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Assist => Support => AA Support => Topic started by: davidkowlowski on Tuesday, November 24, 2020, 13:28:43 PM

Title: PB Restrictions error
Post by: davidkowlowski on Tuesday, November 24, 2020, 13:28:43 PM
                                               =ISSUE HAS BEEN RESOLVED==

Hello
I'm having problems staying connected to any server, when i connect i can chose teams no problem and after a few minutes i get kicked by pnkbstr with a "PB Restriction".
Than my game closes automatically and i get this message: https://i.imgur.com/IK6JAfu.png
I do the stuff the prompt says run everything in admin etc and when the pnkbstr install does its test i get no errors in the test but this part of it still comes up as a no: https://i.imgur.com/nBLPutF.png
The exe files got installed into SysWOW64 not system32, so i thougt that was the problem so i copied the files into system32 and added a firewall rule to them and a run as admin aswell.
But I am still getting kicked with the same message after a few minutes.
If someone could help me that would be great.
Title: Re: PB Restrictions error
Post by: teddy_grizzly_bear on Tuesday, November 24, 2020, 13:31:48 PM
You could try and see if anything in this (https://aao25.com/forum/support/punkbuster-issues/) recent thread will be of help.
Title: Re: PB Restrictions error
Post by: davidkowlowski on Tuesday, November 24, 2020, 14:17:47 PM
The last post on that link you sent me fixed it, i didn't restart my pc after the installs i think that was the problem. :D
Thank you
Title: Re: PB Restrictions error
Post by: Alex on Sunday, April 04, 2021, 02:50:22 AM
After swapping out my HDDs for SSDs and re-installing the game I cannot play this game anymore. I constantly get kicked for PB Restriction. I've tried every single solution in this thread and nothing works. "fix PB" ,the file possessed posted, restarted my PC, and even reinstalled the game twice. It's still broken. I simply cannot play this game at all.
Title: Re: PB Restrictions error
Post by: Bart! on Monday, April 05, 2021, 14:52:14 PM
That's actually a good one Killa, does everybody with this problem have the game installed on SSD?
Title: Re: PB Restrictions error
Post by: [F.U.N]Cpt on Monday, April 05, 2021, 17:47:30 PM
all my games on a solid state, performance. and yeah aa2.5, 2.8.5 and warzone runs and runs. problem was by me, aa3 pb update manual. after new install win7-10 problem solved. lets update make by game. not manual. so lieber schweitzer, jetzt weist du es. hatte die for 3 jahren schon. winke
Title: Re: PB Restrictions error
Post by: [F.U.N]Cpt on Monday, April 05, 2021, 18:24:31 PM
and again, do not manual pb updates. let is this game for u. 2 various aao installs, or other new games wit pb, crash is program. only way is a new windows install. sorry. have it testet befor 3 years. is the only way. sy
Title: Re: PB Restrictions error
Post by: [F.U.N]Cpt on Monday, April 05, 2021, 18:29:18 PM
das kurze spiel heute war nett, 7:1 for me. :D
Title: Re: PB Restrictions error
Post by: [SWISS]Merlin on Tuesday, April 06, 2021, 13:50:24 PM
Danke für die Hilfe, doch leider habe ich auch dies ausprobiert und - es funktioniert nicht. Vielleicht hast Du noch andere Ideen?
Title: Re: PB Restrictions error
Post by: [SWISS]Merlin on Tuesday, April 06, 2021, 13:51:16 PM
another try to solve it:

ok, let's try to get some sence about that issue.
would be great to have some answers about the questions below from 10-20 players with and without this punkbuster kick problem.

Section A with NO problems at all - no punkbuster kicks:
A1. what version of windows and/or mac operating system do you use?
A2. when did you install 25assist (date)?
A3. what kind of firewall do you use?
A4. at which provider are you connected to?
A5. do you automaticaly or manualy start other programs before you start 25assist?
A6. since when do you play 25assist?
A7. which antivirus program do you use?

Section B with PROBLEMS and punkbuster kicks:
B1. what version of windows and/or mac operating system do you use?
B2. when did you install 25assist (date)?
B3. what kind of firewall do you use?
B4. at which provider are you connected to?
B5. do you automaticaly or manualy start other programs before you start 25assist?
B6. since when do you play 25assist?
B7. which antivirus program do you use?
Title: Re: PB Restrictions error
Post by: [SWISS]Merlin on Tuesday, April 06, 2021, 14:09:05 PM
That's actually a good one Killa, does everybody with this problem have the game installed on SSD?

I did install 25assist about 5 years on a SSD and it worked. For some reason i did made a new installation of my windows10 from scratch and - after this i had the problems with pb kicks. there could be many reasons for this and i did try a lot to fix it, but nothing works really. for sure it could also be the 25assist installation with something missing or outdated.

[F.U.N]Cpt, could you please delete 25assist and reinstall it again? would be great to hear if that still will work on your side. thanks!
Title: Re: PB Restrictions error
Post by: TomHighway64 on Friday, April 09, 2021, 14:10:49 PM
After swapping out my HDDs for SSDs and re-installing the game I cannot play this game anymore. I constantly get kicked for PB Restriction. I've tried every single solution in this thread and nothing works. "fix PB" ,the file possessed posted, restarted my PC, and even reinstalled the game twice. It's still broken. I simply cannot play this game at all.

Im guessing you had to reinstall Windows and then were faced with the latest updates maybe or you possibly upgraded to Win10 from another version ?
Tom
Title: Re: PB Restrictions error
Post by: [F.U.N]Cpt on Sunday, April 11, 2021, 06:40:46 AM
I did install 25assist about 5 years on a SSD and it worked. For some reason i did made a new installation of my windows10 from scratch and - after this i had the problems with pb kicks. there could be many reasons for this and i did try a lot to fix it, but nothing works really. for sure it could also be the 25assist installation with something missing or outdated.

[F.U.N]Cpt, could you please delete 25assist and reinstall it again? would be great to hear if that still will work on your side. thanks!

have it, works again and again
Title: Re: PB Restrictions error
Post by: [SWISS]Merlin on Sunday, April 11, 2021, 11:49:40 AM
Vielen Dank für die Rückmeldung!

So this sounds like the solution what [F.U.N]Cpt is telling us. Let's try to make the confirmation about it.
Can someone install Windows 10 with all patches on a new disk (or on a deleted old one), download and install 25assist - without any manual updates of Punkbuster?

Would be great to hear if that works for all.
Many thanks to [F.U.N]Cpt for sharing this with us.
Title: Re: PB Restrictions error
Post by: Alex on Monday, April 12, 2021, 00:59:01 AM
Im guessing you had to reinstall Windows and then were faced with the latest updates maybe or you possibly upgraded to Win10 from another version ?
Tom
No. My Windows install location was moved from and older SATA SSD to a newer M.2 SSD. Not a new install. The game worked on my old SATA SSD, it is no longer is playable on the M.2 SSD. I would like to point out that Windows does not care about what medium it's reading data off of. There's no logical reason for PB to be acting differently on an SSD vs a HDD. I don't think the storage medium is the issue.
Title: Re: PB Restrictions error
Post by: [SWISS]Merlin on Monday, April 12, 2021, 11:16:19 AM
Alex, can you check out you pb-log (C:\Users\yourusername\AppData\Roaming\25Assist\armyops\System\pb\pbcl.log)?
What is written in (maybe you have to activate the logging there)?

I had once - only once - an entry like this:
 
[11.06.2020 16:56:25] pb_LogToFile = 1 (0=No, 1=Yes)
[11.06.2020 16:56:25] pb_SsLog = 1 (0=No, 1=Yes)
[11.06.2020 16:56:25] pb_SsSave = 1 (0=No, 1=Yes)
[11.06.2020 16:56:25] Screenshots: W=640, H=480, X=50%, Y=50%, Srate=1
[11.06.2020 16:56:25] Changing PunkBuster homepath to [C:\Users\yourname\AppData\Local\PunkBuster\AAO\pb\]

and this means to me, that pb really do make changings on the settings ....

there is also another thing that could be the reason. Teddy did also a new windows installation and it was successful, no kicks at all he did say. the strange part of that is the pb version that he was running.
PnkBstrA - v1033
PnkBstrB - v2.243 AAO

but we do have this version running (with kicks):
PnkBstrA  PunkBuster Service Component [v1041]
PnkBstrB PunkBuster Service Component [v2.243 AAO]

there is something on the punkbuster end, that works strange. [N.U.F]Cpt did say above, that he did the new install from windows 10 also, but did not run the pb process manualy. instead only the installation done by 25assist. maybe this is a try, install new windows and install 25assist?

another thing that is strange:
other players and myself do have entries in the pb logfile like this (only when get kicked):

[11.06.2020 22:44:30] Connected to Server 82.72.209.76:2522
[11.06.2020 22:44:33] WARNING: PB Kicks for Name Spamming and Name Stealing and Non-standard Characters and Locked Names on this Server
[11.06.2020 22:44:33] Receiving from PB Server (w v1.793 | A1371 C2.243)
[11.06.2020 22:44:33] Connected to Server 82.72.209.76:2522
[11.06.2020 22:44:40] PnkBstrA successfully loaded PnkBstrB
[11.06.2020 22:44:44] PnkBstrB service installed and started successfully
[11.06.2020 22:45:25] PnkBstrB service installed and started successfully


this seems to me like pb is trying to load the part that get us kicked twice, and this is for sure not normal. there must be an error from pb trying to do this. but the reason ?