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Assist => Support => AA Support => Topic started by: ApexGhost on Tuesday, September 26, 2017, 18:16:50 PM

Title: Kicked from every game for resolution issues
Post by: ApexGhost on Tuesday, September 26, 2017, 18:16:50 PM

I really don't understand why this is happening to me. I am playing the game in 1920x1080 like I have for a while. Now its kicking me. You can see in the image I have two monitors but it has never been a problem until today.

Image - https://i.imgur.com/RQVFgJI.png

Edit-  I have tested in a few other resolutions such as 800x600 and 1024x768 and I am still getting kicked for it.

Title: Re: Kicked from every game for resolution issues
Post by: Possessed on Tuesday, September 26, 2017, 19:31:18 PM

This is just a Warning message, you are not getting kicked for this reason.

Title: Re: Kicked from every game for resolution issues
Post by: ApexGhost on Tuesday, September 26, 2017, 21:27:36 PM

Then why exactly am I being kicked.

Title: Re: Kicked from every game for resolution issues
Post by: Possessed on Tuesday, September 26, 2017, 22:02:55 PM

This warning message appears when you go into the game menu, you are getting booted to the menu and I have no clue of why... I didn't found any error from you.

Title: Re: Kicked from every game for resolution issues
Post by: ApexGhost on Wednesday, September 27, 2017, 10:52:31 AM

I just purchased a server from Vortex. Is it possible it is a server sided issue. I tried another server and played for a bit and wasn't kicked. But, on my server it does kick me for it. I already created a support ticket for it. But, I was wondering if you would know anything about it.

Title: Re: Kicked from every game for resolution issues
Post by: Possessed on Wednesday, September 27, 2017, 14:00:22 PM

Try this:
On 25Assist > INSTALL tab > Click in: Reset + Repair AA.

Title: Re: Kicked from every game for resolution issues
Post by: ApexGhost on Wednesday, September 27, 2017, 14:12:03 PM

Tried this. With no success.

Title: Re: Kicked from every game for resolution issues
Post by: ApexGhost on Friday, September 29, 2017, 21:15:35 PM

It appeared to be a server issue and is now resolved!

Title: Re: Kicked from every game for resolution issues
Post by: Nick on Monday, October 02, 2017, 16:14:08 PM

What was the issue with the server that caused this issue for you?

Title: Re: Kicked from every game for resolution issues
Post by: ApexGhost on Monday, October 02, 2017, 19:38:22 PM

it appears to be resolved now and im not sure what fixed it because I did nothing. Basically anytime I would be playing on the server it would kick me with an error. Im providing a screenshot of that error. I went on other servers and was able to play just fine with no problems at all. It was only my server that was kicking me and my friends that tried to play with me.

Title: Re: Kicked from every game for resolution issues
Post by: WraShadow on Tuesday, October 03, 2017, 06:52:18 AM

Finally the image opened. Its weird, I uset to have multi screen and didnt have the problem. But I used notebook's one as the main monitor. Could it be related, if you used Windowed mode and it tried to stretch to both monitors?

I'm puzzled by this.

Title: Re: Kicked from every game for resolution issues
Post by: Possessed on Tuesday, October 03, 2017, 16:46:44 PM

1080 is 'unsupported' and the game gives a warning, but that is only a warning.