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Assist => Support => AA Support => Topic started by: Neme^ on Monday, May 08, 2023, 13:26:05 PM

Title: I guys! Help with lo-in
Post by: Neme^ on Monday, May 08, 2023, 13:26:05 PM

Hi guys! It's been a while since I played last time.. I need help because I can't login in the assist.. The system is telling me that the password is wrong. I changed it and It still telling me that is wrong with my username: Neme.

Can anyone help me? Thanks so much! :) :)

Title: Re: I guys! Help with lo-in
Post by: teddy_grizzly_bear on Tuesday, May 09, 2023, 04:26:18 AM

Quote from: Neme^ on Monday, May 08, 2023, 13:26:05 PM

Hi guys! It's been a while since I played last time.. I need help because I can't login in the assist.. The system is telling me that the password is wrong. I changed it and It still telling me that is wrong with my username: Neme.

Can anyone help me? Thanks so much! :) :)

Let's make sure we're talking about the same thing.
Remember, a 25Assist account is separate from an aao25.com forum account.

So when you say you changed your password, was that for the forum account or the 25Assist account?
The database says your details were last changed in October, so it doesn't look like you changed your 25Assist account password.

There used to be a known issue with passwords (though we think we fixed that); and I checked that your account wasn't affected by it.