AAO25.com

Assist => Support => AA Support => Topic started by: -!DeadandBroken!- on Tuesday, November 11, 2014, 00:06:50 AM

Title: old accounts
Post by: -!DeadandBroken!- on Tuesday, November 11, 2014, 00:06:50 AM
I'm having some trouble with 3 old accounts that I have registered and played before the rule change. Now I cant play them..? I understand that those accounts are valid before the rule change went into affect as one of the admins says. So as I login into them on battletracker and assist25 as the same nick to play it says username and/or password not found or invalid....so I thought maybe passwords were wrong or I forgot them, so I used the "lost password" feature to change passwords and still I'm getting the same response. Now I would like to play atleast 2 of those accounts since I had them for a long time...any help would be appreciated.
Title: Re: old accounts
Post by: Alex on Tuesday, November 11, 2014, 00:12:01 AM
We don't disable old accounts. What exactly does it say when you try to log-in? If we disabled them it would say the accounts were denied activation. We can't delete BT accounts.  Are you sure you're using your Battletracker username and not the AA username to log-in?
Title: Re: old accounts
Post by: teddy_grizzly_bear on Tuesday, November 11, 2014, 01:06:35 AM
Are you sure you're using your Battletracker username and not the AA username to log-in?
This.
Make sure you use the battletracker username to log in to Assist. That is the same username you use to log in to battletracer and it's usually different from your in-game name.

EDIT:
If you mean this account (http://battletracker.com/index.php?page=AAOPlayerStats&pid=855322), then obviously it will be denies, because you created it just a few hours ago (as can also be seen on the battletracker page).
Title: Re: old accounts
Post by: -!DeadandBroken!- on Wednesday, November 12, 2014, 18:32:15 PM
My battletracker username and assist25 for ingame are the same, as well as the password and I have always had it that way....
Title: Re: old accounts
Post by: -!DeadandBroken!- on Wednesday, November 12, 2014, 18:45:00 PM
Killaman..... When I login to assist25 game with either of my 2 accounts it says this.....



ERROR:You have entered a username that does not exist at battletracker.com, Please check you username is correct and is registered at battletracker.com, remember to use your login username not your AA2 player name.

it says this on both accounts, and YES both accounts are registered....
Title: Re: old accounts
Post by: Spanky on Wednesday, November 12, 2014, 20:12:26 PM
http://aao25.com/getting-started/ (http://aao25.com/getting-started/)

Watch the videos, you may learn something.
Title: Re: old accounts
Post by: -!DeadandBroken!- on Thursday, November 13, 2014, 20:14:50 PM
Spanky.... Ive already done this when settin up my 2 accounts before the rule change, that doesnt help me none...
Title: Re: old accounts
Post by: Spanky on Thursday, November 13, 2014, 20:16:20 PM
There's nothing we can do. We don't control Battletracker and we can't help you out if you don't know your account details.
Title: Re: old accounts
Post by: Alex on Thursday, November 13, 2014, 21:21:45 PM
My battletracker username and assist25 for ingame are the same, as well as the password and I have always had it that way....
Can I get a link to the two BT accounts in question?
Title: Re: old accounts
Post by: -!DeadandBroken!- on Thursday, November 13, 2014, 21:39:49 PM
http://battletracker.com/playerstats/aao/822026/Ev%21L-Dead%60/ (http://battletracker.com/playerstats/aao/822026/Ev%21L-Dead%60/)

Killaman this is one of them, other one wont come up says its not found
Title: Re: old accounts
Post by: Alex on Thursday, November 13, 2014, 21:49:46 PM
http://battletracker.com/playerstats/aao/822026/Ev%21L-Dead%60/ (http://battletracker.com/playerstats/aao/822026/Ev%21L-Dead%60/)

Killaman this is one of them, other one wont come up says its not found
The username for that account is -Ev!L-Dead`
which differs from the AA playername that doesn't have the first hyphen.

There's not much else we can do.
Title: Re: old accounts
Post by: Ch-Pauli on Sunday, November 23, 2014, 13:30:00 PM
Hey Guys ! Can u unbanned my account : Fox1ALPHA : Pls !!!!

Thank u a lot

 ;)
Title: Re: old accounts
Post by: teddy_grizzly_bear on Sunday, November 23, 2014, 13:40:58 PM
Hey Guys ! Can u unbanned my account : Fox1ALPHA : Pls !!!!

Thank u a lot

 ;)
If you were banned on a server, you need to deal with the specific server's admins.

If you were banned from Assist, you can go to our Ban Appeal (http://aao25.com/forum/ban-appeals-98/) section and make a proper ban appeal. Make sure to read the **READ FIRST** (http://aao25.com/forum/ban-appeals-98/appealing-an-ban/) thread before post, though.