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Assist => Support => AA Support => Topic started by: brito on Saturday, January 14, 2017, 09:00:57 AM

Title: my laptop is getting hanged while playing this game
Post by: brito on Saturday, January 14, 2017, 09:00:57 AM
it did not get hanged while plying other only for assist
Title: Re: my laptop is getting hanged while playing this game
Post by: Koden on Saturday, January 14, 2017, 12:48:23 PM
System specs? Which OS are you running on? Does it "hang" at the login screen, when the game opens, etc?

Which games have you played with it btw? The Unreal engine is a bit...peculiar in some ways.
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Saturday, January 14, 2017, 23:25:36 PM
i am using hp laptop and win 7 64 bit when i am using 32 bit it did not get hang when i play this game it is getting hanged when i play ark survival also its running with no problem
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Saturday, January 14, 2017, 23:30:12 PM
it did not hang in login  screen it hangs in between  the game after few minutes of playing
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Saturday, January 14, 2017, 23:31:34 PM
i played ark,forest,splinter cell etc
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Saturday, January 14, 2017, 23:34:09 PM
(https://s28.postimg.org/bo85lkyzd/Untitled.jpg) (https://postimg.org/image/bo85lkyzd/)
Title: Re: my laptop is getting hanged while playing this game
Post by: Koden on Sunday, January 15, 2017, 01:23:07 AM
Do you mind taking a screen at your task manager window when you're at the desktop? I mean, with no applications or games running...

Which kind of frame rate are you getting on The Forest and Ark? These games are quite recent and aside of "potentially" being able to use a multi core cpu, they don't use the cpu as much as AA2 does (they rely more on the graphic chip).
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Sunday, January 15, 2017, 09:34:44 AM
(https://s29.postimg.org/z4c7jl73n/Untitled2.jpg) (https://postimg.org/image/z4c7jl73n/)
Title: Re: my laptop is getting hanged while playing this game
Post by: Possessed on Sunday, January 15, 2017, 09:36:08 AM
Press CTRL + ALT + DELETE to access Task Manager or Right Click in Task Bar > Start task Manager
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Monday, January 16, 2017, 01:10:13 AM
60 i think so
Title: Re: my laptop is getting hanged while playing this game
Post by: Koden on Monday, January 16, 2017, 04:41:42 AM
60 i think so

Ehm, we were simply asking for a screenshots of your task manager window, as Possessed told you just ctrl+alt+delete and take a screen at the process list (and at the memory use graph since you're at it).
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Monday, January 16, 2017, 06:49:30 AM
(https://s27.postimg.org/ifwvarp3z/Untitled3.jpg) (https://postimg.org/image/ifwvarp3z/)
(https://s27.postimg.org/u0lmu27m7/Untitled4.jpg)[/url[url=https://postimg.org/image/bve0gnw4f/](https://s27.postimg.org/bve0gnw4f/Untitled5.jpg) (https://postimg.org/image/u0lmu27m7/)
(https://s29.postimg.org/4x1cinhhv/Untitled6.png) (https://postimg.org/image/4x1cinhhv/)
Title: Re: my laptop is getting hanged while playing this game
Post by: Koden on Monday, January 16, 2017, 13:02:51 PM
There are a few processes you might not need to run all the time, but overall the amount of processes running should not be the culprit, neither should the amount of free ram available...does the cpu hit 100% use on the first core when you play this game? Use the task manager performance tab to take a look at it (E.g. while playing windowed).
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Tuesday, January 17, 2017, 01:33:11 AM
(https://s30.postimg.org/sk0hdvxe5/Untitled7.jpg) (https://postimg.org/image/sk0hdvxe5/)
Title: Re: my laptop is getting hanged while playing this game
Post by: Koden on Tuesday, January 17, 2017, 03:55:28 AM
(https://s30.postimg.org/sk0hdvxe5/Untitled7.jpg) (https://postimg.org/image/sk0hdvxe5/)

Where's the running game window/icon? Anyhow, I see your 3rd core is doing nearly all the work, try setting the process affinity for the game (should be aagame.exe armyops.exe? Check it out in the application tab) and perhaps you'll see use on the third core bump up a little.
That cpu you're running has 4 cores (with hyperthreading), but its an old cpu, and each of the single cores aren't really that powerful. To put in perspective, an i5 2410 that is about as old as your cpu is quite faster than yours. With AA2 using only one of the cores, you're not going to use all of the 4 logical cores (2 physical) of your cpu. That is going to affect performance especially if you're running off the quite old integrated Intel graphic chip (as you probably are), which in this case is the hd graphics.

https://cpubenchmark.net/cpu.php?cpu=Intel+Core+i3-370M+%40+2.40GHz&id=744 (https://cpubenchmark.net/cpu.php?cpu=Intel+Core+i3-370M+%40+2.40GHz&id=744)

Here you can have a look at the benchmark of the hd 3000, which isn't exactly the "hd graphics", but is close enough (its as powerful as a 8600gt from 2007)
http://www.videocardbenchmark.net/gpu.php?gpu=Intel+HD+3000 (http://www.videocardbenchmark.net/gpu.php?gpu=Intel+HD+3000)


Just keep in mind that if you're running on the integrated Intel graphic chip, there's only so little you can do to overcome the limits of the hardware against the limits of a really old piece of software (like AA2).
Title: Re: my laptop is getting hanged while playing this game
Post by: teddy_grizzly_bear on Tuesday, January 17, 2017, 07:29:12 AM
It's armyops.exe @Koden
Title: Re: my laptop is getting hanged while playing this game
Post by: Koden on Tuesday, January 17, 2017, 13:10:05 PM
It's armyops.exe @Koden
hmm, yap, thank you. "aagame.exe" is probably the aapg executable  :oops:
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Wednesday, January 18, 2017, 08:24:12 AM
i dont get it how to fix this problem?
 :?
Title: Re: my laptop is getting hanged while playing this game
Post by: benito john on Thursday, January 19, 2017, 06:40:56 AM
This isnt Desktop computer this is Laptop..

if we have to change affinity?how ?

is affinity mean priority?
Title: Re: my laptop is getting hanged while playing this game
Post by: teddy_grizzly_bear on Thursday, January 19, 2017, 08:28:58 AM
Affinity means which core is that process running on. AA can't utilize more than 1 core at a time so in older systems it is important to run it on a core that is not used for other operations.

Also, don't forget you've got a friend on the internet, his name is Google.
http://www.techrepublic.com/blog/windows-and-office/change-the-processor-affinity-setting-in-windows-7-to-gain-a-performance-edge/ (http://www.techrepublic.com/blog/windows-and-office/change-the-processor-affinity-setting-in-windows-7-to-gain-a-performance-edge/)
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Friday, January 20, 2017, 04:40:05 AM
(https://s23.postimg.org/rl3zh2pfb/Untitled.jpg) (https://postimg.org/image/rl3zh2pfb/)
THIS IS MY SYSTEM
Title: Re: my laptop is getting hanged while playing this game
Post by: Ganja on Friday, January 20, 2017, 08:45:43 AM
(https://s23.postimg.org/rl3zh2pfb/Untitled.jpg) (https://postimg.org/image/rl3zh2pfb/)
THIS IS MY SYSTEM

Hi John :D
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Saturday, January 21, 2017, 08:20:23 AM
how to fix it?
Title: my laptop is getting hanged while playing this game only
Post by: brito on Saturday, January 21, 2017, 13:18:15 PM
i cannot play aa for few minutes it is getting hanged and the sounds like drrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Title: Re: my laptop is getting hanged while playing this game
Post by: Spanky on Wednesday, January 25, 2017, 14:55:25 PM
Memory issue, CPU overheating, GPU overheating, bad drivers... who knows.

Start with doing all the Windows updates. I can tell you haven't because you have IE 8 installed.
Title: Re: my laptop is getting hanged while playing this game
Post by: brito on Thursday, January 26, 2017, 07:36:20 AM
ok