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Assist => Support => AA Support => Topic started by: [SWISS]Merlin on Saturday, February 27, 2016, 17:48:21 PM

Title: [SWISS]Seven7
Post by: [SWISS]Merlin on Saturday, February 27, 2016, 17:48:21 PM
hi
my friend, orange did change the internet provider. as the noob he is ;) he forgot his account password and therefor the "forget password" select is not working anymore. i did tell him, without any connection to bt, there is no way to get back his password.

so because we need all good players here, i start do ask if someone of the old admins do know a way to get back his password. i know homey, but another way ?
Title: Re: [SWISS]Seven7
Post by: Ganja on Saturday, February 27, 2016, 17:54:56 PM
hi
my friend, orange did change the internet provider. as the noob he is ;) he forgot his account password and therefor the "forget password" select is not working anymore. i did tell him, without any connection to bt, there is no way to get back his password.

so because we need all good players here, i start do ask if someone of the old admins do know a way to get back his password. i know homey, but another way ?

He doesn't remember email?
Title: Re: [SWISS]Seven7
Post by: [SWISS]Merlin on Saturday, February 27, 2016, 22:31:13 PM
his email-provider did finish working after a year or so. the email he did register at bt isn't anymore available. so no way on this side. not possible to get an email anymore. he would like to play, but only with this account (he has 6 others). otherwise ...he will going on with battle of warship and other games. any ideas for helping him?
Title: Re: [SWISS]Seven7
Post by: teddy_grizzly_bear on Sunday, February 28, 2016, 02:06:08 AM
If we had a way,  we would have let other people use it before.
We don't control battletracker.com so we can't change their passwords.

The only way I can think of would be if he has an old installation still up somewhere where he has asked to remember the password. Then settings.dat would be the one to look for.
Title: Re: [SWISS]Seven7
Post by: Pipez0r on Sunday, February 28, 2016, 03:40:59 AM
Tell Orange that he needs to come back no matter what, even with another account until he can remember his password! Players like him are needed here. He is my former clanmate, very nice guy ^^
Title: Re: [SWISS]Seven7
Post by: teddy_grizzly_bear on Sunday, February 28, 2016, 07:02:08 AM
Now that I'm at home, I checked what email he has registered to his account and it's a "@siol.net" account. I can still see that site active (http://www.siol.net/ (http://www.siol.net/) )  so perhaps he had used a different email than he thought and can thus still access it?
Title: Re: [SWISS]Seven7
Post by: [SWISS]Merlin on Sunday, February 28, 2016, 13:01:50 PM
thanks teddy, you know him to i guess :) - lazy and crazy. he will not come back without that account he told me. and he did install the game again yesterday, he did play with another account but.... what about Frankhof, can he do something when i will email him?
so far, thanks a lot. i will tell Orange the email and about what you did say.
Title: Re: [SWISS]Seven7
Post by: Placid- on Sunday, February 28, 2016, 15:02:51 PM
thanks teddy, you know him to i guess :) - lazy and crazy. he will not come back without that account he told me. and he did install the game again yesterday, he did play with another account but.... what about Frankhof, can he do something when i will email him?
so far, thanks a lot. i will tell Orange the email and about what you did say.

Honestly, if he carring that much about an account.... `Oh well, not playing the game cuz of this bs reason is only his own loss.
Title: Re: [SWISS]Seven7
Post by: teddy_grizzly_bear on Sunday, February 28, 2016, 15:08:00 PM
thanks teddy, you know him to i guess :) - lazy and crazy. he will not come back without that account he told me. and he did install the game again yesterday, he did play with another account but.... what about Frankhof, can he do something when i will email him?
so far, thanks a lot. i will tell Orange the email and about what you did say.
The only thing frankof can do is check the email attached to accounts. He can't reset passwords or stuff like that.

It is still possible that his email is not in use. The account was made so many years ago - there might just be a new company behind the website now.
Title: Re: [SWISS]Seven7
Post by: Placid- on Sunday, February 28, 2016, 15:23:35 PM
The only thing frankof can do is check the email attached to accounts. He can't reset passwords or stuff like that.

It is still possible that his email is not in use. The account was made so many years ago - there might just be a new company behind the website now.

Yea, only homey can do it, but he never responds, not on tracker not on fb. The website is registered by the same company he works at btw
Title: Re: [SWISS]Seven7
Post by: Ganja on Sunday, February 28, 2016, 16:39:00 PM
Honestly, if he carring that much about an account.... `Oh well, not playing the game cuz of this bs reason is only his own loss.

We'll see if you still say the same when you reach 120 000 kills :D
Title: Re: [SWISS]Seven7
Post by: [SWISS]Merlin on Monday, February 29, 2016, 16:45:16 PM
thank you all !
he will try