AAO25.com
Assist => Support => AA Support => Topic started by: -!DeadandBroken!- on Sunday, September 06, 2015, 07:42:29 AM
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2 days ago i changed clans from 82nd to -iL^....found out i had an illegal charactor in my name so i waited 2 days to change it....now that i changed it im gettin the same problem....i did everything on BT and not assist i login into BT and it says my new can not be found, nor when i login into assist to play get the same msg, quote account login OK but im asked to set a AAO player name, i just dont get it. my aao playername is the same name as i login into BT need help
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ill let u use 1 of my accts til u get it sorted out evil if u like,
u dont login in assist with user name u used for bt, mine are different logins
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If it tells you to enter an AAO playername, then you've made a new account.
You want to change the playername of your old account:
http://battletracker.com/playerstats/aao/824526/ (http://battletracker.com/playerstats/aao/824526/)
Right now BT seems to be down so I can't check for details.
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If it tells you to enter an AAO playername, then you've made a new account.
You want to change the playername of your old account:
http://battletracker.com/playerstats/aao/824526/ (http://battletracker.com/playerstats/aao/824526/)
Right now BT seems to be down so I can't check for details.
He has empty space in the middle of his playername, which is not allowed to use and causes unsuccessful login.
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highly unlikely teddy coz i know i cant make another account due to the one nick per pc rule all i did was change the nick from 82nd account to a -iL^ name
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yes I got that one too when I had illegal char on my playername. I tried to use ASCII char, but it didnt work, Assists asked to rename the playername again.
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You want to change the playername of your old account:
http://battletracker.com/playerstats/aao/824526/ (http://battletracker.com/playerstats/aao/824526/) this is my old 82nd account, which i did change the name on
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I see it now, when I last posted, battletracker was down so I couldn't see the details.
You definitely can't have spaces in your name, however, it shouldn't say you need to choose a new playername because of disallowed characters in the name. It shouldn't say you need to set your AAO playername.
But yeah, just change it tomorrow and if you still have a problem, post again.
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I see it now, when I last posted, battletracker was down so I couldn't see the details.
You definitely can't have spaces in your name, however, it shouldn't say you need to choose a new playername because of disallowed characters in the name. It shouldn't say you need to set your AAO playername.
But yeah, just change it tomorrow and if you still have a problem, post again.
But it does.. Do you have some test accounts? Try to rename an account with some illegal char on it and then try to log in. Assist complains about the playername and then it gives you a chance to change the playername. If I remember right, changing the name from that way doesn't work, correct me if Im wrong.
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about to give up and delete altogether..... my kid has an account but doesnt know her password, so i requested a new one got thru her email, typed it in BT and it comes up, but when i log into assist it say wrong password, even thou i got an email with the new password....smthing is goin on
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"You can use whichever account that is activated within Assist and play on whichever computer you like." <---- from teddy
got this msg thru teddy, coz i asked him if i could play my kids account, and this was his response.....but its not working
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about to give up and delete altogether..... my kid has an account but doesnt know her password, so i requested a new one got thru her email, typed it in BT and it comes up, but when i log into assist it say wrong password, even thou i got an email with the new password....smthing is goin on
Seems like a BT issue. If she is unable to access her account we can deactivate it and activate a new one for her.
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I was tryin to play her account on my computer instead of her laptop, as teddy says i can... quote can play any activated account on any computer
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I was tryin to play her account on my computer instead of her laptop, as teddy says i can... quote can play any activated account on any computer
You can as far as on our end. We don't limit how many PCs you can play on with a single account. If the account is activated and you are still unable to log-in, it's not a problem on our end.
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Its been nothing but a HUGE problem since i left 82nd to join -iL^ 3 days ago
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I tested the name change and you're right, it does seem that it says "Account login OK, You will now be asked to set an AAO PlayerName".
I thought it only did that for new accounts in the past and had a different pop up for invalid characters.
In any case, if you manage to log in on another account or you change your PlayerName on battletracker, you're good to go.
As for passwords, since the accounts are still at battletracker, we don't have access to the password and you can only change it through their systems.
Did you successfully log in with the reset password at battletracker.com?
I know their site was down for some time yesterday so it might have caused some problems, including but not limited to passwords not getting reset.
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Don't give up yet, just remove the empty space from your playername and make sure you do it from Battletracker.com tracker settings tab. Then log in to Assist with correct name, you'll be able to continue playing. I know the time cap is annoying, but you'll success in this :)
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it worked wow what a looooong 4 days thanks again to all admins for helpin me and gettin me motivated to not quit I love this game even if it is dead or not, but again thanks to all admins!!!!!!!!
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Ahhhh the aa withdraws got to love it, this game is worst then Crack lol
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LOL