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Assist => Support => AA Support => Topic started by: Suss on Wednesday, March 01, 2017, 08:18:22 AM

Title: PunkBuster problem
Post by: Suss on Wednesday, March 01, 2017, 08:18:22 AM
Hello,

I need your help please.

I got an problem with my punkbuster, it kick me all the time ...

I install the game as admin, without my firewall.
Re-download and re-install the game, trying to fix the punkbuster, uninstall and re-install the punkbuster but nothing change...

my error : pnkbstrk driver status : not found
And kicked for PB Restriction


Suss,
Title: Re: PunkBuster problem
Post by: teddy_grizzly_bear on Wednesday, March 01, 2017, 09:15:21 AM
When the game is running, are PnkBstrA.exe and PnkBstrB.exe running?
Title: Re: PunkBuster problem
Post by: Suss on Wednesday, March 01, 2017, 11:06:51 AM
Yes, they seems running.

Here the message of my Punkbuster :

Starting PunkBuster Service Tests (v0.993) (03/01/17 17:03:39)
Checking OS
  Windows NT 6.2 (build 9200) 32-bit
Checking PnkBstrA service status   RUNNING
Checking PnkBstrA Version          OK (1036)
Extracting "PnkBstrB.exe" to:
   "C:\Users\Nikow\AppData\Roaming\PnkBstrB.exe"
                                   OK
Checking firewall settings         OFF
Is PnkBstrA explicitly allowed?
C:\WINDOWS\system32\PnkBstrA.exe   YES
Is PnkBstrB explicitly allowed?
C:\WINDOWS\system32\PnkBstrB.exe   YES
Checking if PnkBstrB is running    NOT RUNNING
Getting port for PnkBstrA          OK (44301)
Opening socket for packet send     OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA    OK
Received 6 bytes from 127.0.0.1:44301
  Response = 12078 (ms) Version = v1036
Getting PnkBstrB install instance  OK
Sending start packet to PnkBstrA   SENT
Waiting for packet from PnkBstrA   OK
Received 3 bytes from 127.0.0.1:44301
  Response = 16484 (ms) PnkBstrB started.
  Load SUCCESSFUL.
Watching for PnkBstrB instance change (5) CHANGED (6)
Getting port for PnkBstrB          OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB    OK
Received 5 bytes from 127.0.0.1:45301
  Response = 32 (ms) Version = 2202
Checking PnkBstrK driver status    NOT FOUND
Extracting new PnkBstrK to:
   "C:\Users\Nikow\AppData\Roaming\PnkBstrK.sys"
                                   OK
Sending load packet to PnkBstrB    SENT
Checking PnkBstrK driver status    NOT FOUND
Manually stopping PnkBstrB         FAILED - no handle
Removing test PnkBstrB file        OK
  PnkBstrA.log:  [03.01.2017 16:52:19] PnkBstrA v1033 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com (http://www.evenbalance.com) for more information.
[03.01.2017 16:52:38] ERROR: Ignoring load request coming within a few seconds of prior load
[03.01.2017 16:56:07] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com (http://www.evenbalance.com) for more information.
[03.01.2017 16:56:33] Attempting unload of pnkbstrb.

[03.01.2017 17:03:36] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com (http://www.evenbalance.com) for more information.
[03.01.2017 17:03:57] Attempting unload of pnkbstrb.


  PnkBstrB.log:  03:56] Loaded and Started CRITICAL ERROR: Failed to Register Service (%x)
[03.01.2017 17:03:56] WARNING: CRITICAL ERROR: Failed to Register Service (ffab)
[03.01.2017 17:03:57] PnkBstrB v2.202 (WOLF) Service Attempting Unload. This service is a component of the PunkBuster Anti-Cheat system. Visit http://www.evenbalance.com (http://www.evenbalance.com) for more information.


----------------------------------
  Tests finished.

(https://aao25.com/forum/proxy.php?request=http%3A%2F%2Fzupimages.net%2Fup%2F17%2F09%2Fohju.png&hash=7f3e47b6dcca39b89e16667bdf2d0205) (http://zupimages.net/viewer.php?id=17/09/ohju.png)

My computer is on Window10,
For my test, the punkbuster was launch as admin.
Title: Re: PunkBuster problem
Post by: Possessed on Wednesday, March 01, 2017, 13:48:10 PM
Temporary disable Your Anti-Virus, to ensure your AV isn't deleting the PB driver.
Run this:
http://aao25.com/assistdl/Data/25Assist_PB_Re-Install_Tool_v0_3.bat (http://aao25.com/assistdl/Data/25Assist_PB_Re-Install_Tool_v0_3.bat)
edit 21/06/2018, Fixed auto request admin privileges (duck win10).
also, Reboot your PC.
Title: Re: PunkBuster problem
Post by: Suss on Wednesday, March 01, 2017, 14:54:27 PM
Thanks for help me !

I temporary disable my anti-virus, and run the link you send me.
I restart my computer and log on 25 assist.
After 1 minute maybe, I was kicked for same reason as before..
Title: Re: PunkBuster problem
Post by: ronski on Saturday, January 06, 2018, 04:05:21 AM
Temporary disable Your Anti-Virus, to ensure your AV isn't deleting the PB driver.
Run this: http://aao25.com/assistdl/Data/25Assist_PB_Re-Install_Tool_v0_3.bat (http://aao25.com/assistdl/Data/25Assist_PB_Re-Install_Tool_v0_3.bat)
also, Reboot your PC.
This worked for two of my friends yesterday, anyone issuing pb restriction kicks nowadays with win10 should give this a try. Gj Possessed
Title: Re: PunkBuster problem
Post by: 82nd_DXO_COL=Shad on Saturday, January 06, 2018, 19:25:58 PM
I have Windows10, and have absolutely no PB Kick issues, so it's not Windows10 and it's not Assist.  You have an AntiVirus or something blocking the PnkBstr service executables or it's ports.
Title: Re: PunkBuster problem
Post by: Possessed on Saturday, January 06, 2018, 19:53:46 PM
I have Windows10, and have absolutely no PB Kick issues, so it's not Windows10 and it's not Assist.  You have an AntiVirus or something blocking the PnkBstr service executables or it's ports.
Well, I upgraded from Win 7 to Win 10 and I get kicked often due to PB service failure.