would it be so bad if we were all on 10 hnr and just played for fun ? just a question, what happens if bt dont come back ? ..
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We would have to replace the services that BT does today.
The most critical is the login and user management that is done though BT today.
We have a cached system in place that can take over the logins if BT goes down, even if it happens when no one is watching. Downside with that system is that no new accounts can be made as it is now, also no account changes.
We have been doing tracking since March, so that system is also in place.
BT holds all the old stats, so if they go down, those stats are gone.
We do have a count of how many points each user has, so there will be no loss of Honor Points.
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dan
p.s would it be so bad if we were all on 10 hnr and just played for fun ? just a question, what happens if bt dont come back ? ..
I wouldn't mind being 10 honor, but I'm pretty sure many would. And if Battletracker doesn't come back, we won't lose everything. Counting points and honor will definitely remain.
Dangit, ELiZ answered first... And better, I might add...
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haha guys , i should say that i went and claimed my two servers on game tracker too just in case , dont really know how tha will affect players experience but we shall see
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I'll explain this in Portuguese so brazil-based people understand what's going on accurately.
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Boas,
Essencialmente, como dever?o ter notado, o Battletracker est? inactivo. Tal traz como consequ?ncias uma incapacidade de continuar a recolher os dados de forma eficaz e actual, como at? ent?o.
N?s, os 'Developers', estamos a tentar o nosso melhor para arranjar uma solu??o (tempor?rio ou definitiva) para que possamos continuar a subsidiar recolha de dados neste jogo -- contudo, por mais que o desejo, esfor?o e dedica??o existam em abund?ncia da nossa parte, o simples facto ? que criar um tracker que consiga reunir os vossos dados actuais + os dados j? guardados no Battletracker ? dif?cil e envolve inclusive ac??es cuja legalidade pode ser posta em causa por Homer (Administrador do Battletracker) se ele assim o desejar.
Como tal, gostaria de pedir a vossa paci?ncia e aten??o. O esfor?o e dedica??o para solucionar este problema existe da nossa parte -- ter?o s? que acreditar em n?s e tentar n?o ser afectados pelo estado actual do tracker.
P.S:. Por favor passem esta informa??o ? restante comunidade PT/BR.
Cumprimentos,
Dialects
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P.S.S:. Essentially explained them we're doing our very best to get this whole tracker situation sorted and en-track. Meanwhile, I've noticed our forum doesn't seem to handle accents? SMF originally does hence my rather surprised reaction.
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Eliz,
I sent an E-Mail to Homey in German about the problem - maybe I will get a reaction
Lord-of-War :style: