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Assist => Support => AA Support => Topic started by: Tobiwahn on Saturday, February 15, 2014, 11:16:21 AM

Title: Account activation
Post by: Tobiwahn on Saturday, February 15, 2014, 11:16:21 AM

Hello,
i want to get started the game via assit, the assit told me that the admin team have refused my account (Tobiwahn), because i have an another account (multiple accounts)... I din't remember that i have allready an account, so whats the problem? please help me! much greetingz and hooah :style:
Tobiwahn

Title: Re: Account activation
Post by: teddy_grizzly_bear on Saturday, February 15, 2014, 11:39:48 AM

It seems you have tried to activate 2 account.
That's why it probably looked like you were trying to open up a second account.

I activated your account:
http://battletracker.com/playerstats/aao/843783/ (http://battletracker.com/playerstats/aao/843783/)

Title: Re: Account activation
Post by: Tobiwahn on Saturday, February 15, 2014, 16:09:27 PM

Thanks for the fast support, but i have still the same problem. I logged in on battletracker with the id Tobiwahn and it works, but when i try to login over the assit, they told me the same message, i have allready an account.... iam really confused what i have to do!? its my account really activated?
greetingz

Title: Re: Account activation
Post by: teddy_grizzly_bear on Saturday, February 15, 2014, 16:27:59 PM

Quote from: Tobiwahn on Saturday, February 15, 2014, 16:09:27 PM

Thanks for the fast support, but i have still the same problem. I logged in on battletracker with the id Tobiwahn and it works, but when i try to login over the assit, they told me the same message, i have allready an account.... iam really confused what i have to do!? its my account really activated?
greetingz

Try again. I think I forgot to take it off the refused list.

Title: Re: Account activation
Post by: Tobiwahn on Saturday, February 15, 2014, 16:37:36 PM

yes, that was the trick! Thanks for the support!! hooah!
greetingz