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Offline edgar90

Client freezing after a few minutes
« on: Tuesday, February 03, 2015, 11:31:48 AM »
As I said previously my game runs fine and everything is ok except that after about 5-10 minutes of gameplay the client freezes, my computer freezes and my modem freezes with all the indicator lights on.

My only choice then is to manually reconnect the modem and restart my computer.
As Eliz pointed out for some reason my MAC shows 000000000000, possibly due to vmware installed on my machine.

I will add that other online games that use my connection do not cause this (such as combat arms), the freezing does not happen when armyops is in offline mode (start X ; X= map name).

Leads to think that PB is causing some interference with my machine.. I would add logs and screenshots but there are no logs left after the freezes and I can't take a screen since the computer is completely frozen.

Offline ELiZ

Re: Client freezing after a few minutes
« Reply #1 on: Tuesday, February 03, 2015, 11:40:41 AM »
Start a training mission from within the 25Assist client and just sit there a few minutes to see if it happends with both AA and assist running.

Punkbuster has it's logfiles here:
C:\Windows\System32\LogFiles\PunkBuster

Offline ELiZ

Re: Client freezing after a few minutes
« Reply #2 on: Tuesday, February 03, 2015, 11:42:30 AM »
What are you system specs, perhaps if you list them someone can provide an idea..

Offline edgar90

Re: Client freezing after a few minutes
« Reply #3 on: Tuesday, February 03, 2015, 11:58:08 AM »
Testing the training mission now, will report back results.
In meantime the pb logs:

pnkbstrA log
Code: [Select]
===========
[02.03.2015 05:22:35] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:36:27] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:47:23] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 06:02:42] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 06:09:45] Attempting unload of pnkbstrb.

[02.03.2015 11:40:31] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:47:34] Attempting unload of pnkbstrb.

[02.03.2015 11:51:14] ERROR: Ignoring load request coming within a few seconds of prior load
[02.03.2015 12:00:57] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 12:08:00] Attempting unload of pnkbstrb.

[02.03.2015 18:14:28] PnkBstrA v1036 Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 18:21:31] Attempting unload of pnkbstrb.

=============================
pnkbstrB log
Code: [Select]
=======================
[02.03.2015 05:22:51] PnkBstrB v2.202 (WOLF) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:22:56] Attempting Component Load [PnkBstrK][drivers\][PnkBstrK.sys]
[02.03.2015 05:22:57] Loaded and Started PnkBstrK
[02.03.2015 05:24:41] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:24:51] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:31:38] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:31:43] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:36:30] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:39:14] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:39:19] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:47:25] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:49:56] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:51:34] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:55:14] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:55:21] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:57:58] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:58:03] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 05:58:08] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 06:02:43] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 06:09:44] PnkBstrB v2.243 (AAO) Service Attempting Unload (ff01). This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:22:30] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:22:35] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:36:48] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:36:52] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:40:33] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:47:34] PnkBstrB v2.243 (AAO) Service Attempting Unload (ff01). This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:51:11] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 11:51:53] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 12:00:58] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 12:07:59] PnkBstrB v2.243 (AAO) Service Attempting Unload (ff01). This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 17:52:43] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 18:06:46] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 18:06:51] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 18:14:29] PnkBstrB v2.243 (AAO) Service Started Successfully. This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
[02.03.2015 18:21:30] PnkBstrB v2.243 (AAO) Service Attempting Unload (ff01). This service is a component of the PunkBuster Anti-Cheat system. Visit [url=http://www.evenbalance.com]http://www.evenbalance.com[/url] for more information.
=========================================
My system specs:

WIndows XP professional SP3 build 2600
Intel i3-4130 3.4 gigs
4 gigs ddr3
geforce 440 gt 1gb
drivers are updated except the gfx driver, it's about 2 months old :) but I doubt it makes a big difference since the 440 isn't the target of newer drivers.. it's just included in the list.

any other information should be included? let me know.


EDIT:

after over 10 minutes of sitting on E&E training with assist on (I opened it via assist), it's not stuck. Same as I said that it doesnt get stuck when opening a random mission with the "start" command in armyops.
« Last Edit: Tuesday, February 03, 2015, 12:14:28 PM by ELiZ »

Offline ELiZ

Re: Client freezing after a few minutes
« Reply #4 on: Tuesday, February 03, 2015, 12:06:41 PM »
Reason for testing E&E was to test 25Assist+AA, since it was a training mission, there was no network traffic.

Is you modem directly connected to you PC(USB) or do you have a proper network with either built in router in the modem or a standalone router with some switch ports?

Other possible location where you could find the issue, either in the modem log if you have access to it, or in Windows System Log.



Offline ELiZ

Re: Client freezing after a few minutes
« Reply #5 on: Tuesday, February 03, 2015, 12:13:16 PM »
If you are looking for things to test.
You still run AVG right?
Try disable it as a test to see if the issue remain.

Offline edgar90

Re: Client freezing after a few minutes
« Reply #6 on: Tuesday, February 03, 2015, 12:21:32 PM »
It's a USB adsl modem, quite old, from 2003.
I would try to re install it but I have a newdev.dll error so I can't uninstall or install it without either repairing or removing the entire windows copy.

I do not see anything related to the modem or gsicon or adsl in the source list in the event viewer.
The modem doesn't store logs as far as I know, and if it does I don't know where they are.. can conduct a search but they might be under a different name or under a binary or hex number..

I have one warning in applications around the freeze time, it reads the following:

Description:
The COM+ Event System failed to create an instance of the subscriber partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{58FC39EB-9DBD-4EA7-B7B4-9404CC6ACFAB}.  CoGetObject returned HRESULT 8000401A.

and 6 errors in system logs about a minute before that warning:
they contain this:

-Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

-The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible.  No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

-Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)

-The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible.  No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

-Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.

-The Spybot-S&D 2 Security Center Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

is any of these helpful to figuring out the situation?

EDIT:

And I will try disabling it to test the issue.

Offline edgar90

Re: Client freezing after a few minutes
« Reply #7 on: Tuesday, February 03, 2015, 12:38:54 PM »
Tried disabling the AVG and running again, same result only it took maybe 2 minutes longer to freeze.

And the warning+6 errors I posted earlier are definitely connected to this because I checked again after I restarted now and there they were, just as before.

Offline Vanoke

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Re: Client freezing after a few minutes
« Reply #8 on: Tuesday, February 03, 2015, 12:42:53 PM »
edgar90   Your system specs:

WIndows XP professional SP3 build 2600
Intel i3-4130 3.4 gigs
4 gigs ddr3
geforce 440 gt 1gb
drivers are updated except the gfx driver, it's about 2 months old :) but I doubt it makes a big difference since the 440 isn't the target of newer drivers.. it's just included in the list.

any other information should be included? let me know.

Vanoke:
Hi little interupt This computer can handle easy  windows 7 ore 8  way XP a OS that is not supported by Windows enniemore.

Offline edgar90

Re: Client freezing after a few minutes
« Reply #9 on: Tuesday, February 03, 2015, 12:54:38 PM »
I know it can, but my modem doesn't install in windows 7, I tried.. so no internet in windows 7..
That's why I still use XP

Another update, I decided to follow up on the errors.. disabled time synch with time.windows ftp, started the game, played half a round, froze.
next errors say the spybot s&d service couldn't start, will try to remove spybot and see if this persists.

EDIT:

Removed spybot s&d and now system logs show no errors, game still freezes..
Found out that warning in application logs still exists, coincides with the timecode.
Source is COM+ event system
category (52)
event ID 4356

warning message reads:
Code: [Select]
The COM+ Event System failed to create an instance of the subscriber
partition:{41E90F3E-56C1-4633-81C3-6E8BAC8BDD70}!new:{58FC39EB-
9DBD-4EA7-B7B4-9404CC6ACFAB}.  CoGetObject returned HRESULT
8000401A.

Will keep looking in microsoft databases for a solution since it won't be smart to disable COM+ service.

EDIT:

Further investigation lead to an interesting database which gave me the following correct information (according to the GUID's and error codes):

Causing application is no other than the all annoying
-
Code: [Select]
58FC39EB-9DBD-4EA7-B7?B4-9404CC6ACFAB = Dr. Watson (debugger)

-
Code: [Select]
Error code 8000401A - This may be recorded when the computer is started by there is no connection to the domain controller (for example when starting a laptop at home). See also the suggestions for event id 4100.

I will now start looking for ways to resolve this situation with this annoying dr. watson thing.
« Last Edit: Tuesday, February 03, 2015, 16:33:05 PM by edgar90 »

Offline edgar90

Re: Client freezing after a few minutes
« Reply #10 on: Tuesday, February 03, 2015, 17:04:19 PM »
It seems as if I have solved this issue, just ran 2 and a half rounds and total of around 8-9 minutes on hospital on an empty server, no freezing.

I backed up and then deleted the dr. watson registry key, seems to have solved this issue.

EDIT:

Still there.. still the same one even after deleting dr. watson reg key....
any ideas? eliz?
« Last Edit: Tuesday, February 03, 2015, 17:36:32 PM by edgar90 »

Offline ELiZ

Re: Client freezing after a few minutes
« Reply #11 on: Tuesday, February 03, 2015, 17:45:09 PM »
No other ideas other than to upgrade the modem(I don't know what type of subscription you have), and finally upgrade from XP. Even of the modem change don't help directly in while in XP, you would be free to upgrade to a modern OS.

Offline Spanky

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Re: Client freezing after a few minutes
« Reply #12 on: Tuesday, February 03, 2015, 22:40:36 PM »
I remember some old DSL modems had both USB and ethernet connections. If yours is like that, switch to the ethernet.
It's like shaving your pubes to make your junk look bigger.
Might look bigger, but it aint.....

Offline edgar90

Re: Client freezing after a few minutes
« Reply #13 on: Tuesday, February 03, 2015, 23:18:27 PM »
It only has a usb and adsl connections..
It's an old globespan virata modem.. ALE 130

And the thing is it didn't happen before.. i'm using this modem for over 11 years and I played AA since 2004.. I also played on Assist ever since it came out and everything was fine.. can't understand why it happened all of a sudden.
Thanks for trying to help though.

Offline Spanky

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Re: Client freezing after a few minutes
« Reply #14 on: Tuesday, February 03, 2015, 23:19:48 PM »
Technology dies. Granted, older stuff was built better but I see routers & modems die in 2-3 years, many times less.
It's like shaving your pubes to make your junk look bigger.
Might look bigger, but it aint.....

 

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